New and used 2025 Ford Mustang Mach-E for sale near Des Moines, IA

I came in for an oil change and they were nice enough to wash the car. They told me I need a new engine filter which I will get soon. They topped off some fluids.

I set up an appointment on line then the salesman said he would have it ready outside. Our appointment was 3 days out. When we got there the car handnot been processed yet It needed work done and it was dirty. We test drove it and liked the car and the price. Also when we got there the cost of the car had gone up a couple of hundred dollars. Because I copied what we saw on line and our preapproval they gave up the price we first saw. That was nice. The car needed some work done on it and they did it for no cost to us. It took over a week and a couple of phone calls. We now have the car we expected to bring home the day we got it.

Follow-up review from 4 weeks ago. The used car I traded for only had one key fob. They said tame a loaner car until we can get you the fob. The loaner car was a 2023 Ford EDGE ST loaded.key fob from FIAT took 4 weeks to come in. They never even called once about it they said drive it. You talk about a TOP TIER dealership? Luke Thomas my Sales Consultant the entire time stuck by me for 4 weeks. Ames Ford Lincoln is my Dealer for life for quite obvious reasons! They are the Top dealer for me, one would make a huge mistake if you didn't at least give them a shot! Oh and by the way it was a very small sale to them and me, only a few thousand dollars difference. I can only wish the key fob would have taken much longer to have come in!

I have purchased new vehicles from a number of dealers in the overall region. Frankly, none of them have been as easy to deal with and take delivery from as Granger. Yes, it was a bit of a drive from NW Wisconsin to the Iowa location. But the ease of ordering, keeping track of the status, working with finance and taking delivery more than made up for that convenience. And I can't say enough positive about Chip and Shelby. They really went out of their way to facilitate the entire experience. Again - kudos to them all.

The customer service was excellent. My Service Advisor, Michael Dabney, was extremely helpful. He kept me updated on everything and talked me through everything that had to be done. The video I received from the Technician was very helpful. I was very satisfied with the whole experience.

My buying experience was far above my expectations! Chip and Shelby provided excellent customer support. All my questions were answered promptly and the pricing information was transparent and easy to understand. Buying my F350 through Granger was the easiest large-item purchase I've ever made. I'm so glad I discovered your dealership through the Ford Truck Enthusiasts forum. From the time I was picked up at the airport to the time I was driving home in my new truck was less than 2 hours. The next time I'm in the market for a new vehicle, my first choice will be Granger.