I purchased a 2018 Ford Focus RS that I found through Cars.com. I negotiated a price over the phone and they gave me an better deal than I could get within 300 miles. Showed up, purchased the car, no hassle, and no surprises. Staff is friendly, knowledgeable, and accommodating to my family that came with me. Thank you again for the best car buying experience I have had to date. Absolutely love the car!
The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.
Stoops helped us find the exact car my wife & I wanted! Literally every part of the transaction was pleasant, from our terrific salesman, Brett Estes down to the wonderful Chris Abades in financial. We couldn't be more happy and will definitely refer anyone we know to Stoops!
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Or lease was coming to an end So, we thought we would come in & get some ideas. We asked for Teresa, since she had helped us previously. As per usual she was excellent. We asked to see a Soul & a Sportage. Both were very nice . The color of the Sportage was deep red & a tremendous fit for both of us. Then Todd Castor was great help with explaining the paper work. This is our 5th Kia & undoubtably not our Last. Thank you Teresa & Todd.
I have been waiting for the Kia Stinger for over 3 years to finally be available to purchase. When they announced that yellow would only be limited to 400 units, I didn't think I could get one. Jason Fox reached out to me through the kiastinger.com forums, and put me in touch with Lucas Boehm after a horrible experience with 5 other dealers.
Lucas was awesome to work with and we had a deal for the car worked out in about 2 hours via phone, text, and email.
Easiest car purchase of my life, and the best car ive ever owned. I can't say enough good things about Lucas, Jason, and the entire team at Kia of Muncie. I drove 550+ miles to go buy from them, so that should tell you how good they are.
Thanks again guys, I love my new Stinger!!
I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
Rob worked hard to get my payments where i wanted them to be. All the staff was very friendly. The facility is very clean and they always have the best baked fresh cookies out for their customers while they are waiting .
Jarred, gave me and daughter his best. He explained everything very well with clear and concise details, and all questions honestly. I recommend anyone looking for car online through the Tom Wood Automotive Group to contact Jared Riddle for your online car experience. Awesome sale!!
The Staff @ Tom Wood - Anderson were helpful and enthusiastic to see that our personal preference needs and our financial needs were met. They went the extra mile by taking extra time to understand our situation and help us find the right CRV for our budget.
I went in just to get an idea of prices and what was available. The car I had expected might carry me through for the rest of my driving years had just let me down so badly that I didn't even have a down payment. I expected to be shopping for the next week, but right away Corey realized that a lease might work for me. He was right. He and the night manager explained a lot, answered questions, and let me test drive a Honda Civic. The car is so easy to drive, and the lease relieves me of the basic problems that may arise. By the next day the papers were signed, and I drove away in my new car. It was the right solution for me at the right time.
Oil change at $50 is higher than other places who do it. Long wait for a basic service but I did ask them to check a sound. It was my rack and pinion. Replacement cost is then double that of what my regular mechanic priced it at. Crazy pricing.
They did a very good job making repairs to my car after I hit a deer.
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