Used 2021 Ford Mustang Mach-E for sale near Buena Park, CA

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

This has been the best vehicle I've ever owned and the best Mustang I've ever owned. We will have put 15,000 miles on it soon and I am looking to buy a second one.

Great service from Salam and Kai thank you for getting our car here on time

My Mach E is twice as quiet as my Model 3 was and much smoother. The road noise is quieted by a stiff composite felt used for the wheel wells. It is roomer and larger than a Tesla for less price. I love the controls and screens so much more than the Tesla as they are similar to most cars.

gracias eddie nos aprobaron por otro carro gracias a el i a david thank you

I have been waiting for a really COOL all EV for five years. Traded in a 2018 Volt hybrid. I've looked at every EV out there and didn't find on that nocked my socks off. The new Cadillac Lyriq caught my attention. I went ahead and bought the Mach E and thought I would trade it in on the Lyriq in a couple of years. I really like my Mach E. It's fast, comfortable, quiet and looks great. The new Lyriq will have to be really great to get me to switch. W

We had the pleasure of dealing with Albert for our new lease. His professionalism and wonderful personality were a refreshing change from other salespeople we had encountered at other dealerships. I would also like to mention the gentlemen from finance for working with us. My experience here at Car Lux was wonderful.

After 5K miles, my only desire is a smoother ride on rougher roads. Otherwise, my Premium AWD Extended Range Mach-E has everything I've wanted in a vehicle. Over 80% of the charging energy comes from our home solar panels. Ford allows you to set up this Mustang to match your driving preferences. By selecting Whisper mode with 1-Pedal driving turned off, our Mach-E drives like a "normal" car but has quiet, instant, intoxicating acceleration at all speeds. Its cargo capacity matches our 2019 Acura RDX, which is still our choice when destinations are over 5 hours away.

Coming from a background in sales, upper management, and customer relations, I know how to treat people and how I expect to be treated…and from my experience, so do the gentleman at this fine establishment. I have been looking for a car with seat massagers for months. Several salesmen wasted my time at various lots throughout Southern California telling me what I wanted to hear (having a car on the lot with that feature) but when asked to doublecheck before I drive out to test drive it, they suddenly were too busy to go look but continued to pressure me to come by anyway and/or I’d get down there and the car did NOT have that feature after all. Maddening! However, upon finding a car online at this dealership, Kevin doublechecked and even sent me proof with pictures. I drove out there (fingers crossed that the massage seats would live up to the hype) and was greeted by Pasha. He explained all of the cool features and we went for a test drive. It was refreshing to work with someone who knew the car and could answer all of my questions. I went home and told my husband about the experience and enlisted him to go back with me a few days later to check it out. He loved it as well. That is when I met Kevin in person because we had only corresponded through daily texts. Afterwards, we met with Neil to discuss numbers/payment etc. He could not have been more lovely. These guys were warm, honest, super friendly, and very professional. It paid off because I bought the Range Rover. If you are looking to buy a car, start here!!!

I add 2,000mi per month on my Mach-e hauling a full load of Musical equipment to far flung gigs within a 3 County rural mountainous area in all kinds of weather and my monthly charging cost has never exceeded $29! Wow! Love this SUV! Have never had an issue whatsoever in anyway and have found the ride & handling superb 👌 I've never had to commercially charge my Mach-e and have never returned home with less than 40% battery! This Ford technology is absolutely outstanding and to my opinion is by far ahead of most others. My Mach-e is the basic model SELECT with AWD and comfort option. I did not want the glass roof up in this far northern climate and have found my Mach-e very warm in cold and very cool in hot weather. Thank you Ford, for an awesome EV! 👌

On April 6, 2023, I took delivery of a 2023 Yukon Denali Ultimate, which was a SUV that I ordered, equipped the way I wanted it. John and the entire sales staff were great! I have purchased/leased 4 other vehicles from this dealership and have always been treated well. If you want to avoid all of the seemingly normal drama that goes along with walking into a dealership, you need to try this one - you'll be pleasantly surprised.

Excellent service! Got in and out with the car of my dreams! Alex was a big help

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

Daniel was great to work with I highly recommend requesting him. He was on my side and did everything he could to make sure I was taken care of.

Mazda of Claremont was very helpful with my search for a new CX5. They replied promptly to my emails and my many questions. Sales associate Firas Mansour was extremely helpful and I recommend him highly.

I just want to send a special thanks to Rob ( the new guy) and Norma ...they made sure to take care of all my needs... thank you both again !!!

I have not went to see a car yet so I will be there on sat

Went to other dealers so I knew what I wanted . They were quick and didnt act creepy. Came with a matched deal and we settled.

I had an easy transaction and smooth closing with Ameer, They were very professional and made the process of getting approved and thru the finance process as quick as possible, never once did i feel pressure to buy the extra warranty or any other items they wanted to sell me. I did have to question Nirto, Apparently, they charge for nitro in the tires!! Now that's a new one for me!! I had a terrible experience with this dealership 2 years ago, they sold me a truck over the phone and took 5k from a CC and then sold the truck out from under me. Good thing they are now under new management! Made it way better this time, they even picked me up from the Train station and had the truck all detailed while we did the paperwork. All in all good experience.

I would like to share my recent experience at the service center on July 21, 2025. I visited Envision Ford of Duarte for a routine 20,000-mile service on my 2024 Ford Maverick. To my surprise, I was quoted $1,400 for the service. Despite waiting 20–30 minutes, I did not receive a clear explanation for the high cost, which led me to seek service elsewhere. I then went to Norm Reeves Ford Superstore Service Center, where I was quoted $390 for the same service. The difference in both pricing and customer experience was significant. I received prompt, courteous, and professional service. I would especially like to commend Eduardo Millian, who provided exceptional care and attention throughout the process. His professionalism made a lasting impression, and I truly felt valued as a customer. Eduardo deserves an A+ rating and 5 stars for his outstanding service.

Smooth transaction and all the staff are very friendly. My salesman that assisted me George was very helpful. Will do business again,

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.