competent, friendly, and accommodating. my truck will always only go to Shottenkirk chevy in Quincy. repairs were done quickly and they returned the truck to me at work. they are the best.
I was on the verge of traveling 4 hours to purchase a new truck because local dealer pricing wasn't competitive to my out of town price. I decided to give two local dealers one last chance to step up. Fortunately, Marshall Ford was one of them. I wasn't feeling positive that a deal was going to happen. My sales person, Dorina , insisted I stop in because her sales manager really works with people. Thanks to Dorina for insisting I stop in because Jimmy Marshall was awesome! He was present when I arrived and greeted me. He was there with me when I looked at the truck I ultimately purchased. It was refreshing to have a sales manager that wasn't the mysterious wizard of oz behind the curtain. Thanks to Dorina again for pushing me to stop in and a huge thank you to Jimmy Marshall for making me a very happy owner of a 2017 F-150.
I just want to say thank you to Mark in the tire depertment. We were having trouble in the snow with the tires we had on our 15 Taurus. We had asked Mark what tires he would recommend and he came to us with the perelli ones that would fitake our car. I wasn't sure because I had some difficulty with perelli before. We went with his suggestion and we are glad. The road noise went away and the tires do great in the snow. We just happened to get a bunch right after we got the new tires. So it was a good test. So thank you Mark for knowing your stuff.
Customer for life! I've always knew the people at Cornerstone were fine trustworthy Christian people but my recent experience with them only cemented that view of them even more. Over Christmas of 2015, our 2008 GMC Acadia had a transmission issue while we were traveling throughout the Midwest. We limped our vehicle to a GM dealer only becasue we thought it would be covered by the GM warranty - Boy were we wrong! After three days at this competitor, they told us the problem was not warranty related and that the bill would be $2,500! needless to say I was beside myself and I took my Acadia over to Cornerstone that quoted me $1,900. After a week in the shop at Cornerstone, I got the shocking phone call from John telling us that it was, in fact, a warranty issue and they had their GM people take care of the problem - NO CHARGE!!!!!!!! These fine Christian people at cornerstone went the beyond the extra mile to ensure that we were treated as if we were one of the family. I will never not go to anyone else for my auto repair. Let's just say that there are such things as Christmas Miracles!!!!! Cornerstone is the greatest!!!!!
My truck broke down in Ft. Wayne. AAA wrecker delivered me to Preferred Auto.
Everyone there was very pleasant in my bad situation. I was very pleased with the service and repairs. Thank you all for helping me.
This is my family's 4th new vehicle purchase from Mike Castrucci Ford/Jeff Cheser. He goes above and beyond to make us satisfied, researching what our needs are and finding the answers to all our many questions. Jeff is always honest and upfront about our purchase, and we trust him completely! Our Finance Man, Jeff Brown, was wonderful as well! Thanks Jeff Cheser for another wonderful Ford vehicle and buying experience! We"ll be back!! God Bless!
I bought 4 cars in last 6 months b/c of Ryan Smith!
by Maurer Family from DealerRater.com
November 5, 2018
4.8 (566 reviews)
When you walk into Mike Castrucci in Alexandria, you are immediately met with professional courteous employees. They asked great questions to find out MY needs, not try to tell me what THEY thought were my needs! I came to look for a new SUV, I left with 3 new vehicles. (A 4th five months later) I felt 100% comfortable working with salesman Ryan Smith. He was calm, in control, knowledgeable , educated, and took interest in my family! We looked at many vehicles and his patience was so apprreciated., You can see why Ryan and the entire staff was so professional, as the GM, Bryan Smith was as polished a GM I have ever met. It was not about just a sale, it was about getting the right vehicle for the family. All the employees wanted to actually get to know us! I highly recommend this tremendous dealership if you are looking for a new Ford or Lincoln!
I had my F-150 in for 30K mile oil change and maintenance. My customer service rep, Dean, was very courteous and willing to accommodate my request to pick up my truck at a certain time. He kept me advised of some maintenance issues but never pushed me to include any additional services I decided weren't necessary. Overall a very pleasant experience.
I recently purchased a 2015 Chevrolet from Dunn Brothers Premium Auto. The quality of the vehicle is unsurpassed. The pricing and the trade-in allowance exceeded my expectations. Everyone was very friendly, helpful and professional. For anyone looking for a vehicle, give these guys a look. You won't be disappointed.
