I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
I am so glad I took it to Mitsubishi. It was going to cost me 400 for 2 new lights but was only charged 40.00 because they actually checked the one i already had and found they were still goid. They had juat been put in wrong in wrong. So..thank you so much service dept. And Monica for keeping me informed
Had such a good experience looking for a used vehicle for my daughter. Visited multiple dealerships around the area and none of them listened to my wishlist the way Encinitas Ford did. I saw some negative reviews when I went to post this and I can fully say I disagree with them. They probably changed their process because the experience was 10/10.
Chris was super nice and personable, I love the car I got and the process was no where near as stressful as I thought it was going to be. Chris and Doug worked with me and I appreciate them for that. I recommend Encinitas Ford.
We bought our first C-Max from Encinitas Ford two years ago and had so many problems with the SYNC system that we spent a long time battling with Ford corporate to have it replaced. Maddi spent hours and hours over the course six months working on getting our issue resolved. She went out of her way to make it right for us even though she had no responsibility in the matter. For that reason and that reason only we returned to Encinitas Ford to purchase our second Ford—a cherry red Escape. Maddi got us set up with the best salesperson and made sure that we were in and out in a little under two hours.
I just ended a lease on a 2012 Ford Fiesta and Kevin helped me get into a new lease for a 2015 Fiesta. I had leased with him before and he was so easy to work with, friendly, and really made me feel like he was on my side and there to help me get the best deal on what I wanted. So, I returned to him again for my new lease and was even more pleased with him and his service this time around! He did an excellent job getting me exactly the car I was wanting and he was efficient and friendly. He went above and beyond providing great customer service and I would absolutely send my family and friends to him! Thank you so much Kevin for making my leasing experience so positive!! Also, Doug in Finance was awesome! Definitely helped to make the leasing deal a success! Thank you Doug!
Having gone to 5+ dealerships in the past 3 months and getting turned down or the run around each time, I was finally able to purchase a vehicle with Encinitas Ford. First and foremost our sales guy Kevin Sale was wonderful; he wasn't like most who will pressure you into buying a vehicle just so that he will make a sale. Kevin was more than willing to work with me and make sure that I was happy with my choice. All of the staff is very friendly and make you feel right at home. I would recommend any and everyone that is looking to purchase a vehicle to go to Encinitas Ford.
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