Used 2020 Ford Fusion for Sale in Plainville, CT

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

This is the third time I have come to Lombard Ford, and Emma Allen in particular, to purchase a Premium Extended Service Plan for a new Ford truck that I bought elsewhere (I don't live anywhere near Barkhamsted CT). I was fortunate to have found them on line. Emma offered the best deal and went out of her way to save me money on the ultimate warranty. Amazingly, she even remembered me from my last purchase three years ago, and -- even better -- credited back half of that price toward my new plan. With Jack's support, Emma once again went above and beyond to ensure that I was satisfied and that we made the best deal possible. My advice: don't buy your ESP when you make the new purchase (anywhere else) at the usual 300% markup ... save your money and buy it on line from Emma at Lombard Ford ... then you can thank me. And all I can say is: Thank You Emma and Jack!!! :-)

I own a 07 GMC sierra 2500hd. Had a problem with climate controls. Have taken it to a GMC dealer in Watertown, Ct, wont say the name. They had my truck for two weeks, did not fix it and wanted to charge $575 . Loehmann-Blasius Chevrolet had my truck for thee days, diagnosed and fixed the problem for much less. I am happy to drive my truck an enjoy it. Will highly recommend the service at Loehmann Blasius To any one. Thank you Mike Strenk

I bought my 2014 F-150 at Monaco and wouldn't take it anywhere else for service. They always do a great job!

I can always count on the staff at Monaco to treat me with courtesy a n to do a great job on my vehicle . I have purchased 4 new Fords in the last 10 years and a certified pre-owned as well. If at any point I had been dis-satisfied I would mot have been back. I feel as though by owning a Ford through Monaco, I have a support system to ensure that vehicle is always safe and ready to drive.

My experience was/is always great. That's why we buy our cars from Ford of Branford. I needed a ride home and John brought me right home. Husband came home and we went and got the car. Sure do wish the washing and cleaning of the cars was something that happened. Cost was to high I guess. Maybe is you put a cost to repairs you could clean and wash the cars. Example: for car repairs over say $500.00 you get a wash and interior vacuum. Just an incentive for customers I was thinking. Staff are the best people around always friendly and very prompt. George and Sal and Tony are the best. We are so lucky to live so close to them. Thanks, Kit Yester

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

I bought a van about 5yrs. ago, after being referred to J&M by my neighbor Mike Stoffan. I recently donated it to Disabled American Veterans. After visiting nearly 6 dealerships, I returned to J&M to buy a pick up truck. After I decided on which one I wanted, I met with salesperson Steve Magura right from the start Steve was both professional and a gentleman. After a test drive and checking the truck over, I told him about some concerns I had and he assured me that those would be taken care of. I had a loan pre-approval from my credit union and there was no trade-in. We agreed on a price, I reviewed the purchase order and made a request., Steve spoke to his manager Mr. Brown and he approved it. When I brought the check in I did a pre-delivery inspection, the mechanics did the repairs (as promised), the fluids were changed and the truck was cleaned. I met with Dannielle to complete and sign paperwork and waited nearly 25 mins.for her to process and copy documentation. She apologized for the long wait and said the reason for the delay was because they found a math error and issued me a refund. I could not believe it. I had looked at the purchase order 3 times and everything appeared OK. The point is they could have said nothing but, they did and that speaks volumes about their honesty and integrity. Whenever I called with a question someone got me a answer. Steve called me with updates and kept me informed about what was being done to the truck and when it would be ready. For ALL the above reasons I decided to write this review. If you come to J&M prepared and keep expectations realistic, I'm sure you'll do as well as I did and leave just as satisfied. Thank-you very much to Steve, Mr.Brown, Dannielle, the gentleman who drove to other lot to measure the bed of the truck, the office staff (always willing to get me answers) the mechanics and prep people. Because of all of you, I've FINALLY got the truck I wanted. I am one happy guy. I'll always refer family and friends to J&M. Again,thank-You! I give J&M 10 stars.

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!

Went in to have my oil changed and a slow tire leak repaired on my 2005 Crown Vic (with 102000 miles on it); was able to get in right away. The technicians reported that the tire was bad (worn to the markers) so it had to be replaced, as did another one. Two others were OK. The battery was weak too (it was over 6 years old). I replaced the battery and checked tire prices and found that Tasca's prices for Michelin tires were very competitive so I had them replace the tires. They took me home while they did the work - I appreciate that courtesy. They installed the new tires, rotated two existing good tires, and aligned the car. Now I'm all safe and set for a planned trip. Everyone was very courteous and cared for me. And the cost was very reasonable too.

The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room. Performance of the all wheel drive and 2.0 turbo is outstanding.

Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.

