Used Cars for Sale in Albany, NY

I had found the Ecosport online at a special of $139 for a lease so I went in to check it out. After chatting with the salesman who was very nice, he came out with the price of $290, a far cry from what was advertised, to say the least I left with a semi-bad taste in my mouth, false advertising to say the.least, unless you can actually read the obnoxiously small print. So a couple days go by and I get a call wanting me to go in to meet with the manager, who explained the false advertising as something else, but still the same to me. I was then offered a car with low mileage which was part of their loaner program for a decent price which I took. After getting the car home we noticed two dents, we took video so we had a time stamp, and tried to call our sales rep about it, he never returned my call, which is upsetting, because within a couple of hours of the sale I felt like I was scammed. It does not seem like they care about having happy customers, it is over a week and still no returned call. Thanks DePaula I appreciate receiving a damaged car that I will be blamed for the damage on, too bad your stock pick shows the dent in the hood if you look.

I'm very happy with my purchase of my new Mercedes. My salesman, Mich, was very helpful in making my purchase much easier. Thanks again, Michun.

Drove from 2.5 hours away to complete a new car purchase. I've bought and leased over 20 cars in my lifetime and this was by far the best experience ever. Rob was upfront, wasn't into selling but earning my long term business. Very happy overall and LOVE my new car.

Needed warantee service. They ordered parts, called and set up an appointment at my convenience, and fixed my F150 quickly. Check engine light has been out ever since. Good job.

Had the vehicle I was looking for at a reasonable $.

October 3rd 2016 I have to tell you how impressed I am with the way Crossroads Ford handled the problem I had with the Ford Edge I bought. After just three or four hours after I picked up the new car I noticed two small door dents in my right rear door. I was was not very happy to see this problem. I called Rob Hussey the sales manager about the problem. I thought I might have a problem but to my surprise Rob was concerned about the situation and immediately responded that a person would come in the next day to fix it. He would remove the dents and because there were two small chips in the paint the OWNER would probably take care of the paint damage himself. I was told he has experience in this kind of paint match. He offered me a loaner car because of my forty-five minute distance to the dealer. When my car was returned to me one day later I found the dents were completely gone. The next day I cleaned the door area that was fixed and found that paint work was excellent!! I know quality work when I see it. I have to say a true test of a car dealer is when you have a problem and it is handled the way I was treated. I can not speak highly enough on the great service I received!! A big THANK YOU to everyone that was involved in the repairs, Art Malta N.Y.

If you looking for a no-pressure Salesmans use this company and go to Mike Bollinger he is very polite and educated when it comes time to talking about buying your vehicle . I've been in business for over 35 years and I've driven and purchased my Ford trucks. I own a Ford Fleet of trucks for my own company. Dealing with many Fords since my first 1979 Ford pickup truck . I highly recommend him for your first or any purchase of a vehicle.

Well, we all know that shopping for a vehicle - in my case, a truck - can become very stressful and/or frustrating. However, after "dealing" with two other bad dealers in IL and AL, I was lucky enough to come across Crossroads Ford located in Ravena, NY. Fact is, they had the very awesome truck I'd been searching for. So, I asked for the internet Sales Manager who happens to be Mr. Mike Gollinger and let me tell you that he is one of the very best "few" salesmen that I've ever dealt with! Mike was great right from the first email I sent him inquiring about the truck I wanted. He is very patient and best of all, never pushy. Mike really is an outstanding professional something that in the sales industry is almost impossible to find nowadays. Hats off to the complete staff at Crossroads Ford. Everyone, from the receptionist to the salesmen who took my messages to the owner is great! I strongly recommend buying your next vehicle at this dealer! BTW, I bought my beautiful truck from Florida. I didn't even have to fly over there because I could tell I was in good hands. Mike set up everything for me including transport as I did not want to put so many miles in one shot on my new rig driving from NY. I do wish I met Mike in person though. Maybe next time I buy another truck. Thanks to all at Crossroads Ford!!! Best regards, SB

Well, we all know that shopping for a vehicle - in my case, a truck - can become very stressful and/or frustrating. However, after "dealing" with two other bad dealers in IL and AL, I was lucky enough to come across Crossroads Ford located in Ravena, NY. Fact is, they had the very awesome truck I'd been searching for. So, I asked for the internet Sales Manager who happens to be Mr. Mike Gollinger and let me tell you that he is one of the very best "few" salesmen that I've ever dealt with! Mike was great right from the first email I sent him inquiring about the truck I wanted. He is very patient and best of all, never pushy. Mike really is an outstanding professional something that in the sales industry is almost impossible to find nowadays. Hats off to the complete staff at Crossroads Ford. Everyone, from the receptionist to the salesmen who took my messages to the owner is great! I strongly recommend buying your next vehicle at this dealer! BTW, I bought my beautiful truck from Florida. I didn't even have to fly over there because I could tell I was in good hands. Mike set up everything for me including transport as I did not want to put so many miles in one shot on my new rig driving from NY. I do wish I met Mike in person though. Maybe next time I buy another truck. Thanks to all at Crossroads Ford!!! Best regards, SB

Very helpful got my explorer up and running quickly!

