Used Honda CR-V for sale near Gloucester, VA

My BMW 128i had a tire pressure system monitor system give a "system inactive" message. Had all the sensors replaced by the third party tire shop. The problem didn't go away , even though the new sensors radiated the signal just fine. Casey spent a lot of time trying to diagnose why the problem was still there - they didn't charge me anything !! I had tor original BMW sensors installed and the problem was resolved.I thought it was very good of Casey to help me at no charge.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Casey Honda Newport News gave me the best car buying experience I have ever had. Joe Bolton in Sales and Darrell in Management were wonderful to work with. This business is honest and gave me a great car deal. Thanks guys, it was a pleasure doing business with you.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I had a bad couple of years. 2018 being the worst. I filed bankruptcy, lost my home, was in a job so stressful that it was killing me literally. In 2019 I decided to take control of my life and try to get out of my hole. Anyway, I needed a vehicle and threw my info out there to dealerships who handle people in my case. Hall was the only company consistent but not in an annoying way. They made an appointment for me and I met with Mr. Henry Bly. At first I was apprehensive about meeting with a salesman because I don’t like the “show” they put on to sell you something. But once I sat down with him, he made me feel human. He was real and let me know that I’m doing good and we will get my situation better within a year. He got me into a car that wasn’t the base model to give me some dignity. He made me feel like I once felt before and that’s a person who had great credit and was in a great place in her life. He then handed me over to the finance guy, Mr Chris Sherrod who was also amazing. I’m thankful for this experience and no longer fear dealerships and being suckered. I’m able to hold my head high and feel good again.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Johnnie was very helpful, professional, and kind. I bought a new car and he helped make sure I got everything I wanted. Highly recommend his service. A.J. was also very helpful and made it fun.

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

Dante was great. He was able to work out a great deal and got everything that I needed for the vehicle. Incredible customer service. Ask for Dante!!!

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Good company to do business with. Sales staff is great - not too pushy; and they really know their products. Parts and Service folks know their stuff too. Everyone treats you with respect. Drive to West Point for your next Ford.

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

Charlie was great! awesome experience, i would highly recommend them to anyone looking for a truck, had to have minor repairs done, Charlie took care of it at no charge to me.

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

I want to thank you guys for the excellent customer service and support to buy the vehicle a it was quick and easy ,thank you again

I have owned this car since new. With 111K miles, I am still very happy with the choice. The 2014 was the last CR-V made with a conventional automatic transmission, and highly desirable for towing behind a camper. My service and repair bills have been exemplary.

In for 50K check,a little early,but going on road trip. Everything....tire rotation, oil change,cabin filter replacement and all fluids checked and topped off. I am in the best of hands with Casey and Mike,my service advisor. Now I can enjoy my road trip!!!

Bought a 2021 for my son as this is his first car. My wife and I went to every dealership and decided if we wanted reliability for a teenager with all the new features for a new driver it was the Honda CRV. So far so good. The car is not going to win any races which I am OK with as its perfect for a soon to be 16yr old. My son absolutely loves everything about the car and for the last few months he had been practicing in a 4 door F-150 so this car is super easy for him to drive. I really like that it has the lane assist thing. When he gets to close to the shoulder the steering wheel brings him back in plus the back up camera and other safety features it was a no brainer for us. Gas mileage is excellent on this car and the moon roof is an added touch for our new driver.

The best car buying experience ever! I will go back! I've told all my friends about this dealership! Great customer experience with no hassle!

I'll recomend this vehicle to anyone and everyone. Its the best vehicle I have ever owned. It has an exelent balance of comfort and ride. Fuel consumption could be better, but on the other hand I like the responsive engine.

We were in town for the holidays and Casey Honda had a CR-V that we were interested in, so we stopped in to check it out. Our sales lady Alyssa was incredibly friendly and professional. They honored the internet advertised price and didn't try and haggle us for a bunch of unnecessary up sells like we have experienced at other dealerships.

Car gets excellent mileage if you drive sensible. No jackrabbit starts. The only thing that I would have done differently whenpurchasing the car would have been to swap out the Hankook tires (which are terrible) for Michelin tires. I had the same problem with my Honda Odyssey. When I purchased Michelins after I needed new tires the ride improved tremendously.

