Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
Absolutely incredible experience!!! Love my new California Special Mustang!!! The whole team is there to help and we all had a lot of fun during the time we were there. Customers for life!! Thank you all!!
I had picked out a vehicle online at Hertz's website (2014 Kia Forte EX) and went in to look it over and potentially purchase it. We called ahead and talked to Joseph Cardella who welcomed us right away when we got onto the lot. It was clear that he was knowledgeable about this specific vehicle and went above and beyond to take care of us and the car we were going to purchase. He and his manager, Fernando Rodriguez, did a wonderful job accommodating our budget needs in a way that reflected the quality customer service I've known Hertz to have for years. I highly recommend considering purchasing your car from these gentlemen.
This was a easy process and Joe explained everything and had paperwork to back his information. I left feeling confident this was a well maintained vehicle and wont give me any problems in the future. I waiting a long time to make this purchase and the prices are unbeatable.
The 2 salesmen I had were really great. My trips to check out and test drive cars were spread out over 3 weeks. No pressure, just patience with showing me and test driving used cars. Jeff and Chris were amazing . I will definitely recommend them to anyone shopping for a car.
Joe was very professional. He paid a lot of attention to my wife and daughter. He answered all of their questions honestly and with respect. I came to Hertz many times Joe always treated me courteously. He never pressured me into buying. I am happy that I met him. The other salespeople that I met were not concerned about my family's needs. My daughter wants to return in 2-3 months and will buy from Joe.
I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
I totally recommend buying from this dealership. There has been many bad experiences buying at the dealership for me, This was the most pleasant experience I have ever had. All the agents here are super friendly, not pushy, very relaxed atmosphere during the buying process. In particular, I was fortunate to have Valentin Abu help with the buying of my Mazda 5 Mini-van. I recommend you talk to Valentin and ask for him. He did an excellent job of answering all of my questions, explained everything thoroughly, sold me the car I actually wanted and was very helpful to make sure it was a very smooth process. And.. I was in and out of there at a very reasonable amount of time. Overall, this dealership was my favorite out of all the places I have purchased the many cars over the years. These guys get 5 stars for every category. Thanks Valentin!
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