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Used 2020 Ford Fusion for Sale in Richmond, VA

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Ford Certified

2020 Ford Fusion SE

3,301 mi.
$23,500
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Richmond Ford West
() -
(804) 417-4968
4.7 (1224 reviews)
14 mi. from 23234
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Richmond Ford West Review
2017 Ford Escape - A perfect fit for me.
by Escape Guy from DealerRater.com
November 6, 2018
5 5 5 5 5 4.7 (1224 reviews)
It all started with a call to Chris Haynie to ask whether my 2015 Escape could be retro fitted with an auto lift Tailgate. He investigated and concluded there are no after market kits and it would be very complicated, including a computer change. ROM estimates were in the $2000 region if anyone could be found to do it. I'm getting long in the tooth and use both rollator and cane so auto lift tailgate was very important to me. I had a Venza with auto Lift tailgate and loved it, and a 2015 Ford Escape with manual tailgate and hated it. Everything else about the 2015 Escape was wonderful and suited me perfectly. I especially liked the handling and ergonomics of the Escape. Chris suggested I talk to Jon Carlos Montute and see what we could work out. Jon Carlos showed me a new 2017 Escape [an upgraded SE with Leather and BLISS and trailer tow package just off the transporter with 3 miles on odometer] and it was perfect for me. Traded both 2009 Venza and 2015 Escape for the new 2017 Ford Escape with all the equipment I needed/wanted. Jon Carlos Montoute helped to make the deal I wanted work, Joey Foust and Dana Bishop helped me with seal coat and rain guards and Marvin Taylor worked the finance papers. I had been looking at the Escape for several years and had some technical questions on the 4wd and tow package that I could not find answers for in the on line information so I asked Ed Palmateer and he dug in, went to the mechanics and service manual and found the answers for me. I really appreciated his help because I had been looking for these answers for years..
We found additional vehicles that are close to your year range.
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Used

2019 Ford Fusion Titanium

39,287 mi.
$20,981
GOOD DEAL
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Pearson INFINITI
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(804) 510-1699
4 (22 reviews)
8 mi. from 23234
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Pearson INFINITI Review
Our experience....
by Courtney Taylor from Richmond
November 6, 2018
5 5 5 5 5 4 (22 reviews)
My fiancé and I now own our own business where we needed a crossover vehicle to work with our beloved senior population. After looking at several dealerships, Audi, Toyota, and many others, we found Pearson Infiniti of Midlothian. We had the opportunity to work with the many salespeople there and always struggle to make the right decisions and find the financial affordability within our control. At Pearson, we felt that we were treated with extreme respect and personability from all whom served us. They are kind, classy and the "real deal" when it comes to buying a car. Never did I imagine in a million years that I would end up in the car of our dreams... but they made it happen. Thank you to Rusty, Bill and the GM, Joe Chapman who made our experience so remarkable. I would never go anywhere else to buy a pre-owned certified vehicle. They turned hopes into dreams for us. We are forever grateful! Michael and Courtney
2019 Ford Fusion Titanium Review
Love my new Fusion!
by Debbie from Delphos, Ohio
May 14, 2019
5
Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.
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Used

2018 Ford Fusion SE

61,935 mi.
$16,990
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
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(804) 476-3539
4.2 (6128 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (6128 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2018 Ford Fusion SE Review
Most reliable car I have owned so far
by JohTon from Ruther Glen,Va
May 3, 2019
5
This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!
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Used

2018 Ford Fusion SE

65,463 mi.
$15,790
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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  • Free CARFAX 1-Owner Report
Whitten Brothers of Richmond
() -
(866) 966-0854
4.9 (827 reviews)
7 mi. from 23234
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Whitten Brothers of Richmond Review
Josh is exceptional
by JeepMan from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (827 reviews)
Gillian is very professional and personable to deal with via email and over the phone. Cindy on the other hand came off very abrupt and if she didn???t listen/understand a thing from email/conversation; such as that I do not have my cell phone during the day and then getting daily text messages about giving her a call right back and / or coming by the dealership for appointment (in very first email explained I lived 140 miles away. I was disappointed that the day I scheduled appointment the vehicle was still on lift and keys not immediately available for test drive as I was told all would be...since I called around 10 am, scheduled for 445pm and they knew drive was at least 2 1/2 hrs. Sales manager rude and arrogant throughout process, initially when Josh explained situation his excuse for not pulling keys was I???ve been too busy; then, at close of deal he obviously knew I???ve driven a long way so just quickly and condescendingly shot down any discussion of negotiations. I understand you???re policies but if you advertise guaranteed price match and then when I mentioned Lustine Jeep he just undermined their practices and mentioned a lot of fine print with their offers. I assure you if I had dealt with him any time earlier in the process I would have shopped somewhere else. In this case the only other dealer with a manual Rubicon Recon in the SE was Lustine and he knew it was late on Saturday (never would have made it before close) and I wanted to get back home. Honestly I???m typically great with names but wanted to forget his as soon as I learned it. All my years of supervisory roles and management assure me this man is quick to assume credit for other???s hard work and throw others under the bus to steer attention away from himself. Josh on the other hand is truly one of a kind. He treated myself, and a family friend both professionally and courteously. He was willing to do whatever was necessary to make us go away with a mostly positive experience. I truly appreciate his knowledge and expertise with the vehicle and his dedication and patience. Even though it was 8 pm by the time we finished with paperwork, he made us feel like there was no one he would rather be with (except maybe his daughter...but that???s admirable) and acted like there was no other place he would rather be. Good luck to him, expect he will keep customers coming back to you.
2018 Ford Fusion SE Review
Great car- Great value
by BSmith from Marietta,GA
March 15, 2019
5
This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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