New and Used 2020 Ford Mustang for Sale

Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!

I was looking to trade in my older Ford, For a Newer Ford, The salesman was Great ! Big Place ! Lots of Vehicles ( Ford's) I bought a new 2017 Focus, what a nice car ! the transaction, ( trade in ) was fast...great service.... The salesman, made it easy to buy... &.... explained Everything, in good detail ! Thumbs Up !!!

Kevin Acevedo did it again at Koons Sterling Ford. About two months ago I purchased a 2017 Raptor from Kevin. My experience was so great I went back to Kevin to purchase a Van for Our Business Manor Works Painting. Manor Works has purchased over the years no less than 11 vehicles and salesmen like Kevin Acevedo are the reason we keep going back. Thank you Kevin! When we need another Van we will definitely be going back to Kevin Acevedo at Koons Sterling Ford.

I get my maintenance done at this dealership and it’s always quick & painless

I brought my truck in to replace the battery and change the oil. The service advisers, Freddy and Joey, were polite, professional and the service was prompt. They made sure to look over the rest of the vehicle and let me know about other things that would need attention in the future but were not pressing at the moment. I felt informed but not pressured and will definitely be bringing my truck back here for future service requirements.

The morning sun coming through the showroom and into the customer waiting room is really uplifting. The place has such a nice atmosphere. My appointment times have been kept on my visits there and the service has been very good.

Dealer called me on several occasions. Although I did change my mind on a car purchase, they did provide the information I was looking for in a timely manner.

I would like to thank Koons Sterling Ford for a great overall car buying experience. The person that really made this what it was is Alex Assefa. I had been searching my local dealerships for a Focus RS, but none were available. I happen to hop on AutoTrader and found one at the Koons Sterling Ford dealership. I chatted with Alex, naturally checked them out on Google - 422 Google Reviews with an average rating of 4.6 out of 5! - and immediately liked his style and gave him a call. Alex is a non hi-pressure salesman for one. He's extremely polite, straight forward, calm and professional. Throughout the car buying service I was surprised by his thoughtfulness and level of - very helpful - communication. As an example: The Focus RS that I was purchasing came with the optional winter tire/wheel package. Alex was on top of his game. Among constant communication (actually over the phone and not just texting), Alex called me to notify that the wheels and tires are all fine. But that they are packaged individually and currently on a pallet. Alex wanted to let me know planning wise, but above this, when I told him I did not readily have a way to transport all of them at once, he took his time to gather options and present those options to me. I'm not saying this will always happen, but I decided to have the wheels shipped as this was Christmas Eve and I was on my way to visit family. I was not wanting to travel back and forth since I was not going to rent a truck or anything - again, non of this has to deal with them. When you buy a car, you need to be aware of what that entails. For this car, it included additional wheels and tires. However, instead of shipping them regularly, Alex arranged to have one of their own drivers personally deliver them to me about 1.5hrs away. While I had been more than happy to pay for shipping, I was not expecting hand delivered service from the dealership. I had paid to have the wheels and tires mounted and balanced. Therefore they were not in boxes. Alex noted to me that he much proffered to have them delivered this way so that the wheels would arrive in good condition no matter what. Needless to say, Alex was still on top of his game after the sale. I was out of town, he called to give me a heads up and notify me that the driver would be delivering the wheels the next day. Alex then coordinated communication between myself and the driver initially until the driver was on his way and called me directly. Very polite and all was taken care of. The reason I want to note this story and Alex specifically, is the kind of forethought, his overall attitude, and his customer service (both at the dealership and on the phone) are just not something you see these days. I've worked in high end customer service - and I am leaving out all the little things he did or specifically didn't do to make sure I was good with everything that was happening. My girlfriend came with me and it was by far the complete opposite buying experience than what I expected. Alex deserves 100% of the credit for this.

I always call Leonia Durant at Ted Brett Ford Lincoln of Chantilly, VA - as a retired US Marine, she is no nonsense, loyal, and knows how to work towards a win-win situation every time. She has always taken great care of me, and I truly appreciate how she and Ted Britt Ford get me in and out with a focus on optimizing the experience. This is my fifth purchase from Ms. Durant, and I am excited to have received the LeoniaDurant4Life designation! Go see Leonia at Ted Britt Ford in Chantilly Auto Park, she knows Fords, Lincolns, and how to make you a happy Ted Britt customer! Thanks Leonia, keep up the great work!

The sales associate was excellent. The Escape is a very good vehicle. My only negative is with the navigation system. When I compare it to my $140, four year old Tom-Tom, its graphic background in blue is poor. The difficult understandable voice is something from the 1990's. Finally I am told that I need to pay for map updates. Where as my Tom-Tom's map is upgraded for free twice a year and for a small fee, it warns me when encountering a Traffic Camera. Finally the default voice is understandable and I was able to purchase John Cleaves voice, "Bear Right, Beaver Left", and remember to "Carry your own luggage".

If your looking for a commercial truck, ask for Mindy. She knows the F-150's, F-250's and F-350's very well. She was responsive and professional. I will most likely buy my next business truck from them in the future. The had a great price and had everything ready for me when I got there the whole purchase process was very fast, no tricks or changes like some other dealerships I've been to.

What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...

My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.

I always have a great experience when I visit Ted Britt Ford. William Berry is my service advisor/representative who has been a major joy and is helpful and attentive to my needs. When I walk in the door, he always remembers me and without looking at his computer or my service history, he always remembers what my previous issue or service was. I find this extraordinary and is the epitome of what customer service should look like. I have always been provided with a rental car when I needed service, which is essential when one has a family and a job to go to. I love how the facility is always clean including the bathrooms and there is always coffee, tea, or hot chocolate ready. I appreciate feeling like a valued customer when I come to Ted Britt Ford in Fairfax. I am on the market for a new vehicle soon, and William always encourages me to consider Ted Britt for my trade in. I will do so when the time comes based on my experience as a valued customer and the high quality of service provided each time I have been serviced.

My wife and I have been dealing with Mitch Sulkess for at least 20 years. We have bought 10 cars from him. he is excellent at explaining why the new car is worth the expenditure. he is adept at explaining the new electronics.

Usual quick and very satisfactory service. I waited for my car to be serviced and everything went well.

Excellent and efficient service was done as estimated by the Service Tech including time of service.

Wonderful experience. Very nice and friendly associates. Proffisional service!

I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!

When I lived in Virginia, I always took my F-150 for service and maintenance at Cowles. They always did a great job. The facility was nice and clean and they have a nice coffee maker.