Used 2018 Ford Fusion Hybrid for Sale in Memphis, TN

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

I drove over 21000 business miles last year and this car is great. The sync 3 system is fabulous, the ride is smooth and quiet, and getting 44 miles to the gallon is a godsend.

I was on vacation in Independence, MO & my 2016 F150 was due for service. Immediately upon arrival, I was greeted & explained to the service advisor what I needed. I was over 900 miles away from home, but was treated as if I had just purchased my truck from this dealership. I left my truck with them & returned later that afternoon to pick it up. The experience was Great, and if it were feasible to do so, I would certainly continue to have my truck serviced here, & purchase my next one also.

This car meets all of needs for pep, style, and gas mileage. It is real gas saver, and yet has plenty of get up and go. It is is an eye popper!

I HAD LOST ALL HOPE WHEN GM FAILED TO PROTECT ME WHEN MY LEMON WAS INCREDIBLY DANGEROUS, VAN CHEVY BROKE THE CAR EVEN MORE - AND FRAUDULENT ACTIVITY HAPPENEDON MY CREDIT SAME DAY VAN CHEVY FIRST TOOK MY CAR IN - 2 MONTHS I FINALLY GOT IT BACK AND IT WAS INCREDIBLY WORSE THAN THE FIRST TIME I DROPPED IT OFF - ZECK FORD STEPPED UP AND WENT ABOVE AND BEYOND TO HELP ME GET FINANCED, WHILE THE FRAUD IS BEING INVESTIGATED AND DAMAGED MY CREDIT, THEY GAVE ME THE PEACE OF MIND THAT MY SAFTEY IS INCREDIBLY IMPORTANT - WORKED LATER THAN THEY SHOULD HAVE, AND GOT ME A BRAND NEW 2017 FORD FOCUS, GAVE A BETTER DEAL ON TRADE IN THAN EVER IMAGINE, AND MADE SURE TO TRULEY SHOW THE COMPASION AS IF I WERE ONE OF THEIR FAMILY MEMEBERS, NOT PRESSURED, THE MOST FUN ENVIROMENT IMAGINABLE - & BEST OF ALL GOT ME AN INCREDIBLE INTEREST RATE - THEY DIDNT GIVE UP, AND THEIR DEFINILTY NOT DOING IT FOR THE COMMISION - THE TRUE COMPASSION SHOWS EVERY MOMENT YOU SPEND WITH THEM WHEN MAKING A HUGE COMMITMENT TO A NEW CAR, I ADVISE EVERYONE TO GO THERE TRULY THEY DO NOT DISAPOINT AND THEIR PRICES ARE LOWER THAN ANYWHERE ELSE, THE VEHICLES ARE BEYOND TOP NOTCH - SERVICED TO TOP NOTCH - AND I HAVENT STOPPED SMILING!!!!!! NOW I CAN DRIVE SAFELY, ESPECIALLY WHEN VAN CHEVY IN KANSAS CITY MISSOURI - MADE ME THINK EVERY DEALER IS CROOKED AND WHEN I HAD I HAD LOST ALL FAITH - THEY TRULY GAVE ME THE PEACE OF MIND WHEN DRIVING AGAIN, PLUS THEIR STAFF IS TRULY THE BEST EVER IVE ENCOUNTERED, MEANS SOMETHING WHEN YOU BUY THE CAR AND ARE HAVING TO MUCH FUN COVERSING WITH THE STAFF TO LEAVE, & BEST OF ALL THEY DIDNT GIVE UP ON MAKING SURE I WAS BEYOND 12357847382435864867% SATISFIED. IF YOU GO HERE I CAN ENSURE YOU WILL NOT BE DISAPOINTED AND BECOME A LIFE LONG CUSTOMER OR RATHER PART OF THE ZECH FORD FAMILY! I OWE A HUGE THANK YOU TO RYAN BANKS, FRAN WEIS & JEREMIAH BLAND --- YOU GUYS ROOOOCCKKKKK!!!! THANK YOU A MILLION TIMES OVER!!!!!!!!!!!!!!! #ZeckFord's#1FAN!!!!!!! - I COULD GO ON FOREVER ABOUT THIS DEALERSHIP - I NEVER MAKE REVIEWS EXCEPT FOR BAD SERVICE - IM SPREADING THE WORD OF MOUTH AND ON EVERY SINGLE REVIEW SITE - TO ENSURE THEY RECIEVE THE CREDIT THEY DESERVE - & SO THAT FUTURE CUSTOMERS MAKE THIS THEIR FIRST STOP - TRULY I RATE THIS PLACE AND THEIR INCREDIBLE STAFF 5894562544874245348678 STARS!!!!!!

Great car for everything you get! My only concerns so far is trunk space and winter driving(which might be the tires)! I’m averaging around 36.5 mpg.

This dealership strives to hire great people. When in the service department ask for Derek Medcalf, he will help with what your car needs and bring a smile to your face.

I am a little disappointed that my super conservative driving for highway goes below 40 mpg, but I was expecting that. They completely lie about mpg ranges, but it does get way above 40 if enough city traffic and steady movement. I’ve only owned it a week but it’s super smooth and I adore the fact I get 2.5 times the mpg of my truck I previously owned.

Had the hybrid about 4 weeks now. Great mileage...44 to 48 MPG so far. Great stereo, good phone integration so far. But man, this is not a fun car to drive. It's low on pickup and it is constantly changing between gas, electric and both. If you don't have the radio on, you hear all the sounds of the gas motor, electric motor, and electric accessory motors. But it's a good car, just not fun.

I would highly recommend this vehicle to anyone looking to join the hybrid revolution without sacrificing performance and quality. For those already driving high efficiency hybrid vehicles, the Ford Fusion Titanium model is sure to impress.

