Used 2020 Honda CR-V for sale near Sudbury, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I spent a lot of time searching for a specific color, make, and model. From start to finish Chris Trombley and everyone else I dealt with at automax to push this deal through were great. There were never any surprises. Communication was excellent and the transaction was as easy as it could be for buying a car out of state.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

My first Cadillac purchase was a pleasure in 2020 with salesperson Dave Robinson. I have been having my oil changed a few times since then. Renata in the service dept was great and the waiting area is comfortable with workstations, water, coffee, and snacks. They even washed my car. I highly recommend this dealership.

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

I had an excellent experience working with Alex at Woburn Toyota. From the moment I arrived at the dealership, Alex was welcoming, professional, and incredibly knowledgeable. He took the time to understand what I was looking for, answered all of my questions thoroughly, and never once made me feel pressured. Alex guided me through the entire car-buying process with patience and transparency, making what can often be a stressful experience feel smooth and straightforward. He was responsive and communicative, keeping me updated every step of the way and ensuring I felt confident in my decisions. Thanks to Alex, I left Woburn Toyota with a vehicle I love and a feeling of real satisfaction with my purchase. If you're in the market for a car and want a trustworthy, helpful salesperson who genuinely has your best interests in mind, I highly recommend asking for Alex

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

Raul and Brian did an amazing job! Exceptional service from start to finish—professional, knowledgeable, and made the whole process smooth and easy. 5-star dealership, highly recommended! Thanks for everything!

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

Lahti's is a great dealer. Sales and service people are very attentive and care about your needs and concerns. For a smaller dealer, they have a great selection of vehicles to look at. Ease of making an appointment for service is.......easy. Mechanics are all very good and will talk to you personally about your Jeep. If you are looking for a new jeep, Lahti's should be on your list.

6 months ago, today, I bought a truck from Chelmsford Street Auto Sales. As I'm approaching my first oil change, I believe the verdict is out on how everything has gone. The experience I had here was very good. Ross was very accommodating to me when I purchased the truck and he made things very easy for me. He took care of just about everything I needed and was very thorough on the test drive/vehicle walk through/paperwork process. This place is definitely not the stereotypical sleazy used car dealership, and the environment is very low pressure. The first week I had the truck, I had a few minor problems come up with it. However, they were very prompt to fix these issues for me immediately. So far, I have not had any problems since that initial speed bump. Other than that, the truck had been looked over pretty well by their shop and several wearable parts were replaced prior to me getting it. I paid a little more than I think I should have for the truck, but that being said, I did end up with a pretty good vehicle. This isn't a dealer where you go to buy an old beater car. If you're looking for a quality used vehicle, and want to be treated like a decent human being, I highly recommend this place.

I brought my 2010 Corolla in for an Oil Change and Inspection. I needed some small repairs to pass. Mike the service advisor was very helpful and knowledgable. The cost of the repairs was reasonable. Rte 146 has earned my business going forward

I am currently leasing my 5th Honda from Cambridge Honda. Ruben Calderon was my recent salesperson and I found him to be very professional, and helpful , especially when dealing with an issue with my insurance company. He promised me excellent customer service and is a man of his word. I highly recommend Cambridge Honda and Ruben Calderon for their excellent customer service.

An oil change and car detailing was scheduled. Both occurred seamlessly with excellent service and quality of workmanship! If a future car purchase is needed we are we’d to Honda North

Just got off the phone with the Parts depth. Excellent service on a difficult clarity issue. They looked up critical info that helps me a lot. They didn't have to but were excellent and whent the extra mile to help me.

Amadou was very knowledgable, thorough and a pleasure to work with. He made the experience smooth and easy. My new 2024 vehicle came in before promised which made me very happy! Thanks to Amadou and his manager for getting me into my awesome vehicle that I am definitely enjoying driving.

Jarid was very straight forward. Easy to work with and gave us many options to choose from. He was patient and helped make the best decision for our family.

The staff diagnosed an issue with my alternator and was able to get it fixed along with an oil change in less than a day. Good experience

Nabil is the best! I had the pleasure of buying a 2023 Traverse from him this week. The process could not have been any easier. If you’re in the market for a vehicle, he’s your guy!

If you are looking to buy a car, this is the place to go. Shiva Dhital at this location is very helpful. I have bought few cars from from him and my experience is very pleasant. He is always happy to help and has lots of knowledge about cars, understands what my requirements are. Highly recommended.

I have now purchased five vehicles from this dealer - 4 CR-Vs and one Accord. Basically I find them to be honest and trustworthy. I do think they low ball the trade in offers they make and price their cars a bit higher than something like Kelly Blue Book would suggest. But their location is convenient, service is good and sales people are reasonably responsive. I had two minor problems with the Certified CR-V I recently purchased but after some diligent tracking of the sales person, both were fixed promptly and at no cost.

We had a great experience at Ocean Honda Hanover. Dan Gilbrook made us feel comfortable and he was very informative and answering every question from us. In fact, the Pilot we were interested were not available, Dan was helpful to find the car that we want from the other location and made it shipped to Hanover for us. There was no pressure involved in the process and this was my best car shopping experience ever. I highly recommended Ocean Honda Hanover for car shopping and thank you Dan so much.