I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I inquired about a car they had listed through cars.com from their lot. I received a call back quickly from the sales rep who was friendly and personable. I'm not sure if I'll end up buying from them, but I am several states away and they seemed well prepared for out of state transactions.
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
We had an excellent car buying experience with Jeff Frigard at Livermore Ford. We were looking for an Explorer and Jeff thoughtfully walked us through the various models and features. Jeff also took the time to explain and demonstrate the vehicle's many features. Once we knew what we wanted, Jeff went out of his way to find a vehicle with the color and all of the options we were looking for. Jeff made sure we got the Explorer that we wanted and that all of our questions had been answered - and he knows the answers!! It was such a pleasure working with such an experienced and knowledgeable Sales Manager. Livermore Ford is also a great place to buy a car. The Finance Manager who worked with us, Troy Ryan, had us out of there in record time! Would definitely recommend checking them oit
Great customer service at this dealership. Our salesman, Joe Fogarty was very knowledgeable about the Ford F150. He helped us find the truck we were looking for and answered all our questions. With Joe and the GM working that day, we were able to get a very good fair deal on a 2018 F150. Everything was easy with minimal back and forth. Joe, the GM and the finance person were all great. Highly recommend this dealership and we will be going back next time we look for a Ford.
This dealership and our dealer Matt Gordon went above and beyond helping me with purchasing a new truck. They were extremely informative throughout every step of the process and were always available via phone or text message if I had any questions. I was definitely sold the exact truck I was looking for, but it was the customer service that solidified the deal.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
I came in looking for a Used Acura, and left with a Brand New Acura MDX. The Salesman was so helpful and knowledgeable about the product. It was perfect for my kids, safety, and had everything I needed, and then some! Even the GM, Mark Maxwell, took the time to Greet us and made sure we were well taken care of. It didn't even feel like I was shopping for a Car. We were treated like Honored Guests from the second we stepped into the Dealership. I felt no pressure whatsoever, and ended up making Friends.
I definitely recommend this Dealership 120%!!! The Acura Brand alone is GREAT, but the Staff made this a pleasant and memorable experience. I'm sending all my friends to Los Gatos Acura!
Thanks again Guys for all of your help!
Their service department is awesome. Which is a good thing since Ford cars are not the best quality. Things keeping breaking or wearing out on our 2013 Ford Explorer that I would not expect, or I have not seen in other cars. If you buy a ford make sure to buy the extended warranty or else it will cost you more in the long run.
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
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