Used 2018 Ford Fusion Hybrid for Sale in Phoenix, AZ

Amazing service! I have bought many cars in my time however I will continue to be a repeat customer with Chapman Chevy! I just finished my 3rd car purchase with them in the last 2 years. I bought a Malibu in 2014 and 2 cars this month (1 new Malibu and a used car for my son). I HIGHLY recommend requesting Danny Ortiz! This last purchase I had some things I needed to have done with my car. Not only was the purchase super quick and easy, Danny was there every step of the way for the next 3 weeks to make sure I was 100% satisfied. He went above and beyond what he needed to do. I have had so many sales reps in the past that lie and do not care. When the sale is done they are done. You will NOT get this service at Chapman. They will continue to help you plus the service department is top notch as well! If you are in the time of considering a purchase on a new or used vehicle I would give them a call and ask for Danny Ortiz (at least to feel him out). I just want you to have an amazing experience like I did! There is nothing in this for me and I don???t often write reviews like this however I know this can be a stressful time, especially if you do not have experienced people that care! I just want everyone to have a smooth easy experience like I did. Not to mention all the money I saved and the extremely low interest rate! Best of luck, Rebekkah

Had the hybrid about 4 weeks now. Great mileage...44 to 48 MPG so far. Great stereo, good phone integration so far. But man, this is not a fun car to drive. It's low on pickup and it is constantly changing between gas, electric and both. If you don't have the radio on, you hear all the sounds of the gas motor, electric motor, and electric accessory motors. But it's a good car, just not fun.

I paid off the car free and clear but I can't seem to get a free and clear title. I have been waiting over a month for it. When I did get it, it was not notarized or signed and it still had a lean on it. I am very disappointed. It was like he just pulled it out of a drawer and mailed it just to pacify. This is the owner! no less, first he was at an auction, then out for 2 weeks, then he was at the hospital, and now he is going to be gone for a week So I took the title back to Wheels in Motion and still waiting. I don't know what to think at this point. I trust the Tim to do the right thing, but to do business with him again at this point is questionable. Maybe it is just me, so I would recommend this dealer to a friend, because I love the people who work there, but be on the part of caution. I don't think he expected me to pay off the car, I really think he thought I was going to trade it in. I never paid off a car before so maybe this is what is supposed to happen. So I am stumped as to how to get a free and clear title. The title is still not right. It was signed or notarized or signed nothing. I may be wrong but I thought it was up to the company to remove all liens and sign off on it. At least that was what I was told so now I don't know what the truth is. I was told I couldn't take the lien off the company has to do that. So at this point I am confused. I just want a free and clear title from the DMV which shows a lien still in place after a month. So it seems nothing got done in 30 days. So my questions are: Who is supposed to remove the lien? How long does it normally take to get a free and clear title from a dealership? Now that I paid off the car why can't I get a proper free and clear title from Tim Zarbock? Why would he send me a non-notarized title with a lien still on it and call it good? I don't understand. What am I missing? Then be gone for a week? Why are his employees making excuses for him? Why do my emails and phone calls go unanswered? When I called they said he was at an auction, then he was gone 2 weeks, then he was at the hospital, and last week or he will be out of the office for a week. It seems to me a runaround just to get a free and clear title. Then when I finally did get it was not notarized, or signed and still had the lien on it. So I gave it back. This is what I have been dealing with for the past month. Why? Is it supposed to be this hard to get a free and clear title? What is wrong with this picture? Does this make since to anybody?

Great Hybrid. My mpg 15% higher than manufacturer's published rate. Very stylish. This is my first hybrid and as in most EV cars, you do not achieve quick acceleration. But the push button quiet (especially in EV mode) running machine make me want to get a pet dog Elroy.

Thank you so much...bell honda and a special thanks to my service rep, George H..what a great experience..i service all my hondas there, and i am very pleased with your service. Even though i service my hondas there i also own a 2014 toyota rav 4. About a few months ago i had some very stong moldy odor coming from my a/c vents, so i bought the car to my nearest toyota dealer and had them fix it because its still under warranty. Toyota refused to fix the problem saying that waranty did not cover smells from a/c vents ..there service rep told me that i should just spray some sort of air freshner in my a/c vents ..that will fix it. So i tries it nothing worked and again toyota refuse to fix it saying theres nothing they can do about it. So i bought the car to bell honda (yes my toyota).and had my service guy George H look at it. he told me,he knows what it is and that he has the special tool needed to perform the service...he charged me a very reasonable price...and performed the service and got rid of the smell. I was so happy and pleased with George H..he was awesome .thanks for nothing toyota...and thank you bell honda...especialy thank you George H...

I have just owned this vehicle for 2 weeks but I can already tell it is great. The mileage is averaging 43 MPG. I love the smooth ride and is very quit. The Sync system is also very user friendly.

