Used Ford Fusion for Sale in Albany, NY

When I entered The guest service area, I was greeted warmly by Ms. Barrett. She set the tone for my car shopping experience. Ms. Barrett was professional and genuine. She maintained eye contact, and had a smile at all times. The area she kept, was well stocked, and I could tell she took pride and felt a great responsibility to make sure that every customer in the store was equally cared for. I have been to many dealerships. I have never experienced the level of polish and professionalism Ms. Barrett portrays. I feel she has set the bar high, and that other dealerships could learn a thing or two from her. I will be purchasing a vehicle soon. Ms.Barrett has given Depaula the edge over the competition. I will be returning next month with check in hand.

Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends

Just bought my dream truck ... This has been the best car buying experience I have ever had !! The sales professional Michael Darling went above and beyond with everything for me , I will no longer buy a vehicle anywhere else but DePaula Ford ... Nor will I buy another vehicle from anyone else other than Michael Darling ... He was great to work with ... NO pushy salesman pitch here ... Told him exactly what i wanted and BOOM .. 2 days later Im driving away with my new truck .. Thank you Michael Darling .. highly recommended ...

I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.

I walked in and was greeted by Patrick riolo and from start to finish he was a straight shooter and professional. I got A great deal and had a great experience. I would definitely come back to work with Patrick again. Well worth a simple experience.

I normally read these reviews with a grain of salt, figuring that a portion are made by relatives of every dealer. I can honestly say that this place was just great. Traded in my truck on a 2017 F150 Roush and the entire transaction was done over the phone until I drove a couple of hundred miles to make the trade. The entire staff could not have been any more honest or transparent, the Roush was perfectly as described, and the trade in went off without a hitch. The trade in price was completely fair and the deal that we worked out was just great. They even had some things done to the Roush, like spray in bed liner, before I picked it up so that it would be ready to drive off. Can't say enough good things about everyone there...even if it started to snow that night [it is Albany after all...!]

All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.

Always prompt courteous service. Have been coming here for over 18 years. Will continue to be a loyal customer. Now I'm bringing my grandchildren here.

So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.

Bob and Jerry were terrific and helpful. They made some repairs, made sure I was happy and I got the car I wanted knowing they would be around for service and maintenance for the long haul. Karen

This car meets all our needs. It has an ecoboost 4 cly that perform like a 6 cly. It get 35 mpg on the highway and 28 mpg stop and go city driving. We have 170000 miles on it and no expense except oil. gas, tires and wipers. We use amsoil for oil and are just about to pay it off with no plans to buy a new car yet.

Sohail William is an excellent sales rep! He is very patient and he helped me get a very affordable monthly payment on a 2019 Premium Subaru Forester. In addition, i picked out my car at 2 in the afternoon and had it at 7pm later that same day!! This is my fourth Subaru from this dealership and salesman.

This car drives so good just like a brand new..Owner was relocating out of the country for a medical job and decided to sell..Perfect car for anyone that needs a reliable means of transportation

Was about to pull out the checkbook on a new Silverado but wanted to check the 2018 F150 first "just to make sure". Wow. Silverado was nice, but the F150 is too, and so much more advanced! The ecoboost 2.7 is a powerhouse and very quick. Kevin at Metro Ford negotiated a deal I could not refuse. I loved my 2005 Silverado for 13 years but the upstate NY rust was killing it. I am hoping the aluminum F150 will fare better.

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!

Needed to bring in my F150 for a door recall. Called and made an appointment and decided to have my oil changed while it was in the shop. Dropped off my truck, got a ride home from the dealer's free ride program, and waited for a call when it was done. I was advised it would be around 4 pm. At 3:45, I got the call and went and picked up my truck. Everything was done as expected without any problems. Glad to have used Metro Ford for service.

The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room. Performance of the all wheel drive and 2.0 turbo is outstanding.

Forget the stereotype of pushy car salesmen! Dealing with Dave, Joe and Michelle was painless from the start. They took good care of me, helped me get the exact 2018 F150 I wanted, gave me a great deal! They were great communicators all through the process, And Darlene was very patient dealing with my 100 + 1 questions about how to use all the hi-tech features in my new F150. And I just love the vehicle, much improved over my 2005 F150 which I also loved!

Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.

I went to another dealership in the area before heading over to Fuccillo, and things just did not seem right. My father has been in the car business for 35+ years, so I called him and he told me to go to another dealer and see what they could do. I went to Fuccillo and did not leave until I was in a brand new 2018 Hyundai Sonata. I had a leased 2016 Hyundai Sonata and I was almost at the mileage limit for the lease, a year and a half early. I explained my situation to Derek Wright and he did everything possible to get me out of the predicament while not breaking my bank AND putting me in the same car, but new, as I made it apparent that I did not want to downgrade to a smaller sedan simply due to personal preference (I REALLY like the Sonata). Ernie in Finance made sure of this and I was approved for a loan within minutes with a payment that was doable. This was my first experience purchasing a car on my own and the staff at Fuccillo took their time to explain everything to me and put me at ease. Derek and Ernie had me laughing throughout the entire process; Fuccillo employs very down-to-earth people, it seems, which is great! I was comfortable with all that transpired and I love my new Sonata. I have told anyone and everyone to go to Fuccillo Hyundai if they are ever looking for a new car and want excellent service and to feel respected and not taken advantage of. Derek actually just called me to make sure everything has been going well with the car and to see if I had any lingering questions. Thanks again, Fuccillo!

