Used Ford for sale in Albany, NY

Both John F., sales rep and the sales manager made it possible for me to finally enjoy the car buying process. The purchase price and trade in offer were fair and presented in a low pressure and positive manner. Thank you both for everything !!

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

Vehicle was taken in on time and all the work was done to my satisfaction. Very pleased with the service personnel who handled my visit.

Best truck out there! Plenty of room for the grandkids seats and 4 people. Also, plenty of room in the bed for working/hauling materials. And all of this can happen at the same time. All of the HP you'll need for anything. Recently hauled a load of heavy furniture and other household stuff over Monteagle mountain and I was passing cars going up the mountain!! POWERFUL!!

Great dealer, they were able to help me find what I was looking for and get it ordered. Also had a great selection in the lot. Nice people to work with.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

I went to make an appointment for a recall and they got me tight in. Good caffee machine. Repairs were done well.

Purchased used 2019 Hybrid SE with 30k. Drives like a more expensive luxury vehicle, very quiet and love all standard safety features. I’ve only had to change the oil. Not a single issue, one of the most underrated vehicles IMO and it’s a shame Ford quit making these vehicles in 2020. Buy a 2017-2020 hybrid model as these were the better ones and you won’t be disappointed! Also averaging 40mpg and I drive with a lead foot sometimes! Acceleration at highway speeds not always great but gets the job done! City driving is peppy enough! Better looking and more room than a Prius!

Very quick and efficient service. Seemed to care about saving me money. Nothing more to say, really. They got me in and got me out, gave me a ride to and picked me up from my office a mile down the road.

It is great but I wish my sales representative was more thorough because I wanted the same bells and whistles I had in my previous ford fusion in this hybrid, so I did not get my heated seats.

Nice to have refreshments as I wait, both free drinks and pay vending. The bill is detailed showing what was done and a rep personally discussed all items on bill with me as well as summarized overall status of the truck.

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

My 3 year old F250 with less than 10k miles has a transmission problem and my local Ford dealership in the Berkshires refused to fix it under powertrain warranty but Fuccillo Ford took care of it in no time at all. Their service manager Tim Wheelock kept in touch through email and kept me informed throughout the whole process.

This car is so good! I really enjoy Edges and keep coming back and finding another one I like and trading for that one. 😂 I went from a 2013, to a 2014, to this 2019. It’s very spacious inside. The heated and air-conditioned seats are amazing. I love having the heated steering wheel in the winter. It has auto set for two drivers for the seat, the steering wheel is easy to move around. The cargo area in the back is really convenient. I love the remote start and the Ford pass app for my phone is super useful as well!

Very honest dealer. They work there hardest to get you the vehicle you want. They explore all vehicles instead of putting you in one you don’t want. Love my new explorer!! And the staff is a group of amazing individuals all around. Thank you very much

Love this vehicle- it is great for everything I do Wish it had hested steering wheel But its great gor taking the dogs and kids out!

F150 quad cab is the best! Soooooo fast, rides smoother than a Cadillac, it has very comfortable seats, passengers love the leg room in the back, and the ladder to get in and out of the truck bed is extra convenient!

Bought mine new in ‘18. I’ve waited to write a review to see how the 10 speed v-6 turbo would hold up. I love this truck. Torque will put you back in your seat when needed. Governor kicks in at about 107 mph. LOL 60k miles on her now and love it as much as day one!!

I have owned it since 2017 and it's just as good as my other F-150's. 2.7L gets me 24.9 MPG on my trips to Florida. Around home its 19.8 MPG. Handles towing well.

Stylish, sophisticated, functional on many levels. Great vehicle. Leased it for three years but now plan to buy it once lease ends. Really pleased with its look, comfort and versatility.

Coffee available, first oil change and tires rotation free of charge. Not to long waiting time. Hopefully in the future they will provide quality services at reasonable prices.

This Escape has served me well for 52000 miles in the two years that I have owned it. It gets reasonable gas mileage (28 mpg around town) and 31 on the highway. The EcoBoost turbo gives it enough kick when I pull out to pass and there is plenty of seating and cargo space.