I bought my Ford C-Max Energy from Earnhardt Ford in early 2014. After rejecting a zillion of useless add-ons and extra warranties, the seller got me to buy a D-Fence GPS system for over $200. I thought it might be a good idea because I often forget where I park my car. But I was not told that this service required a subscription after the initial free months. Worse, I was not told that the installation required disabling the DLC connector used for emission testing. For the above reason my car did not pass the emission test this month. I went to Chapman Ford and explained to me what had happened. Not onlyt that, but they fixed the issue at no charge (and in less than 30 minutes!) even though my warranty had already expired. Bottom line: if the car sales division is as good and honest as the service division, your next Ford should be from Chapman.

As a previous Prius owner, I missed the savings at the pump when I trade it in. The features, comfort and quality on the Fusion Titanium, made the difference. While driving it, may not be as fun as regular gas cars, the comfortable seats, the Android auto system, and even the design, makes up for that. I'm getting 43 mpg mix driving so far, which is up to par with the 10 Prius I owned before. Tried the new Hyundai Iconiq, and sonatas, and Prius, and somehow they felt short on expectations. The Fusion in the other hand, even being pre-owned and not new, it felt much better car.

Was visiting Phoenix when I had a critical requirement to replace part of my gas tank so I could get back to San Diego. Stopped in mid-day to assess the situation, and was told the parts would be shipped in the next morning. Arrived at 7:00, and was told it'd take 2 hours. About an hour and 40 minutes later, all fixed. Great service. Oscar was warm, kind, professional, and extremely competent. Was very happy I took it to Showcase Honda, and will be back if/when I need service while visiting Phoenix.

Went from a 2010 Fusion to a 2018 Fusion Hybrid. What a difference in the quality, fit and finish. The new Fusion is a joy to drive

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This is a great sll around vehicle, there is plenty of space for 5 passengers, has great fuel economy and I got it for a great deal.

CarMax is much smoother than any other car buying experience you will ever find. Their salesman Matthew Johnson is a great guy. He was very patient and helped me find the perfect car after I spent months researching. He really knew what he was doing and gave me a wonderful experience. I would recommend CarMax to anyone!

i love growing leaves on my dash. and the nav system is super easy to use. love it and plan to keep it for a long time

Great car for everything you get! My only concerns so far is trunk space and winter driving(which might be the tires)! I’m averaging around 36.5 mpg.

My service advisor was very respectful and knew my concerns and handled them very well and in a timely manner Thanks Jesus C

Purchased this hybird Was very impressed with the way it drove and the fuel mileage is out of this world! Great car and actually has alot of room in it.Would highly recommend this vechicle especially if your needing one for fuel mileage.

I love it!!!! We love the new ford fusions the are so pretty I’ve always been a fan of ford ..................... thanks to everyone at Ford

I would highly recommend this vehicle to anyone looking to join the hybrid revolution without sacrificing performance and quality. For those already driving high efficiency hybrid vehicles, the Ford Fusion Titanium model is sure to impress.

I feel comfortable when I drive Ford Fusion Hybrid more to save gas and it’s nice to drive for more than 15 hours a day.

You can get upwards of 50 mpg depend on driving habits which is above the manufacturers listed values of 41/43. The seating is also incredibly comfortable and feels command-center-like with the huge viewing angles of the windshield.

Best car buying experience I have ever had. FERNANDO was amazing! He was very helpful and wasn't the pushy salesman. He was very patient as I am not the easiest person to please when buying a vehicle. But after viewing 6 cars and 4 test drives later, I finally came to an ultimate decision that he made me feel comfortable about. Not to mention their financing team worked their magic and got me a really sweet deal on payments and a pretty low interest considering my credit score. Ashley, in finance, was super helpful as well and gave me a few pointers on how to pay off the vehicle quicker and to make the interest lower in the future. I felt a good vibe with all the staff and didn't get that shady just put you in any car that would benefit them scenario. Fernando made the process as smooth as possible and even gave me a fair offer on my trade in which was a MAJOR clunker on the outside. I highly recommend this place and if you go to ask for FERNANDO. He is the best! Thanks guys loving my new car!

I drove over 21000 business miles last year and this car is great. The sync 3 system is fabulous, the ride is smooth and quiet, and getting 44 miles to the gallon is a godsend.

Rick Theibaud, my Chevrolet service representative at Van Chevrolet Buick GMC has provided me with exemplary 5-STAR customer service in handling repairs of my Chevrolet 2018 Equinox AWD. From my first phone call to Rick Theibaud setting up a service appointment for a warranty covered issue, and with every interaction since, Rick has provided top-notch service. Knowledgeable, polite, patient with all the questions I asked, and responsive with follow-up calls and information, he always kept me informed so I didnt have to call him to find out what was going on.Rick set me up with a comparable loaner car to use as the part needed came from out of state. When the repair work was completed, Rick had my car washed, vacuum, and because it had to be driven some distance to ensure the repair was spot on, refueled and ready to go when I arrived. Since, Ive had my oil changed, tires rotated, and engine checked with Rick. And again, I received the best service a car dealership has ever delivered. As a female executive who has bought and leased her own cars for over 25 years, good service has not always been the case. Thank you Rick Theibaud and to the rest of the team - Steve, Blake, and Noah for all your dedication in making this a great car repair experience. As long as I live in Scottsdale, Arizona and own this car, you are my go to team! I highly recommend Van Chevrolet Buick GMC and especially the service team of Rick Theibaud, Steve, Blake, and Noah! Thank you!

