November 6, 2018
Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.