Used 2021 Genesis GV80 for sale near North Springfield, VA

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

Bought a 3.5 six in May and it’s awesome. The driving assist has been a pleasant experience. Not one on every corner still a new kid on the block

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Overpriced but definitely Superior comfort and exquisite styling. Some obvious shortcomings from a design and Engineering standpoint. One in particular that drives me crazy is the poor design and functionality of the gas cap area. I cannot believe a vehicle in 2023 with a price tag of around $80,000 does not have a locking mechanism on the gas cap cover and the fact that you have to push to open it from the outside, as well as the cheap feel and Design Within, is mind blowing and very disappointing

The staff was very helpful. We came to look at the car on one day and were able to see a similar car and get information. The staff kept in contact and when we were ready to buy they found the specific car we wanted.

All I can say is this car is beautiful. I purchased this car slightly used after upgrading my 09 genesis and have no regrets. It is smooth, packed with technology and features, unique and a head turner. Although Genesis is still fighting for its respect you will soon find out that this is just as good if not better than its rivals.

My previous vehicle was a 2018 BMW X6 and I can honestly say that my new 2021 Genesis GV80 is by far a better value in every way that I can think of. The BMW had a sticker price more than $30,000 higher than the Genesis. What’s more, the GV80 is loaded with standard features, especially safety features, that were either not available or were pricey options on my BMW. Safety features like self-steering to keep me in my lane on the Highway, self-braking in an emergency, audible tone and corrective steering if I’m going into a lane when there’s a vehicle in my blind spot, cruise control that automatically adjusts speed with traffic flow even down to a complete stop - in cruise control mode!! So, yes, I love it and I think I’ll be a genesis guy from now on after owning 4 BMW’s in a row!!

Decided to leave this review, I have read lots of horror stories on Google/Reddit about bad car dealers and seen enough advice videos on YouTube on how to deal with slimy car dealers that you start believing there aren’t any good dealers out there. Now I cannot vouch for everyone, but I can say my experience with Alexandria Hyundai was pleasant and professional. I had been looking for a Certified Hyundai Palisade for a while which was less than 2 years old with less than 20K miles and I found one listed at Alexandria Hyundai. It was a 2024 with ~13K miles. The listed price was very close to what I would consider fair and within my budget. I emailed their Certified Pre-Owned team and was surprised to receive a quick response. Interestingly there was no attempt to force me into a phone call. They at no point asked me my phone number and ware happy to answer my questions and then provide a "out the door" price (After I had provided some of my details for them to calculate TAX/Registration etc.). I would like to point out that my search was extended 200Mile from my zip code and Alexandria Hyundai was on the edge of that 200 Miles. I am based in NJ and they are in VA. The quote they provided had no surprise additional costs, just the Price of the Car as on the website, TAX, Title/Registration and Documentation fees. They indicated they were not looking to haggle, but they were only slightly of the number I was looking for. I let them know that I was very motivated to close the deal, and they did move slightly to meet my budget. Their prices don't leave a lot of room for haggling, which is always good. I wanted to be certain that they would be honoring this quote as I needed to travel 200Mile to pick up the car and they confirm that, and they did honor it !! :) I ended up using my own financing, they tried to get me a better number, but my Credit Union had pre-approved me for a better rate. Here too I would like to point out, there were no pressure tactics; no last minute pressure to buy expensive extended warranty. An extended warranty was offered to me, but it was entirely my choice. Overall, I would say to some extent my faith in humanity is restored (At least I have utmost faith in Alexandria Hyundai). I would personally like to thank Eduardo Pozo who was patient with me and answered all my questions and was always quick to respond on email. I would also like to thank Peter Kim (Finance Manager) who helped me close the deal and had me out of the dealership in under 2 hrs. on a rainy Saturday. I would wholeheartedly recommend Alexandria Hyundai and their team!!

Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.