Used Ford Fusion for Sale in Santa Clara, CA

Your Service department from the lady who made my appointment down to the technician and desk service people were outstanding in their fields. I am most appreciative of all these people who understood, when a lot of people don't, how hard it is to make appointments and contact someone through email to conduct your business, I am deaf and these people were absolutely outstanding in the way that they handled communication with me, I am forever grateful, and the service on the truck was nothing short of work well done, even though it was a recall part and no money involved, these folk treated me exceptionally well, and might I add, my shuttle driver was super nice, with a big smile. Thank you all for your wonderful service!

The car is very smooth. Everything from the inside and out functions properly. Also, the mileage is very low for a used car. I am very satisfied.

I have always had an excellent response to any concern I'v had about my auto

has a good amount of acceleration lot bigger interior than 3 series bmw lots of trunk room can handle the snow love what ford did to the fusion sport

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!

Ask for Christian Klunge and he will take care of you! A++

This car drives so good just like a brand new..Owner was relocating out of the country for a medical job and decided to sell..Perfect car for anyone that needs a reliable means of transportation

I consider myself lucky to be talking and dealing with Josh Pourkhorsand ; because couple days earlier I called and salesman on the phone did not seem too helpful and acted as if my sales was not important. This was back in February (Presidents day weekend). I took a chance to request quote from their online service on the same truck and I was put in contact with Josh. I went to Stevens Creek Toyota to see and test drive used 2016 Toyota Tacoma. The truck had little scratch and the bed liner had scratches and you could tell it was used to haul rocks. Talking to Josh regarding used trucks and features he asked me if I have considered NEW truck. I told him that I have not and probably will not. Price is just too high. He took his time and gave me my options, comparing features and also showed me the difference of used and new Tacoma. I ended up going with the NEW Tacoma. I had to order and wait 3 months because the color I wanted was not available at the time. He kept in touch with me for any questions or concerns while my truck was getting build/manufactured. I even tried to see if other dealers can beat their price and none could. My truck got delivered yesterday (05/11/18) and I went in test drove it and having them add two more accessories. Just got a text earlier today; from their service manager that truck is ready for pickup. Will be picking the truck in next couple of days. Josh even offered to pick me up from the train station when I go to pick up my truck. Even after the sale we were still talking. Usually salesperson don???t want to waste their time once they have your sale. Please see and give Josh a chance if you are reading this and are in the market for purchasing car. He is honest, kind and loves helping people. I felt really comfortable dealing with him. Sunil Singh the finance/DMV processing person was super knowledgeable, nice and kind person. He has been working at Stevens Creek Toyota for over 17 years and understands the financing, protection and to my surprise about my truck as if was the salesman. He broke down the numbers and explained me thoroughly regarding maintenance and protection. He will lay it out for you and leave it up to you to make decisions. Not pushy at all. Answered all my questions as well. He even went outside me after the paperwork was done because I brought up a question regarding wheels. I was in car financing business and Sunil totally went above my expectation. Made my day. Josh Pourkhorsand (Fleet and internet sales manager) and Sunil Singh (Finance/DMV) are the best combo to have when purchasing vehicle.

I bought the car used, but I have had nothing but problems with even after I had a reputable mechanic check it out and go over it for 2 days. It ran fine for a week and then the check engine light came on and to this day it comes off and on.

I feel secure driving this car and the spacious interior gives a lot of leg room for road trips. My family enjoys the backseats too. I like the pick up on the highway and it is a wonderful car to park. An excellent car from bumper to bumper!

I wasn’t sure what kind of car I really wanted. But once I test drove this one I knew it was the car for me.

We just got the 2017 Ford Fusion Platinum edition. The styling is great and the comfort is fantastic. My wife has back issues and the seat doesn’t fatigue her back. There is plenty of leg room in front and back for my 6ft tall son. Definitely recommend.

Our Service Advisor was kind and very helpful. Went above and beyond, very understanding about our concerns and situation.

I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.

Just simply amazing. This gentlemen knows what he is doing. He was kind and curtious. He went out of his way I be the course of MONTHS to help me. He needs a bonus or something to show for his dedication to customer service.

Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.

Awesome experience! Drove away with a great car. Great customer service from Gerald, friendly and informative.

Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .

Great service, everyone was courteous & friendly. It was a pleasure going to Capitol Ford!

So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.

I reached out to these guys a few weeks ago and got great customer service. In the end I didn't buy a car here, but it mostly came down to the distance I'd have to travel to get there.

It drives great, good gas mileage, comfortable, lots of room, large trunk area, good tires, supportive lumbar seats, plenty of power, solid ride and handles well. Looks really sleek

Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!

All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.

I started up my car when my car made a strange noise. It sounded like rocks in a blender. I was completely panicked and I knew I couldn't continue to drive it. My first thought was take it Rick in the service department. I remember him from the excellent service he provided previously. He must have noticed I was worried about my car and how much the repairs would cost me. He quickly gathered information, noted my concerns and provided me with a loaner so I could make it to my job. Just like that I didn't miss a beat! Rick worked with his manager to work out a great deal for the repairs and was flexible with the date I picked my car. He mentioned loyal customers are important to them. I will need new tires soon and Rick let me know they'd beat the competition. In my mind there is no competition. I know when I take my car to Ford's Service Department, my car is in good hands. The staff is professional, knowledgeable and efficient. Rick goes above and beyond to work with you. He is the reason I continue to show my loyalty and return for car service. Need service? Go see Rick!

This car is a Hybrid AND it’s COMFY .. TECHY.. and gets FABULOUS MPG’s! It will be for more than just commuting. It’s becoming the favorite to drive!

This is by far the best car I've owned. And I've only put 300 miles on it so far. Looking forward to a long relationship with Meg (the shark car). :-)

This is well worth it. It's a little cramped for my 6'2" frame. The seats don't go back all the way either. It doesn't accelerate too fast either. However it is well designed inside and out with intuitive features. It's got a great looking body. I'm getting 25mpg city and 32 to 35 highway. Its quiet on the inside and has great visibility!

Rick at your Fremont location was outstanding. I have had problems scheduling my vehicle where i purchased it and Rick and his team took total care of my car. He made sure the recall was done, squeezed me in for my 'Autobutler' service and did the oil change. Not only did he get the services done but called to inform me the car was ready right on time as promised. Great Job. Thanks Dave

The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room. Performance of the all wheel drive and 2.0 turbo is outstanding.

That was the best experience I have ever had buying a new car. Your team bent over backwards to get me in a new car. Not only that. I did not hear 1 stupid sales tactic. It was just a straight up no hassle car buying experience. Thank you.

Although I just took delivery of this Fusion I have owned 7 other Fusions, including a 2019 Hybrid. All have been perfect. Great mpg and comfortable for me.....6'5 and my wife ....5'1. The memory seat is a great option.