Made buying a vehicle very easy and comfortable. Thank you Hunter Lowery for a great car buying experience! Hunter helped me through the entire process and was very straightforward. He helped me get exactly what I wanted and I love my Hyundai Ioniq Blue. I highly recommend this place to anyone looking for a vehicle.
As this was my first time buying a car, I was a little intimidated by the process. Luckily, I had the opportunity of working with Hunter Lowry. Hunter does not act like a car salesman, but rather an actual human being who only cares about helping you through the car buying process. He was genuine, knowledgeable, and very patient. He took the time to go over all of the details of the vehicle and answered all of my questions and concerns. I never felt hounded or manipulated, which I think a lot of people expect when they go to a dealership. I was very happy to buy my first car with his help! I would 10/10 reccomend going to Hunter if you are looking for a car.
My wife and I worked with Hunter Lowry on a new car. Hunter was knowledgeable, a good listener and knew his product. We didn't buy a car but will definitely recommend Hunter and the O'Brien Team if we have the opportunity. Thanks, Hunter, for making our visit to O'Brien a great experience.
Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!
Scotty was great! My time was limited and he stepped right help to help in a very efficient manner! He was very accommodating and knowledgeable! I was able to get everything done on my schedule..... thanks for sharing your ???day off??? Scotty!
Tim was awesome to work with! I was already set on a vehicle I wanted and Tim helped make the entire process easy and informative. Tim went above and beyond by going to a different sam leman dealership to get the exact vehicle I told him I was interested in. Then we set up a time for me to come in and he already had the vehicle brought over and in front of the building ready for a test drive. This was my first time purchasing a vehicle of my own and I highly recommend working with Tim!
I haven't bought a new car in several years. My experience was beyond what I expected. My sales associate Tim was helpful and informative and stayed with me during the entire process. My finance representative (another Tim) explained everything thoroughly. Both of them stayed well past closing to make sure I drove home with my awesome new car. Tim still keeps in contact to make sure everything is going well. I now know buying a car does not have to be a stressful experience. It can be a great experience. Thank you to this wonderful team!
I wasn't planning on getting a new car, but I hit a deer and totaled my car. ( The deer survived ). It was a cold day when I was looking around different dealerships. Scotty was the only person to come outside to see if I needed help. He asked me what I wanted, and what features I wanted. He found a Terrain that met my wish list, and I test drove it. I felt very comfortable asking any questions I had about the car. After purchasing my Terrrain, Scotty got the GMC app on my phone and explained the controls inside of the car. Scotty even text me the next day to make sure everything was going ok with my car. He made the whole process very stress free.
Tim was great. I exchanged emails with him and he asked me probing questions about what kind of vehicle I was looking for. We set up a time for me to come in and he already had all my vehicles out front and ready for test drive. He even went to other Sam Leman dealerships and brought them all to one location to help speed up the process. Overall the entire process was easy and well organized. I will recommend to everyone
I can't say enough about Tim Stuepfert and the Sam Leman family in Bloomington Illinois. In the past 9 months I've bought two new vehicles from Sam Leman's and Tim was my go to guy for getting the job done. Tim made my experience pleasant and hassle free.
My experience working with Tim, there was never any pressure in buying, but making sure I found what I was looking for and agreeing on a price I was happy with.
I've always bought my past vehicles from other dealers, but after meeting Tim and working with the Sam Leman family.. I'll never go any where else.
I can drive into any of their dealerships at any given time and get a free car wash, a cold drink while I wait and back on the road in minutes.. That's is what I call customer service!
Sam Leman's is a family owned American company that is dedicated to serving the Amercan people..
If your looking for a new ride and quality people ready to help and serve you, Sam Leman's is the place to go!
Ask for Tim Stuepfert and you'll have nothing but the greatest experience ever!
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
I bought a new Colorado from Riverside. The customer service was exceptional. The owner texted me to make sure my service was what I expected. I dealt directly with the General Manager who was extremely helpful. I was very pleased and will go out of my way to return here in the future.
Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
I just purchased a used 2017 Ford C Max....Brandon Urbance was the main man ,Don Drysdale another great salesperson, Nick Durdan and Mike Hagerty could not have been nicer....all VERY helpful. This is not the first car I purchased at Star Ford, in fact, all my cars were purchased there. The owner, Jerry Centoni, is the nicest person you could ever meet...I felt like he was "Santa" with the deal he gave me!!! As long as I live in Streator, I will ONLY purchase my cars there. Service there is fantastic....THANKS TO ALL THE EMPLOYEES THERE, COULD NOT HAVE BEEN NICER!!
We knew what we wanted. Don found it and made our deal very pleasant. Don has been our salesman for many years and knows his product well.
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