Great MPG (43), around town and short trips on highway, love the styling inside and out. love performance and comfort . loved the color( Dark Blue)

This is our 8th Toyota (starting with a 1985 4Runner and a 1987 Celica convertible) purchased from Rick Zamora and Larry Miller Toyota. A commendation in and of itself. We still own 2. A 2001 Highlander (140,000 miles and living with our daughter in California) and a 1994 Land Cruiser (245,000 miles). We needed a tow vehicle for our recently purchased vintage Airstream. We spent an afternoon with Rick test driving. From a basic Tundra to a new Land Cruiser. With Rick's easygoing and expert guidance we decided on the 1794 Tundra. And why not? What a vehicle! A pleasure to drive, needed towing power, plenty of cargo room and an amazing amount of luxury comforts. As always, thank you Rick for your pleasant and patient guidance.

This car meets all of needs for pep, style, and gas mileage. It is real gas saver, and yet has plenty of get up and go. It is is an eye popper!

My wife and I have had not so good car buying experiences in Phx., Az. over the past 25 years. We moved to San Tan Valley a year ago. Love it. So, time to look for a car. My younger son called and was greeted by John Dye. I could write a book of praise about how FANTASTIC this car buying experience was. John was friendly, knowledgeable, and a GREAT person. Made us feel like part of the Ford family again (my parents always drove fords since the 1930's). We were in and out in two hours. WOW!!!! I would recommend John Dye to the world if I could. We did send our 23 year old son to John 3 days later. He too, bought a new car. Thanks John for a FANTASTIC experience. We will tell all we know who are looking for a GREAT dealership with the number one salesman---John Dye!

This car is awesome! I went from driving a Wrangler (horrible on gas, horrible on comfort) and got this fusion and I loveeeee it!! Gas mileage is amazing, interior is amazing, love love it!!

I do lot of homework before buying a car... visited multiple dealers and finally decided to go with SS Lexus as the entire process was so transparent and they put customers satisfaction in front of everything... irrespective of whether I would have bought the car or no...it doesn't matter ... they give you utmost attention

I wanted a car that has a smooth ride, good gas mileage, plenty of room inside the vehicle, & has a good safety rating. The 2018 Ford Fusion Hybrid seemed to fit the bill. It has plenty of USB ports and all the bells & whistles that I wanted. You do sacrifice some trunk space because it is a hybrid, but I thought it was a good trade-off for the gas mileage. When you drive in the "eco" setting the car is a bit sluggish when taking off from a stop. I won't drive in rush hour traffic in the "eco" setting as it makes other drivers angry. If you are driving without the "eco" setting the car has plenty of acceleration, so no need to worry about that.

Junior solo Rio and Lona Humzer, we're so helpful I'm 80 so this understanding made my day very good employees, I'll be back Jim Bushman

Car meets all needs for small family. Would make a great graduation gift. My kids love it . Great on gas Comfortable beyond expectations. Everyone should have one !!!

Rick Theibaud, my Chevrolet service representative at Van Chevrolet Buick GMC has provided me with exemplary 5-STAR customer service in handling repairs of my Chevrolet 2018 Equinox AWD. From my first phone call to Rick Theibaud setting up a service appointment for a warranty covered issue, and with every interaction since, Rick has provided top-notch service. Knowledgeable, polite, patient with all the questions I asked, and responsive with follow-up calls and information, he always kept me informed so I didnt have to call him to find out what was going on.Rick set me up with a comparable loaner car to use as the part needed came from out of state. When the repair work was completed, Rick had my car washed, vacuum, and because it had to be driven some distance to ensure the repair was spot on, refueled and ready to go when I arrived. Since, Ive had my oil changed, tires rotated, and engine checked with Rick. And again, I received the best service a car dealership has ever delivered. As a female executive who has bought and leased her own cars for over 25 years, good service has not always been the case. Thank you Rick Theibaud and to the rest of the team - Steve, Blake, and Noah for all your dedication in making this a great car repair experience. As long as I live in Scottsdale, Arizona and own this car, you are my go to team! I highly recommend Van Chevrolet Buick GMC and especially the service team of Rick Theibaud, Steve, Blake, and Noah! Thank you!

Great car to drive and very reliable and economic. Great inside space and design. I would recommend this vehicle for who need a beautiful sedan.