Used 2020 Honda CR-V for sale near Guilderland, NY

Jai Patel: sales agent. Jai walked us through this whole process so easily and handled every detail so that we were completely at ease every step of the way. We rate Jai's service as excellent. He knew the car we needed, its features, and its benefits for us. He also helped take us through the financial issues and prepared us to meet with the business officer. We have dealt twice now with Jai; he is competent, courteous, and consistent. We are glad that he will be there for us in the future. It's great to get into and out of the HR-V pain free!! M & I

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

My husband and I were interested in a 2017 ford escape contacted Ford of Latham spoke with James in sales liked the vehicle but we’re informed it was sold! Upon our disappointment we spoke with Anthony Gallo sales manager he went above and beyond to get us in another Ford Escape! Which we ended up leasing a 2022 Ford Escape! I am very happy and pleased with the new vehicle! The entire staff we dealt with were helpful, courteous and very accommodating! James, Anthony, Alex and Felix were all very helpful and kind! Thank you again to Ford of Latham for all your help and expertise! Elaine & Jeff Hall

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Ernie Walton is an asset to Lia Honda he is helpful, honest and trustworthy. I had an oil change and had everything checked out for a road trip I also asked if he could check out my inner tire rod as I was told in Jan it needed to be fixed. He had 3 different mechanics check it, all of them said there was nothing wrong with it.. It really gave me peace of mind to know my car was road trip ready..

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

This is my 3rd Subaru from Carbone Subaru. Process was quick. Staff are always very nice. Must be doing something right since we keep going back!

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

My boyfriend and I don't speak English very well. But the assistants in Carmax are very patient. They helped us a lot. We bought the BMW x3 and are satisfied with it.

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

Found the car we wanted, got a good deal, they delivered it to Mass. We are very satisfied. 5 star dealer.

The staff member at this dealership were very helpful, accommodating and understanding. They took the time to work with me knowing my situation and we were able to close the deal.

I went to multiple car dealerships and each time I spoke with a sales person and set the parameters of what I was looking for and my budget, everything I said was disregarded and at one location they quoted a lease payment of $219.00 per month and when I went in to see the vehicle, the price changed to $419.00 per month!! On the verge of giving up and just keeping what I had, I looked one more time on line and saw a vehicle I was interested in. I sent an inquiry in to Mohawk Honda and that's where everything changed!! A saleswoman named Amanda text me and asked a convenient time to call (which I appreciated because I work during the day). We ended up texting and I advised her of my price range and what type of car I was looking for and within an hour she sent me two leads on vehicles and included the warrantee information, the car fax, the service records and photographs! She answered every question honestly and always with my best interest in mind. When I said I was interested in one of the vehicles, she asked me to send photographs of my trade in, along with the registration information. Within one hour, I had a reasonable offer for my trade in and we made an appointment to look at the car the following day. I arrived early and she was ready!! She sat and went over all the information and got the car for me to test drive. I asked about one concern about the vehicle and she immediately said she would have the mechanics look over my concern. The car is beautiful and was everything Amanda described and promised. We went in to do the paperwork and there was no wasting of my time, she helped me transfer insurance, get the pay off on the trade in, went over the new vehicles information and I spent less than two hours to seal the deal. Every other dealership had me there for almost four hours and to be honest, with lots of empty promises. I have NEVER had this great an experience at a car dealership, where it felt like they had MY best interest in mind foremost. I liked that my interaction commenced with Amanda and then I was able to continue to work with her through the closing. She is absolutely down to earth, considerate and quite amazing. I watched the entire team of salespeople interact and they were all so helpful to each other, and genuinely friendly and happy. I never said "I have a Car Dealership" before, but I do consider them my Car Dealership and would start and end every vehicle search with them. How refreshing to have an experience like I had with Mohawk Honda. And for the other Dealerships that were a dissappointment...you could learn alot about how to conduct business by watching them! They are doing it right!!!