I had searched local dealerships for months for "the car". I finally came to the conclusion that I wanted the Ford Taurus. I test drove a few and even put in an offer at those "Huge" dealerships. I was treated so poorly and left hanging so many times that I decided to walk away from the deal. I expanded my search to include other dealers within two hours from my home and came across a beautiful car, reasonable priced, but again, two hours from home. I inquired about the vehicle via email and was responded to almost immediately. I spoke several times with the salesman and ended up driving out thinking I would run into the same song and dance of an overbearing salesman. This was not the case. I took my time, looked at the car, got the keys, looked some more then my husband looked even more. He offered a test drive and even offered to go with us because we were soo unfamiliar with the area. He sat in the back, let us ask questions, play with the accessories and just drive the car without driving us crazy. I think this is where we were sold. If you love the car, its priced reasonable and it's not a mess when you get there, the car will sell itself. You do not have to be pushy and rude. Mike Gollinger is the sales manager we had the delight to have handling our purchase. He asked if we liked it, if we had any questions and if there was anything he could do for us. Two days later we returned to the dealership with our check. The car was detailed beautifully and he actually took the time to show me how to use everything in the car, including setting my phone up and changing the lock codes. I cannot express how relaxing an experience this was. I would recommend this dealership to all. It was well worth the drive and my Ford Taurus is gorgeous!

AS WITH MOST CAR BUYING EXPERIENCES DID NOT KNOW WHAT TO EXPECT FROM MOHAWK HONDA. MY WIFE AND I WERE PLEASANTLY SURPRISED WITH THE KNOWLEDGE FRIENDLINESS,AND PROFESSIONALISM SHOWN BY ALL THE STAFF AT MOHAWK HONDA. MICHAEL BENNICE WAS OUR SALES PROFESSIONAL, HE WAS KNOWLEDGEABLE AND EXPERIENCED IN GETTING US JUST WHAT WE WANTED WITHOUT ANY OF THOSE SOMETIME HIDDEN COSTS. I WOULD ABSOLUTELY RECOMMEND THEM TO ANYONE LOOKING FOR AN HONEST CAR DEALERSHIP WITH THE PROFESSIONAL SERVICE THAT GOES ALONG WITH IT. RICH AND GEORGINA

Jose Perez & Scott Scarsella did an excellent job in helping with the purchase of my new vehicle. There were a few big decision that were needed during the process of purchasing my new car. Both Jose & Scott were super help & accomadating through each turn. I would reccomend Mohawk Honda & these two gentlemen to anyone looking to buy a new vehicle.

I can’t say enough great things about Christian and the entire New Country crew! Spencer Lewis has been an absolute pleasure to work with on multiple car purchases over the past few years. Jake and Nick in service always go above and beyond to ensure flawless results. This group really cares about the customer experience and it shows! Highly recommended!!

I recently had my Porsche Cayenne Turbo serviced at New Country Porsche of Clifton Park. I can't say enough about Tom (my technician) and both Nick and Jake on the front desk. The car was serviced properly and ahead of schedule. They took the time to show me the cause of the issue I was having and how they could resolve it for me. It has been great ever since! Thanks again guys, you've made a lifetime customer!

Sales force was knowledgable but unrealistic about trade-in values

I had a great experience with Jacob in service. I needed a pre-purchase inspection done on a local Porsche I was buying and he was very accommodating. Even though I was an out of state customer who would probably not be back (only because I live 3 hrs away) he went above and beyond to assist me in the process.

Our sales person Zach was helpful and never pushy and as always the owner Jim was friendly and helped made our transition to a new vehicle painless. This is the 4th vehicle I have bought through this dealership and I would not go anywhere else.

They were great here. Not pushy like other car dealerships. Extremely helpful and fast. They took care of everything and went out of their way to expedite delivery of my vehicle the same day!

Buying a car can be a real hassle with long negotiating sessions and complicated pricing. Not at Berkshire Mazda, Zack, the salesperson was straightforward and easy to deal with. We felt that we were given their best price right away and a fair deal on our trade-in also. I would recommend BErkshire Mazda to anyone.