Ford Fusion Hybrid for Sale in Detroit, MI

The showroom is very nice. They take you around and show you where everything is in case you need service. Also, answer any questions you have. They made me feel very special.

Ended up not buying the car, but only because my son didn't like the color. Pleased with seller that let us go test drive on highway and offered us to have car inspected at our mechanic. I will be coming back here in the future for sure.

My experience was beyond my expectations with Mr. Nick!! Customer satisfaction is his number one priority. True Excellence at its Best!! Thank You, GOD BLESS YOU!!!

I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!

Mike Wiebelhaus helped me when I turned in my lease and helped me get into another lease and the vehicle I wanted and the payments. What I like about Mike and Dorian Ford everyone has the supreme talent of listening and understanding what the customer wants. They are very courteous, professional and go out of their way to make sure you are 100% satisfied, weather you’re a first time customer or a long time customer. What else I like about Dorian Ford is Mike and Carolyn (owners) will greet you and make sure the service is 100% and will help you them self’s. I have checked out other dealerships and I go back to Dorian Ford because other dealers cannot compete. Team Dorian keeps up the awesome job. You are my dealer for life.

The salesman was very knowledgeable and helpful in his technique in selling me a vehicle. He was neither pushy nor overbearing and was truly interested in finding out what my needs were.

The whole process from start to finish was stress free. Richard was a pleasure to deal with. The car was ready when promised and he did an outstanding job explaining and showing the new features of our new Edge.

The best dealer experience I have had ever! Test drove an F150 on a Saturday and had one of my own Friday evening, could not be happier!

Not only did we buy our Forester here, but we found the best mechanic in Michigan. Kirk Walsh if phenominal....knows his way around ANYTHING Subaru!!!! He deserves more money and more vacation time and maybe even his own assistant to do the scut work.

My purchasing experience was great. The dealership is well maintained and the entire staff very accommodating. My salesperson is the best and made sure I had the vehicle that fit my needs exactly.

Mike and Steve are great! Explained services and made it easy take care of vehicle. I won't go anywhere else.

HAD OIL CHANGE AND TIRE REPAIRED. IT WAS QUICK AND EASY. FELCIA WAS ABSOLUTELY AWESOME!!!!

Was great. Helpful. Emailed me and tried contacting me quickly . did not find a car but good service and I would contact them again

I had a wonderful salesman, Chris Jones. He understood that I drive the 150 miles to get to this dealership; so I needed everything ready to go. The process was very quick and hassle free. I would recommend him and this dealership to anyone looking to buy or lease a vehicle. Tell him what you want and he will find it. I'm very pleased with my truck.

Victory motors in chesterfield has been a great place to work with for the second time. Great place, great low mileage cars, great prices. Love it here.

Great experience, no pressure sales Mike was a great to deal with. Fair price, and have recommended to friends. Overall positive and will return again.

Process was easy and staff was professional. Would return to buy another used car.

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

Wonderful experience with Macomb Automotive. As I researched and search for a vehicle online, I was very impressed with the quality, selection, price and service.

We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!