I feel secure driving this car and the spacious interior gives a lot of leg room for road trips. My family enjoys the backseats too. I like the pick up on the highway and it is a wonderful car to park. An excellent car from bumper to bumper!

The Gentleman who took care of my paper work etc (think his name was CJ ---- and only remembered that as it was my fathers initials) was Super nice! As a Sr Citizen, 79, this nice type of treatment is not always characteristic of the younger generation!!! According to the paper work, your employee who did the actual work, checked all that I expected and in a timely manner. This is my first experience dealing with an actual dealership after purchasing a car. In our area, we are fortunate to have several competent garages and service men. However, I thought that this time I was going to try dealing with the dealership, Kia, where I bought it to see if there is a difference in the care of my Kia Sportage.

This car is a Hybrid AND it’s COMFY .. TECHY.. and gets FABULOUS MPG’s! It will be for more than just commuting. It’s becoming the favorite to drive!

I've owned over 30 vehicles in my life. New, used, foreign, and domestic. I purchased the cars through private sellers as well as dealers. But buying my last car from David and Ann Horning, was by far the VERY BEST car buying experience I have ever had. I drove to the Horning Auto from Ithaca NY - a three hour drive. They had a 2008 Scion that I wanted to look at. This was after spending about thirty minutes on the phone with David. It was apparent from the phone conversation that David knew used cars as well as the used car business very well indeed. Upon my arrival, David was busy, but Ann threw a set of Dealer Tags on the car and handed me the keys. No prescribed route. No salesman yammering away about what a great car I was driving. No one in the car but me. Ann told me to take the car for as long as I needed to get a feel for it. Upon returning from the test drive, I told David that I liked the car, but wanted to have an engine noise investigated, and that the car was missing floor mats. David had his mechanic check the noise (it was a water pump). David ordered the water pump and the OEM floor mats from Toyota. Not after market mats, OEM. The next day, the car was ready to go. As promised. While I was in their showroom, former customers were stopping by just to say hello. They weren't there to shop for cars, they were just driving by and popped in to visit with Ann and David. I mention this because I've never been in an auto dealership where past customers just stop by to say hi. Speaking with some of their past customers, I learned that they all had nothing but kind words for David and Ann. This is indeed a family run operation. The owners want to sell you a car, but they have a reputation to uphold and won't sell you a car that you won't be happy with. The physical building is nothing to write home about. Not fancy. But you don't need a showy building to buy a used car. Did I mention that there were no shenanigans when it came time for the paperwork? The price agreed on was what I paid. No hidden "dealer prep" "advertising" or ADP (Additional Dealer Profit) fees. Very refreshing. As to the car, I've had it for 6 months now. No problems. Couldn't be happier. Thank you Ann and David!

Some cars listed at just below this price have rebuilt titles. This vehicle has a clean title and has never been wrecked. It rides very smooth. Anyone buying this vehicle would be very satisfied with the comfortable, fully adjustable, leather seats, and quiet ride.

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .

Needed warantee service. They ordered parts, called and set up an appointment at my convenience, and fixed my F150 quickly. Check engine light has been out ever since. Good job.

This is by far the best car I've owned. And I've only put 300 miles on it so far. Looking forward to a long relationship with Meg (the shark car). :-)

Very helpful got my explorer up and running quickly!

This is well worth it. It's a little cramped for my 6'2" frame. The seats don't go back all the way either. It doesn't accelerate too fast either. However it is well designed inside and out with intuitive features. It's got a great looking body. I'm getting 25mpg city and 32 to 35 highway. Its quiet on the inside and has great visibility!

Great service, great people and great pricing. Would not go to any other dealer for service or to purchase a vehicle.

It drives great, good gas mileage, comfortable, lots of room, large trunk area, good tires, supportive lumbar seats, plenty of power, solid ride and handles well. Looks really sleek

Drove from 2.5 hours away to complete a new car purchase. I've bought and leased over 20 cars in my lifetime and this was by far the best experience ever. Rob was upfront, wasn't into selling but earning my long term business. Very happy overall and LOVE my new car.

Although I just took delivery of this Fusion I have owned 7 other Fusions, including a 2019 Hybrid. All have been perfect. Great mpg and comfortable for me.....6'5 and my wife ....5'1. The memory seat is a great option.

October 3rd 2016 I have to tell you how impressed I am with the way Crossroads Ford handled the problem I had with the Ford Edge I bought. After just three or four hours after I picked up the new car I noticed two small door dents in my right rear door. I was was not very happy to see this problem. I called Rob Hussey the sales manager about the problem. I thought I might have a problem but to my surprise Rob was concerned about the situation and immediately responded that a person would come in the next day to fix it. He would remove the dents and because there were two small chips in the paint the OWNER would probably take care of the paint damage himself. I was told he has experience in this kind of paint match. He offered me a loaner car because of my forty-five minute distance to the dealer. When my car was returned to me one day later I found the dents were completely gone. The next day I cleaned the door area that was fixed and found that paint work was excellent!! I know quality work when I see it. I have to say a true test of a car dealer is when you have a problem and it is handled the way I was treated. I can not speak highly enough on the great service I received!! A big THANK YOU to everyone that was involved in the repairs, Art Malta N.Y.

I wasn’t sure what kind of car I really wanted. But once I test drove this one I knew it was the car for me.