This is a great sll around vehicle, there is plenty of space for 5 passengers, has great fuel economy and I got it for a great deal.

EVERYONE WAS HELPFUL AND PLEASANT , BATHROOMS AND WAITING SECTION WAS VERY CLEAN

Great MPG (43), around town and short trips on highway, love the styling inside and out. love performance and comfort . loved the color( Dark Blue)

My overall experience was quite well actually, the person I worked with was very kind and hands-on about the date/time I could come in and look at the car and the payment process and which would work best for me and which one wouldn't and if it would be easier to pay in all cash or do a monthly car payment. I was also a little confused over which model of the car was better to go with since one was a newer model but I liked the color on the other 1 better, so I went with the newer model because he/she explained the newer model held a little more gas per mile and had the updated back up camera and g-ps unlike the other model of the car, I could always go to an auto-repair place and get a good paint job in the color I like.

Meets most of my needs, although I was spoiled by my 2011 Fusion Hybrid SE's auto-alerts and other advanced features. However, I had such a great deal on this car offered to me by Bill Currie Ford, and liked my test drive and the sleeker look of the 2018, I decided to take it.

I wanted a car that has a smooth ride, good gas mileage, plenty of room inside the vehicle, & has a good safety rating. The 2018 Ford Fusion Hybrid seemed to fit the bill. It has plenty of USB ports and all the bells & whistles that I wanted. You do sacrifice some trunk space because it is a hybrid, but I thought it was a good trade-off for the gas mileage. When you drive in the "eco" setting the car is a bit sluggish when taking off from a stop. I won't drive in rush hour traffic in the "eco" setting as it makes other drivers angry. If you are driving without the "eco" setting the car has plenty of acceleration, so no need to worry about that.

My son-in-law was helping me make a deal for a new leased car, as my car was due in by October. It was a Nissan Rogue and I loved that car. Brad Klostzly was the salesperson that worked with us. His personality is very positive, always has a smile and doesn't try to rush you. I told my son-in-law to take over, my only specification was that I be able to get in and out of it with ease. He worked with Brad and they surprised me right before my birthday (a month early). He got me to the showroom on the pretense that he had a couple of cars he wanted me to see. When I walked in there was a BIG Happy Birthday sign on the window, my daughter was there and Brad had all available staff singing Happy Birthday to me. It was such a special surprise, a Brilliant Silver 2016 Nissan Rogue. I am over excited, a few changes but not too many for someone my age. Your service department, which is also special, introduced me to Brad at a service call, he gave me Brad's card and brought him over to meet me. I gave the card to my son-in-law and the rest is "pleasant history". I would recommend Brad Kloetzly to anyone who is looking for a Nissan. He was great.

This car is awesome! I went from driving a Wrangler (horrible on gas, horrible on comfort) and got this fusion and I loveeeee it!! Gas mileage is amazing, interior is amazing, love love it!!

i love growing leaves on my dash. and the nav system is super easy to use. love it and plan to keep it for a long time

The entire experience with this dealership from start to finish was pleasant, efficient, and fair. Although we worked most closely with Sajjad, the entire staff was friendly and welcoming. Sajjad (as well as 2 other staff members) went above and beyond to stay late and complete the purchase. Having done our research, with several other dealerships over the past month or so, we know we received a great price upfront that didn't require haggling. The 30 day warranty was an unexpected bonus and not something we had seen for most used cars. The dealership itself is clean and aesthetically pleasing, with most cars available to view indoors. Would highly recommend purchasing a car with Sajjad and his team at this location.

As a previous Prius owner, I missed the savings at the pump when I trade it in. The features, comfort and quality on the Fusion Titanium, made the difference. While driving it, may not be as fun as regular gas cars, the comfortable seats, the Android auto system, and even the design, makes up for that. I'm getting 43 mpg mix driving so far, which is up to par with the 10 Prius I owned before. Tried the new Hyundai Iconiq, and sonatas, and Prius, and somehow they felt short on expectations. The Fusion in the other hand, even being pre-owned and not new, it felt much better car.

Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!

I have just owned this vehicle for 2 weeks but I can already tell it is great. The mileage is averaging 43 MPG. I love the smooth ride and is very quit. The Sync system is also very user friendly.

Mark Stancil had a positive and up beat attitude through out the duration of my visit. Mark appeared to be honest and genuinely concerned with my criteria for purchasing a vehicle. Mark made certain I was comfortable and even provided juice. This kind of customer service is priceless and goes a long way toward my decision to purchase from this dealership. Overall, excellent customer service!

You can get upwards of 50 mpg depend on driving habits which is above the manufacturers listed values of 41/43. The seating is also incredibly comfortable and feels command-center-like with the huge viewing angles of the windshield.

Had a very complicated and frustrating issue with sound system on my 2016 f150, James at autonation stayed the course with me and was extremely professional and understanding.

Great Hybrid. My mpg 15% higher than manufacturer's published rate. Very stylish. This is my first hybrid and as in most EV cars, you do not achieve quick acceleration. But the push button quiet (especially in EV mode) running machine make me want to get a pet dog Elroy.

I feel comfortable when I drive Ford Fusion Hybrid more to save gas and it’s nice to drive for more than 15 hours a day.

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

Purchased this hybird Was very impressed with the way it drove and the fuel mileage is out of this world! Great car and actually has alot of room in it.Would highly recommend this vechicle especially if your needing one for fuel mileage.

Came looking for the car we wanted and left with it. Chris was a big help and I would recommend my friends and family to not only Chris but dealer as well. Awesome deal

I love it!!!! We love the new ford fusions the are so pretty I’ve always been a fan of ford ..................... thanks to everyone at Ford