Very prompt replies to inquiries. Very nice to deal with in person. Buying process when quickly once started.
However, they either did not inspect the car well enough or intentionally withheld information that would have been nice to know before driving 6 hours to look at it. "Is there rust on it?" I was immediately sent a picture of one spot where paint had been scraped off and showed a small amount of rust. What I wasn't told was that the hood was covered in pockmarks that will lead to rust soon, and that there were dings and scratches in many places that will do the same. Perhaps they didn't know the car had been in an accident, but we could tell as soon as we saw it. The door hadn't even been put back together properly and the paint was close, but not quite. Although they had a shop inspect and fix some things, there is still a bad wheel bearing that we will need to fix that was not even mentioned. No backseat head rests. Driver side speaker not working at all. Seemingly random things damaged that were not mentioned in the listing. I may still have traveled 6 hours if I had known these things, but they could have done a better job inspecting and outlining issues when listing the car.
The car is serving its purpose of getting good gas mileage and having a lot of cargo room, but there are a bunch of little things we will be responsible for fixing for it to look and run decently. Great people to work with, but needs improvement when it comes to thoroughly listing their inventory.
Friendly, fair pricing and no pressure. I test drove on my own and there was no urgency to buy. I worked with Frank. We negotiated over the phone, took less than 10 mins, and Frank had my paperwork ready upon arriving and took less than 15 mins to sign. Unfortunately, after taking the 2015 A4 premium plus with manual transmission home, the pedals gave me issues with my knees. I talked to Frank and Stu (owner), both gave me a fair price to return to A4 for another purchase. These guys are classy salesmen. Again, their pricing is fair and there is no pressure to buy.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
I have been a customer for over 4-years and have purchased 2 cars so far. I am super happy with this dealer. I feel they are fair, and I have even gone back to them for other repairs from them - all great. I like their antique cars, too.
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
Quick and painless process to get an emergency car
by Molle Smart from Santa Clara, CA
May 22, 2018
I was in the process of buying a car and reached out to this place for an emergency car. I did have the option of buying a car and currently negotiating on an toyota corolla, the negotiation process is tedious and time consuming. I'm hoping to have a car by end of the week.
I would give this place 6 stars if I could. Bergan was outstanding to work with. I don't think I've ever had a smoother experience, and he jumped through fire to get me back on the road. This place doesn't look like much, but is a total hidden gem. The appearance is very professional and they are completely by the book. I went for a test drive earlier at another dealership and they never even asked if I had any kind of identification, not the case here which made me even more in the confidence of this dealership. I will definitely be returning in the future if I'm wishing 500 miles. I got the feeling it's family owned and they really do have your best interest at heart. A must check out for your next vehicle.
Just want to thank Tom at Autosource in Banning California. Thank you for giving me a chance even with my low credit score. You never doubted that you would get me into my truck, thank you for giving me this opportunity! I'm a very happy girl. Buying this truck was so smooth hassle-free met with big smiles and welcoming personalities thanks again and see you I'll see you soon
Today 6/19/2018 we bought a 2008 chevy impala. Woe what a dream. Price was out of my range but with some negotiating and the patience of jason the manager and Robert the sales guru they helped my family buy a car in my price range and a dream car. Go to them. They won't steer you wrong and will work with you for anything.!! They have nice used vehicles.!!!
08/24/18. My name is Sebastian and I went to KD Auto Sales in Pompano for my second car in this store. I looked for Terry who treated me very kindly as always and gave me the car that I liked according to my needs. My experience of two good cars with this company gives me the peace of mind to recommend it to my family and friends.
Haven't bought a vehicle yet. But so far, just talking with them about one, has been super. (Even if its just to get the sale) they/he has been more than helpful in getting me into ride. My current car has just had an issue with starting and is too much for me to fix, being its paid off with no current warranty. In short, they'll do a trade in and are doing most the work helping with down payment loan, including getting me a ride to the loan place since my car isn't starting. So, so far really food. I will update after receiving a vehicle. (Hopefully the SUV I've been eyeing up in the inventory online)
This is my second purchase from Del and the staff were always friendly and helpful whenever I needed service. I will not hesitate to recommend dealership to family and friends. Martin was super sharing family photos and baby stories with us. Great guy!! Angel too was awesome and I commend Jim for his language skills.
They are very understanding of your finances and they work with you. They keep you in touch throughout the whole process. I bought a car from them and I love in another state. They took the time to bring it to me in Georgia instead of me having to take time out of my schedule to come get it. I would absolutely recommend these guys to everyone.
The owner and managers of BEST AUTO BUY are very respectful, honest and with the utmost integrity. They take the worries and hassles of searching, when trying to find a reputable car dealership. They are friendly and have that shake of the hand attitude. IN NOTE...your treated like an individual and not just another customer....IF your stressing where to purchase a pre-owned vehicle..GO THERE
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