Purchased a used 2015 Ford F150 2WD from Crazy Cheap Cars. After I found the truck on their well-designed website, I visited their lot and was greeted by Stephen Thweatt (great saleman BTW) who made me feel comfortable and confident from the test drive to the purchase and on thru delivery. They asked the kind of questions that someone would ask as if they were trying to make sure I was buying the right vehicle, which I found amazing. They openly discussed their business model which was not something you get at every dealership - gained my trust. Everybody there had a consistent customer focus and will tell you what they can and can't do - fair enough. Their pricing is very fair and was below NADA/KBB values. When I asked they explained everything that went into their lower price, pointing out things like slightly worn tires, scratches, etc.) so you know exactly what you're getting. I've never seen that before and appreciated the honestly. Also gave me fair value for my trade in. At delivery, everyone went out of their way to make sure we were satisfied and the mechanics went over the truck to make sure everything was right. I am a satisfied customer and will be buying again from Crazy Cheap Cars - THANKS GUYS!!!
I had a really good experience at Koons Outlet. Mr.Jim and Mr. Rick are extremely knowledgeable and easy to talk, they did they best and helped me to choose the car. Special thanks to the finance manager Mr. Rick, he helped me with financing and choosing excellent warranty plan.I really appreciate it.
I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike .
Can't wait to go back and buy a car there. Thanks guys!
Steve Rodger's -> It's no wonder this guy has the same name as Captain America, he is the best. We went to Galpin not knowing exactly what we wanted to purchase, but knew we needed a new vehicle... he showed us the awesome Lincoln's, Mazda's and then took us over to Ford... He spent a long time walking us through every question we had and took us around showing us the vehicles we were interested in. After such great customer service we walked away with our dream Truck! F150 STX 4x4 white Truck and it was all due to the awesome experience and attention Mr. Captain America aka Steve Rodgers gave us. He is the man. Would recommend seeing him any day. Thank you Steve and thank you Galpin!
Don Rohde is wonderful! Just bought my 7th vehicle from him.
by Melinda Jane Brown from DealerRater.com
November 5, 2018
4.8 (1674 reviews)
I went to Galpin Ford and Don Rohde. This will be the 7th vehicle I bought through him since 1989 (five sedans and two trucks). Back in September, I had first ordered a Fusion but it never materialized. But I really wanted a Taurus. I'm retired now and I really wanted a top-of-the-line car. Even though I go back and forth to L.A. several times a month (around 200 miles each way), I didn't really care about the MPG; I just wanted a higher-end car. When it was apparent that the factory was not going to get a Fusion to me (I am replacing a 2005 Five Hundred with 235,000 miles, also sold to me by Don), Don went looking for the Taurus I wanted (white exterior with tan leather interior). He was able to find one and I drove it off Galpin's lot on Nov. 25.
This was my second time coming to a vehicle from Galpin having come back because I was very satisfied with my first purchase experience? I was actually looking for a used vehicle to replace a car that had been totaled and hoping to get a good deal with low monthly payments on one of the used cars in the lot. With a little bit of research Don found a 2017 Ford Fusion just coming out of the service department rental fleet, for which they were able to offer a good three year lease program that included a $3,500 rebate and a college student discount! I walked away with more than I could've asked for and that put a big smile on my face!
I just purchased my 3rd car from Chapman Ford, and the 2nd from Bob Kozub. I couldn't be happier with the way Bob handles selling cars! He is never pushy or overbearing and truly wants to make sure you are happy with the vehicle you select. He goes above and beyond the typical car salesman approach and I appreciate all his help!! Having said that, I had a problem with my latest vehicle about a week after I purchased it and the customer service team were nothing short of extraordinary! They not only fixed the problem, they got me a rental for the time it was in the shop. I can't say enough good things about my experience and I would encourage anyone looking for a new or used vehicle to shop at Chapman and ask for Bob!!! Thank you so much for being an upstanding dealership!!
Took my 2012 F150 in for servicing prior to making an extended road trip. Everything was checked and the service took less time than originally quoted. They even installed new wiper blades which I had to use on the trip.
Thank you Marysville Ford for the great service.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.