Used 2024 Ford Mustang Mach-E for sale near Lake Ridge, VA

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

This is an amazing car. The build quality of this car is amazing. I have never loved my car more than I love this car. I've owned the car for 5 months now and I have not been able to wipe the smile off of my face this whole time. I've noticed that most of the people who provide a negative review of this car have unusual expectations of the car, particularly as it relates to the car's range. It's also interesting to see how people's expectations change when buying an EV. Gasoline cars come with an advertised fuel economy and range that likely won't hit. But people in gas cars don't really care if they hit those numbers and they rarely, if ever, do. They just use those numbers to compare between vehicles. But then they buy an EV and expect to get every bit of range advertised. It's unfair to judge an EV differently than a gas car. If you spend time researching the car before you buy, you learn that EV range drops when the weather is cold. Research your car before you buy it. There's plenty of information available online in forums and on YouTube so that you can make an informed decision. That's what I did, so I knew going into it what to expect. If you do that, you won't be disappointed.

Everyone at the dealership was courteous and helpful. JP was very polite, responsive, straightforward, and easy to work with.

Great car! Super fun to zip around the city. Do your self and get in a GT if you’re looking for an ev! Don’t sleep on it

Had my car service there after purchased 2 years ago. Service is still excellent quick service with a smile

Ford ticks a lot of the right boxes for this vehicle - excellent, quiet ride quality on rough roads. Fantastic hands-free self-driving on freeways. Phone-as-key with keypad on the door convenience. As a second family car (our other car takes gas) it's awesome - never having to go to the gas station with charging at home for 1/4 the cost per mile of gas is brilliant. I've driven most of the competitors and never have I been jealous of the other cars. Until they have the phone-as-key or hands free BlueCruise, I feel lucky to have the Mach-E. And yes, I think Ford and GM need to get better at naming cars. Mustang? Blazer? How did these decisions get approved?

Ms Cooper was an exceptional professional. Greeted me with kindness. Gave honest advice on what was needed to repair the vehicle. Was responsive. I never felt like I was waiting.

Thorough, patient, and professional. Highly recommended. Good selection of cars. Overall painless experience. Thank you, Petra! (Go to this dealership and ask for her by name)

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

I have been a customer of this dealership for almost 20 years. My last service, as always, was excellent. Mr. Escobar was professional, clear and on time. They did an excellent job of checking my car, making appropriate recommendations, and doing the necessary repairs in a timely fashion.

A huge Thank you to our Salesman Wilson Brown for making things super easy and had us in and out in a little over 2 hours and the detailing took a hour of that. If you are looking for a new ford at a great deal check them out and ask for Wilson Brown or if he isn’t available ask for Gavin Gilligan who was super to talk to while we waited. So if you want a Great dealership with the lowest pricing and great selection in the DMV check our Ourisman Ford in manassas

I bought a 2024 Rally which is the highest trim in a Mach E . It is very fast and fun smooth on the highway and can be driven on a dirt track as well as used as an every day vehicle. My only complaint is the range could be a little better and charging should be faster because the vehicle is already in its 4th year of production other than that as a long time EV owner I love the car after a month of ownership.

Eddy was great very knowledgeable and got me through the process stress free without any problems!

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

Bought a new F-150 Platinum. Had some challenges with the prep and delivery, but the General Sales Manager stepped up and made it right. Very pleased with their responsiveness. The price I paid was fair, so no complaints at all. I appreciate when a dealer is sincerely interested in my satisfaction.

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

Worked a deal out with Freddy Porto. Dominique set up appointment and Anwar took care of financing. Good crew, negotiation was fast enough. Buyers should do their homework, know their number, and be willing to take a deal or move on. I can't speak to service department and I am from PA, but sales experience was pretty good. Better than what reviews are saying. Thank you and your team for helping me get my Ford Escape!

I love my new car! Mario Fernandez you were great. Britt Ford you have an awesome team and they were very professional. They truly gave me the best deal. I have been looking for a car on many sites for a couple weeks and I have seen a lot of cars. The cars were dirty and had misleading descriptions. I found my car at Britt Ford and I was totally impressed on the cleanliness and an accurate description of the car. I’ll be a repeat customer. Thank you Britt Ford!

Thanks to Alison, I had an excellent experience at Ted Britt Ford! From the start, Alison made the entire process easy and enjoyable. Alison was incredibly patient, honest, knowledgeable, and attentive. She took the time to listen to my preferences and helped me find exactly what I was looking for. The service level I received made a difference in my decision to purchase. If you want a stress-free and friendly car-buying experience, I highly recommend Ted Britt and working with Alison.

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

Team was amazing. I brought my car in for a recall issue and they did a full review of the vehicle to make sure other issues were identified. Their pricing was surprisingly competitive. Customer service was to of this line. Will certainly consider them in future.

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.