Used 2016 GMC Terrain for sale near Mesa, AZ

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

I purchased my 2016 GMC Terrain SLT in 2018 as a gently used vehicle with only 21,000 miles on it. I never had issues with it. I kept it regularly serviced and had to replace tires. At now over 93,000 it has been a comfortable and very reliable car. The only feature I wished it had was rear air conditioning. Living here in the SE it gets hot and it takes a “minute” to get the back of the vehicle cooled down. However, I rarely have back seat passengers, and thankfully, the really hot weather lasts only a few months! I have been very pleased with this car and would recommend it to others. I traded it in a week ago for a larger car only because I need the room for a grandchild, and my elderly parents.

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

LOVE< LOVE< LOVE< LOVE< LOVE< LOVE< everything about my SUV, wouldn't trade it for the all the money in the world, and trust me...The Dealers keep reaching out trying to get me to TRADE because it only has 54K miles on it. They always say it's because it's in great demand. I'm sure it is.

Derek was a fantastic sales rep. Listened well and did all he could to provide us with the best value possible in line with our interests. I highly recommend this dealership!

Satisfied with my vehicle. This vehicle is just right for my family of 5. The interior is really nice. I would recommend this car to anyone.

Great customer service from Darryl Fraser in the service department. No pressure sales at all.

This car meet all our needs needed more room for our grandkids & their car seats, this vehicle has plenty of room! Looking forward to getting it out on the highway & taking a road trip!

The salesperson who took care of us was Isai “Easy” Tavarez. He was very helpful and professional! Tavarez helped us find the best car and price.

My wife loves this vehicle due to ride, size, visibility, safety features, style and more. She looks forward to years of space for the grandkids as well.

Great experience! Tim communicated well and allowed our experience to be the least bit stressful. He was kind and answered all of our questions and concerns.

Joe Guinta took take care of my C8. Got DCT filter change and lube for life change. Everything was done smoothly, very professional. thank you for taking care of my C8

Kenmanuel help me to buy my new 2500 work truck. He was great salesman. Guys ask for Kenmanuel if you need a new GMC or BUICK

Pinky was great to work with as always. The whole staff was helpful thank you

Best local dealer around in Brevard County! Excellent staff, especially Dylan Trambauer, and honest. Dylan made buying a car an easy process!

No surprises, just a straightforward buying experience. They responded to inquiries in a timely manner and lived up to their promises. We drove from western Kentucky and it was worth the trip.

Cole Woods, the service advisor helped me alot. He made sure that my vehicle was fully checked, informed me of my tire issue and gave me a good deal. In addition. When I accidentally locked my keys in the car when I dropped my car off for an oil change. He was able to help get it unlocked and it was free of charge. He is a true example of how an employee should respectfully treat their customers.

It was a good experience, Nik when above and beyond to get the job done, was an amazing experience

We recently purchased a used Jeep Wagoneer from Heller Ford in El Paso, IL, and the entire experience was nothing short of fantastic. Huge shoutout to our salesperson Onie Maisonneuve, who went above and beyond from start to finish. We live about an hour and a half away, but Onie made the process incredibly easy by handling everything over the phone ahead of time. By the time we arrived, all that was left was a quick test drive and a bit of paperwork—start to finish, we were in and out of the dealership in around 30 minutes! A couple of days after taking the vehicle home, a mechanical issue popped up. Onie was immediately responsive and had a loaner vehicle arranged and delivered to us the very next day. The service department didn’t miss a beat either—they had the necessary repairs completed quickly and efficiently, making sure we had our Wagoneer back just in time for a planned family vacation. I can’t recommend Heller Ford highly enough. If you’re looking for a dealership that truly stands behind their vehicles and values customer service, look no further. Ask for Onie—he’s the real deal!

I love a Cadillac, they very quick to help me…. Wonderful, but with finally asking my husband to check out- he knows we can’t afford the luxury cars—- took me a week to grieve but will pray for ? Better fit- I also had my sis mechanic read the car fax & the want the car to get fixed there—- more than I.can $

I recently leased a vehicle through AutoNation from out of town. The salesperson and finance team made my decision and experience seamless and convenient for my schedule. I would recommend them and consider them for my next auto lease/purchase.

My car was serviced by professionals, and I am completely satisfied with the services that I received. I would recommend that this dealer be highly recommended to potential customers.

Knowageable and friendly salesman and the rest of the staff were all helpful and polite

Super great from sales to service. Very helpful to help select a great vehicle, and the service is top notch. I will buy again, and they service my vehicles. Super satisfied, and I count on them to do my family right!