Used 2021 Honda CR-V for sale near Grosse Pointe, MI

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Bought a 2021 for my son as this is his first car. My wife and I went to every dealership and decided if we wanted reliability for a teenager with all the new features for a new driver it was the Honda CRV. So far so good. The car is not going to win any races which I am OK with as its perfect for a soon to be 16yr old. My son absolutely loves everything about the car and for the last few months he had been practicing in a 4 door F-150 so this car is super easy for him to drive. I really like that it has the lane assist thing. When he gets to close to the shoulder the steering wheel brings him back in plus the back up camera and other safety features it was a no brainer for us. Gas mileage is excellent on this car and the moon roof is an added touch for our new driver.

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

Car gets excellent mileage if you drive sensible. No jackrabbit starts. The only thing that I would have done differently whenpurchasing the car would have been to swap out the Hankook tires (which are terrible) for Michelin tires. I had the same problem with my Honda Odyssey. When I purchased Michelins after I needed new tires the ride improved tremendously.

Bought the 2021 in 2022 bran new. First new car I've ever bought and I absolutely love it. Average 35 mpg highway. Inside is roomy and very comfortable. IF I could change one feature it would be connectivity to phone. Have to plug it in to use the android auto. Blue tooth connection is flawless buy its not the same. Also, the tires. I'm currently at 35k miles and need new tires.

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

I just traded in my 2021 CR-V for a 2023. The ONLY thing I had a complaint about on the 2021, was when you’re stopped at a light and you depress the brake pedal all the way to conserve gas, when you let off of it to start driving, it’s not a smooth transition at all! I know I don’t have to depress the pedal all the way, but I try and save some gas money where I can. Otherwise, absolutely loved this vehicle. That’s why I got a 2023 CR-V.

Pierce was friendly, professional and efficient in helping me get the new fuel pump exchanged. I had a limited amount of time and Pierce went above and beyond in talking with the mechanics to see if it was possible to finish the work in 3 hours instead of 4. I had an appointment that I had to make. The mechanic agreed and even better, they finished earlier than the deadline. I greatly appreciated Pierce intervening for me.

Although I had some issues with the closing a call to the manager and it was resolved within the hour. The salesman was great!

I worked with Gloria at Jeffrey Honda when trying to by a new Honda CR-V Hybrid. Gloria was very attentive, explained all the accessories, patient, and always followed up with me to see what I was thinking. I came to the showroom to see her three times and she was never one of those pushy car sales reps to get me to close that day. Of course on the dealer side, management may not like that. But on the consumer side, I felt I was able to come to her with any questions and not be anxious on making immediate decisions. Unfortunately, when I thought I was ready to close on a deal, family issues caused me not to get a car at that time. However, I will remember the customer service that was provided by Gloria, and will recommend Jeffrey Honda to family/friends/colleagues, so that they too can enjoy the experience of car shopping. Great Job Gloria and Jeffrey Honda!

Walked in knowing we wanted a 2019 Ridgeline. We talked to Dean and worked on some numbers and he gave us a good amount for our trade in. And drove the truck home the same day.

Very positive everyone was helpful and very knowledgeable about their job I had a very pleasant experience and I’m grateful.

Cherif is amazing he's still helping me find an affordable vehicle. The vehicle I was to test drive was in an accident prior to my appointment. I'm a 63 yr old woman on a tight budget Cherif understands my needs and has been trying to find something for me, He is in touch with me daily, He has proven loyalty by his continued research of a car that is $4000 All my budget allows.For a salesman to work hard for me knowing I can only afford a $4000 car Is A Great Person .