Used 2020 Ford Fusion for sale near Romeo, MI

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

The service department was helpful and good at communicating with me about my vehicle when it has been in the shop and body shop. The work has always been completed in a timely fashion and met my high standards.

I find it interesting that 3 years after the fusion went out of production people are still writing about how they like it and so it's very interesting Ford has not offered anything to truly replace it. The Mach e is way to expensive, and does not have the range. I love our Fusion, and at my age it will be my last car. I understand why Ford dropped the Fusion I just think it was the wrong decision. Other manufacturers saw that market and the opportunity ,ford said you can have it.

Brian Utter is great to work with. He Is easy going, very helpful, honest, and knowledgeable.

Love the style got the2020 S model put I upset it didn’t have a cd player in it got the 2.5 motor made by Mazda 175 HP . Not fast but OK 👍 rides great. Still turns head till this day or maybe because mines white looks like an undercover police car with tinted windows it has .

I absolutely love this car. One of the best investments I have ever made. This is the Third ford vehicle I have owned. Its got a really smooth ride. I love the safety features. I drove my Fusion from California to Ohio and back. I was averaging 725 miles to the tank. My only disappointment is that they no longer make the Ford Fusion Hybrids.

I worked with Wally Jijika and he helped me get everything I needed and got me a great deal on a car and understood my situation

I'm a Ford person. You cant get the Ford out of me. I have always liked their style and features. And the price of my Fusion was a plus. I have always owned a Ford vehicle and they always step it up to keep my interest intrigued. All of the Ford vehicles I've owned were comfortable, sturdy, great power (motor wise) and fancy for me.

My Ford F 150 came in, Thanks to Kellie Kraemer for her watching for it to arrive , More than Happy and pleased of customer service at Russ Milne , Thank you ! Merry Christmas and Happy New Year

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

Honest and caring experience. No runaround like with so many places. Just upfront and professional. I would highly recommend to anyone. Ask for Micah Turner!

The staff is always friendly and they offer free delivery to your home! Wouldn't go anywhere else for all my car needs. Thanks!

Golling Kia in Madison Heights is a great dealership. I leased my Hybrid Niro there in April and absolutely love the car. I just took it in for its first oil change, tire rotation and safety inspection. Only took a little over a hour to complete it. Had great service and a clean car when I left. My car is ready for the winter. Golling is the only Kia Dealer I'll do business with.

Toby was professional, pleasant, explained the service that would be provided and how long it would take. The waiting room was comfortable. Everyone was polite.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I have been going to Parkway for years and feel comfortable sending my kids or friends. Just knowing that Joe Giacona is going to give me the best deal out there at that time.

This is the closest Chevy dealer to my house, very nice place. The prices need to be lower.

Very good experience, The people were very friendly. The establishment was very clean cars with service one time And employees were very friendly. And I love the place.

my family purchased multiple cars from Macomb over the years, always had good luck and post sale service is fantastic. I love my new truck. thank you guys

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.