I have never experienced good quality, professional customer service like I did at Richard Chevrolet. John Chillemi whom I have dealt with in the past when he was with Lee Partyka was by far the best sales associate there hands down. Unfortunately the rest of Lee Partyka has seemed to go down hill on their customer service, but that's for another conversation. I was very happy when I found out that John was at Richard Chevrolet. Not only did John treat me like I was #1, but he treated my father with the same respect as well which means more to me than anything. As for the rest of the staff at Richard Chevrolet they are second to none, and are the example of what shopping for a vehicle should be. John Chillemi is an outstanding sales associate!! I also want to take a minute to recognize Francine Beltempo who was also an outstanding sales associate when I was dealing with her in John's absence. She was very patient, courteous, and professional. She took me a great test drives and proved the vehicles to me that I drove. Everyone from the receptionist to the sales manager were kind, courteous, and professional. Never once did anything negative come out, and they made sure there was no pressure to buy anything that didn't suit you! I heard most everyone say, "If the deal isn't for you then don't do it. It has to be right for YOU." Where as other dealerships want you to test drive, and sign the dotted line. Great Job at Richard Chevrolet. This is where I'll be buying vehicles, and recommending to friends, and family to check them out! Matt LaRock

So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.

Stopped in around September of 2017 to look into a new truck. I met Jen who was very informative and helpful, but we determined this was not the right time to buy for me. Shopped around for a couple months, got some good offers, but I knew I wanted to work with Jen again. Went back to Tasca in the middle of May of 2018, and spoke with another sales person who just wanted to make a sale and took a very long time to meet my needs. This was my first time buying a new vehicle like this, and there was a clear difference in quality of service. A few weeks later I went back and asked to work with Jen, She walked me through the whole process of what I was looking for, not one ounce of sales pressure. Very laid back, very personable and understanding, and incredibly helpful. She even was able to nearly match a better offer I had from another dealer for the same truck, and I walked out with a nicer truck than offered before. She answered every question I had (and I had A LOT) with a straightforward, to-the-point answer. Absolutely wonderful experience working with Jen and I hope to do business with her in the future.

All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.

This is by far the best car I've owned. And I've only put 300 miles on it so far. Looking forward to a long relationship with Meg (the shark car). :-)

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This is well worth it. It's a little cramped for my 6'2" frame. The seats don't go back all the way either. It doesn't accelerate too fast either. However it is well designed inside and out with intuitive features. It's got a great looking body. I'm getting 25mpg city and 32 to 35 highway. Its quiet on the inside and has great visibility!

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

This car is a Hybrid AND it’s COMFY .. TECHY.. and gets FABULOUS MPG’s! It will be for more than just commuting. It’s becoming the favorite to drive!

This is the third time I have come to Lombard Ford, and Emma Allen in particular, to purchase a Premium Extended Service Plan for a new Ford truck that I bought elsewhere (I don't live anywhere near Barkhamsted CT). I was fortunate to have found them on line. Emma offered the best deal and went out of her way to save me money on the ultimate warranty. Amazingly, she even remembered me from my last purchase three years ago, and -- even better -- credited back half of that price toward my new plan. With Jack's support, Emma once again went above and beyond to ensure that I was satisfied and that we made the best deal possible. My advice: don't buy your ESP when you make the new purchase (anywhere else) at the usual 300% markup ... save your money and buy it on line from Emma at Lombard Ford ... then you can thank me. And all I can say is: Thank You Emma and Jack!!! :-)

Had a fusion when I started shopping for a new car. Loved it so much that I decided to buy another. Absolutely love the fusion!

Service was excellent. Corrected a problem that happened the same day. Was able to get to Boston next day feeling secure that my car had the service it needed. George was very helpful. Appreciate the ride from Woz to and from work. Thank you!! HAPPY NEW YEAR!!

Overall the car is great. So many upgrades in safety and technology for the SE model. HOWEVER, I’m under 500 miles on my car and twice now my sync screen/system has glitched and become non-responsive. My screen will either freeze or glitch between rear view camera as I’m driving, to a blank blue screen and back and fourth. The first time I just turned off the car and waited about 5 minutes, it resolved itself. I’m currently waiting to see if I can do the same this second time. But i fee this is a defect and will be going back to my dealer ASAP.

This was the FIRST time I bought a car all by myself. No father, brother or (ex) husband telling what to get and why. I was nervous, to say the least. But - Seth Brown made it so easy. He was laid back, and let me ask questions. He was also good natured about by NASCAR like test drive. It was a very positive experience and bonus, my credit union loan officer told me I got a fabulous deal!! 🍀💚😎

This car is a great family car. It has 3 USB ports, navigation, heated leather seats and a turbo. This is my secon fusion. Love them. Selling to get a truck.