Used 2020 Ford Fusion for Sale in Muncie, IN

Talked to service rep Ron Reynolds at approximately 9:30 explained at emissions test was told noise in car was possible tie rod problem. Brought car in, problem diagnosed as tie rod, fixed and was on my way home by 11:15. I always get immediate, excellent help from Ron. Thank you so much.

One afternoon, I decided to test drive a couple of different vehicles. Bill Brown is just down the road from my house and after checking out their website, decided to look at a 2014 Explorer. After arriving at the lot we were approached by a salesman (Kevin) that asked if we had any questions. He was very nice and said he wouldn't bother us but was available if we wanted to test drive something. It turns out that the Explorer had been sold already. I drove a 2010 Flex Limited, 2014 Flex SEL and 2014 Explorer. Long story short... I was the proud owner of a gently used Flex Limited by 6:30pm that day. It was a good price, great customer service and awesome experience. (The only reason that I gave 4 stars for quality of repairs is that one repair hasn't been finished yet but we are waiting on a part.)

Appointment times accurate. They are always on time. Courteous staff. Clean waiting area. Faith is great, she's a asset to their team.

I've been getting my old car serviced with Phil Fitts Ford for years. Came to the Ford dealership after having looked at their Ford Fusions on the website. The car looked absolutely great. A 2016 AWD with the bells and whistles for with less than 10,000 miles under $25,000 was a bargain I had to jump on. I had been shopping around a bit and the minute I hopped into the Fusion I knew I had to get it. So many new features I wasn't used to, having driven a standard focus for so long. Luke Lord was friendly and personable and helped explain all the stuff I could look forward to when upgrading considerably. After doing all the paperwork and a day later, I was driving off in my new car! I was excited to finally upgrade to something that I can look forward to driving for a long time to come! Absolutely a pleasurable car buying experience!

My husband and I went to 2 other local dealership and were not impressed with the sales people or the "funny math" when trying to make a deal. We looked on line and found that your dealership had a vehicle we were interested in. We sent an e-mail inquiring about the Ford Escape and immediately was contacted by Chris Dottle. We drove an hour to Phil Fitts Ford and Lincoln. We were greeted by Chris and we took the Escape for a test drive. Chris pointed out the features of the car and let us take the car for a "long" test drive. Chris and Eric Altman worked with us regarding financing and this went extremely smoothly and quickly. We went home with a new Ford Escape SEL that we named "Little Dark Gray". We are very happy about the whole process from beginning to end and would recommend Phil Fitts Ford and Lincoln to family and friends. Great Job!!!!!!

Purchased a car from Jeff Parness at Dave Smith Ford, went to the dealership on a Sunday to look at ford mustangs, did an on line quote request. and got a phone call within ten minutes, saw Jeff on monday bought the car, picked it up Tuesday. Best car purchasing experience If you need a car call Jeff Parness

My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.

They have a nice setup and service. I was only browsing that day. I will definetly go back again.

I was just lot hopping.. I stopped at automaxx and met a salesman named jamel saunders. Excellent guy. I didn't buy a car from him but I would've if they had the one I was looking for

Usually purchase new cars but many friends suggested we look to Linders for a quality used car. We were really impressed by the "no Pressure" sales man, Ron Stokoski. He was knowledgeable about the stock in the area we were interested and showed us a wide variety to pick from. After trying some out we selected a 2014 Lexus ES 350 and purchased it on the spot. Can't say enough about how we were treated and instructed on vehicle operation operation. Linders lived up to all the good things our friends said about them.

We are extremely pleased with our buying experience! Ms. Schreck was attentive to all of our needs and requests. Our purchase of a 2013 Expedition left us very well satisfied and feeling that Ms. Schreck and your organization were partnering with us in the process rather than bargaining for a better deal. Customer service was the best we have encountered in many years of both new and used car buying . Attention to detail in fixing the few minor issues in the vehicle was exemplary. We will certainly be return customers in the future and will not hesitate to recommend Gary Yeoman's Ford to our friends and acquaintances.

Very nice location, great customer service and follow up. I'm still early in the buying process and haven't been pressured, just following up consistently.

Antony Castano at Metro Ford did my buying experience really very nice. I went one day, choose the car and he did all the paper work. Call him after a few hours, confirmed the sale and told him I was going to be there next day at 11.00 am. Went at 11.00 am and out driving the new car at 12.30 pm. Keep the good job Antony.

I bought a 2013 Mercedes Benz C250 AMG. Words can???t describe the great service I received and the great product I purchased. I got an amazing rate for the car loan at 3.49%, better then my employer was offering. This is the second car I???ve bought from Arizona Best Cars and I continue to buy my cars from them after the excellent service and superior products they offer!

Just returned home from Camelback Toyota in Phoenix with another purchase, this time a used car. The car wasn't my first choice, nor my 3rd. but since it was for a college daughter to use far away from home, her wants & desires were also important. And, it turns out, I am very happy with the result. To be clear, I don't like salesmen. But I trust John DeArmond and really feel that he, and the dealership, puts my interests first. Obviously there is a bottom line. Yet, I also feel like I got a pretty good deal. This is the second vehicle we purchased from him and Camelback Toyota. The first was a new car 5 years ago. Which @ 80,000 miles now has still had NO problems and still drives like a dream. Not only was the sale an excellent experience, but the AFTER sale experience has been outstanding. John has kept in touch, literally for years, genuinely concerned that our experience was continuing to be nothing but the best. He's always been available for questions and advice regarding our purchase and other car related information. For basic tune-up stuff we have a nearby shop we like to go to. But I when we have a dealer specific thing to be done to our car, such as the 50,000 or 75,000 check, we go to the dealer. This dealer. We always feel helped and never used. So when we decided to replace the 20 year old car our girl was driving, he was the first thought of where to turn. Oh, we checked out Cars.com and the rental car companies, but our first choice was to call John. And I'm glad we did. The car buying experience can be frustrating. I've purchase at least 20 cars in my lifetime, both new and used, and really love just how painless and easy these guys make the process. Truly no pressure. Yes, they are a business, and so yes, they want you to buy a car, preferably from them. But, it's really about choices. MY choices. MY preferences, and what they can do to HELP me in fulfilling them. We gave John our parameters a couple of weeks ago and he came up with several choices that day. Spent several hours with him last week going through and driving different cars before finally deciding on a choice vehicle. We put a hold on it and when our college girl was home on spring break a last Sunday, we had her try them out. But, LOL, it turned out she liked something completely different. However, it was no problem for these guys, probably used to people changing their minds. Did I spend more than if I'd bought from an individual? Well... yes and no. Yes I paid at or below the "blue book" price. But I am also sure, and comfortable in the knowledge that this vehicle doesn't have any major problems. Nor is it likely to have any "minor" ones any time soon. And.. paying slightly more than the "suggested retail price" we were able to include an extended warranty that will take care of any problems for several years to come. Did they make a profit. Sure. But I definitely also got a deal. I'm happy, spouse is happy, child's happy. So, I've got another happy car purchase, and will be calling him again, probably in another 5 years. Because, and this is important, they're not in this business for just one sale, they're in it for the long run.

Prompt, caring, thorough, advisor follows up. No other place can do better than Folsom Lake Ford. Steve P. Is a most wonderful advisor.