I'd driven the same car since I was 16 (I'm 25) - an old model Tahoe, which I loved. Then I got in a fender bender. Because the car was old, had 200,000+ miles and some other body damage, insurance totaled it. So I'm driving around in this crappy little Fiat rental, and suddenly I have a very small window to find a new car. I wanted something with low milage, AWD/4WD for off-road, but with good mpg (I live in Virginia Highlands & work in downtown Atlanta). Subaru's basically the only make for it. So I decided on a 2012-2014 Crosstrek with 30k miles. I researched and found several in the area. The lowest price point by far was at Atlanta Luxury Motors in Kennesaw, so low in fact, I was sure there was a catch. I called to schedule a drive for a 2013 Crosstrek. Randomly, a man called Oscar answered there. I can't describe how fortuitous this was. Oscar Bryant is not just a good salesman (which he is). He is good people. This was my first time buying a car, ever. I was nervous, skeptical, steeling myself for a tough experience. TV has created the trope of the used car salesman as the epitome of sleaze. Oscar defies this. In short, there was no catch. Even my dad, who helped me through the process, and who is a hard case when it comes to salesman (he's been a salesman himself for 40+ years) was pleased and even impressed (I don't say that lightly) with the process. Genuine 5 stars across the board. Seriously, a pleasure to buy a car up at ALM Kennesaw, and if you call, ask for Oscar.
Jeff did a fantastic job. I loved that he didn't in any way try to pressure me into the sale. Definitely one of the best car buying experiences I've ever had.
I went to Clear Lake Dodge to buy a used Tacoma truck that I had researched. The sales person was top notch, the “finance guy”, well he was a finance guy, but okay. So I was going to buy the truck for cash after I reviewed the CarFax with my wife (Dealer supplied, nice touch), and return the next day. So we did arrive a little early, but the sales associate was “paged”, and we sat, and sat…etc. As we waited my wife was looking over the new trucks on the sales floor, suggested we take our money and put it down on a new truck. So, after 40 minutes we left. I can only suggest that that leaving a customer on their own is dangerous to sales. My time is valuable, if you can’t respect that then, there are other fish in the sea. Overall a good experience as car dealer go, but for the closing.
New in town and in USA. Have to lease a car and My sales rapresentative (Tom Sammut) was very kind, patience and always available to show me all the options. I felt very comfortable and not like a number as happened in other dealership. I think relationship is always the plus. Every dealership sells same cars.. people make the difference and this is the main reason I choose this dealership. Thanks Tom to make my dream comes true to have my mustang! I always recommend him and royal oak ford to anyone who wants to buy a Ford car. Good job! 👍🏻
I was rear ended and fortunately neither one of us were injured. AutoNation fixed my car and you would never know it was damaged. The estimator always followed up with me on the progress of my car. They were awesome.
Just purchased a new Volkswagen GLI 2016 sedan ! This vehicle is not only beautiful but is equipt with amazing features ! Thanks to sales agent Jimmy Ascosta I'm driving around a hot seller. What a awesome team at city Mitsubishi !
I went to 3 different dealerships prior to queens Auto Mall (major world being one of them, which was a HORRIBLE experience). Upon arrival, I met with Ray and explained to him the type of vehicle I was looking for and the amount I was able to spend. He exceeded my expectations and provided me with amazing customer service, stayed within my budget and was able to give me the perfect vehicle.
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