Just a quick state inspection. Done promptly and at no cost!

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

I have always been leery of going to dealerships, but I was put at ease quickly as soon as I drove in the lot and Hunter walked out to greet me. Since we had been communicating by text, she had the truck I wanted to look at out front waiting for me. The truck was exactly as it was described and after I test drove it, I decided to buy it. I rarely see customer service at the level that Hunter and Josh gave me, patience, kindness, understanding, and a willingness to answer any questions I had. They go above and beyond what other dealerships would. I highly recommend Auto Empire whether you’re just looking or ready to buy; you will enjoy meeting them. I will be going back for my next vehicle.

My 2007 CR-V has 265,000 miles and remains the best vehicle I’ve ever owned and my 4th CR-V. I have no intention of selling anytime soon, but if I can afford a newer one I will definitely buy it. Why change when you’ve had a gold mine. Vini Messina Tewksbury, MA

I had a great time chatting with these folks while purchasing my Toyota Tacoma. The vehicle has been great to me and I love it! Their process had all my paper work done in 30 minutes and didn’t have to go to the dmv- processing fee is worth it, especially being so busy these days with work. Thank you again I love my truck!

This Honda CR-V is. Beautiful! One owner and so we’ll taken care of. It looks like new inside and out! We love Honda’s and this didn’t disappoint.

I recently acquired my second Accord. I sold my Accord in July and purchased another vehicle (not a Honda). I wasn't thrilled, and five months later, I found myself looking at Accords. I contacted Casey because, while I did not purchase my first car from them, my sister did and raved about their service. She was correct; I experienced excellent customer service while my vehicle was being serviced. As a result, I decided to contact them and inquire about the cost of an Accord. I quickly noticed they were one of the few dealerships pricing the manufacturer's suggested retail price, unlike many of their competitors. As a result, I decided to visit the store. There I met Asli I., and it was incredible! She is intelligent, pleasant, and one of the most amazing persons you will ever meet. Stephen L. eventually joined the conversation, and the three of us accomplished a lot. There was no need for haggle; they instantly offered me the greatest deal on the 2022 Hybrid Accord. Casey is personable, honest, and genuinely cares about their clients. When in the market for a new Honda or a used vehicle of any type, do yourself a favor and visit Casey and ask for Asli or Stephen.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Charlie definitely took great care of me. I couldn’t be more impressed with his flexibility and his instinctive nature to look out for my best interest. I brought my mom there in need of a vehicle and his straight forward , no non sense approach to finding the perfect vehicle meant the world to me. I will definitely seek Charlie first when I purchasing my next vehicle.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

I bought a used G6 with cash. It has issues but nothing unreasonable for 12 years old car with 117,000 miles. I had found some undiscovered problems and Charlie arranged to get everything addressed quickly.

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

I was helped through the DMV, insurance, and financial and left with a car despite COVID. The gentleman we spoke with was friendly and helpful.

I bought this for my first car and was honestly amazing. I'm so upset that its totaled and will miss her so much. My only complaint about it was the Air Conditioning during HOT HOT summers would blow out warm air, but I think its a common issue. At 151k miles, it developed this sound with the exhausted, but nevertheless, an amazing, dependable car for a girl who knows nothing about them.

Recently purchased a used car from this dealership. No pressure at all to buy a car, but obviously they only sell cars and don't know much about what they are selling. I asked if I could take the vehicle to my mechanic before I purchase and they told me "No, the owner doesn't allow it because of issues they have had." These cars came with 0 warranties unless you buy a separate one which doesn't cover a lot of the issues you might find. I feel that certain shortcuts are taken when these cars are sold just to pass inspection and then issues pop up shortly after driving off the lot with no help because you bought the car without a warranty. My car does have a few issues and now I"m left dealing with those, so be cautious and bring someone with you who is very familiar with the car you are wanting to purchase. An OBD2 reader is helpful also....

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

Robert the sales person was a huge help. The Casey team was the best to deal with on my new Subaru WRX. I will recommend Casey to all of my friends.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!