Excellent truck for towing my RV trailer. Have it equipped with Max tow pkg and 3.55 rear axel ratio with twin turbo V6 ecoboost engine. Getting avg 18.3 mpg w/o towing and 10.2 w/tow. Also have the Lariat trim with trailer backing assist and navigation. Bought it used from Mahwah Ford Mahwah NJ from Greg Cummings. Excellent experience all around no hassles at all. Highly recommend them

Took my Ford Fusion to Metro for an oil change. Quick, professional service, excellent experience. I am happy with the car I bought there and the service is always excellent.

I think this truck will meet all the needs we have hauling kids and animals. The interior is just like my car--comfortable with all the "extras".

The whole staff were friendly and energetic and treated me like a family member. Thanks again for your concerns. I'm very excited to know Metro Ford gave me a New beginning. Thanks again

Fell in love with that truck best truck I've seen , can't wait to test drive the new 2019 . I've always had fords

If you are looking for amazing customer service and a great deal at an affordable price you NEED to see Victoria McLaughlin, Will Thorpe, and Michelle Hamel at Metro Ford in Schenectady. Being a mid-20 year old I know the constant feeling of struggling for that next paycheck; I thought getting into a car would be nearly impossible. Michelle, Will, and Victoria made me feel comfortable and confidant with the multiple options that they gave me AND I drove off with a 2017 Ford Fusion! There was no feeling of pressure to sign or commit to anything, they worked with me with the budget I had, and give me honest prices! Their friendliness, professionalism, and intelligence was so refreshing that I am/NEED to recommend them to everyone!! Thanks again guys!!!

Best car for a long ride especially with multiple people. Quiet inside. Lovely interior and very comfortable. The power with the turbo is awesome but it does kick a little when engaging. Very nice looking vehicle. Sits up but not too high you have trouble getting into.

Recently I had my Ranger in for service and the entire process was excellent. Upon arrival I was greeted promptly and was offered a loaner while in for repair. I was notified within a few hours of the issue with my truck and was ready for pick up same day. Service Department was very clean and Dealership was best in class.

I'm very satisfied with the comfort and performance of this car. I feel my road trips will be a pleasant experience driving this car.. I would recommend this car to my friends..

After a frustrating 20+ week wait for my truck all worked out well. When the truck was delivered both mirrors were damaged. Marchese got the replacement parts and repaired the truck in four days. Nick was extremely accommodating and available through the entire process. I would highly recommend Marchese Ford and especially Nick! He's young and relatively new to the business but knowledgeable and professional beyond his years.

I have been waiting for a really COOL all EV for five years. Traded in a 2018 Volt hybrid. I've looked at every EV out there and didn't find on that nocked my socks off. The new Cadillac Lyriq caught my attention. I went ahead and bought the Mach E and thought I would trade it in on the Lyriq in a couple of years. I really like my Mach E. It's fast, comfortable, quiet and looks great. The new Lyriq will have to be really great to get me to switch. W

I have now bought my second vehicle from Crossroads Ford, with the help of PJ Baker. Each time I have worked with him, PJ has been knowledgeable about his products. He knows the process and has everything arranged so when it is time to purchase, it is fast and efficient. He is very interested in his customers being satisfied with their vehicle, the bottom line and the whole buying experience. We purchased the extended warranty for both vehicles and PJ worked with us to help us find the right package for our needs. I would gladly recommend PJ Baker and Crossroads Ford when you get in the market for a car or truck.

Bought an Escape SEL with the 2.0 Ecoboost and AWD for my wife in March 2020. Out accelerates a lot of "big" cars on the road and handles well for its size and the stock rims and tyres that it comes with. Interior is comfortable but he front footwells are a bit cramped as the pedals are placed too closely to each other. Other than that the SYNC 3 system is a joy to use after the recent upgrade and stock speakers do a good job as well. Rear seats and boot space are reasonable for a compact vehicle such as this. I feed it only 98 Octane which hopefuly makes it last longer. Overall a cute little trucklet with big attitude thanks to a 240HP engine!