Used Cars for Sale in Gloucester, VA

My last car loan was in 2004 and I wasn't looking forward to the typical dealership experience. I had heard of good experiences at Gloucester Toyota and about the people there. Search after search I kept on coming back to a Camry at Gloucester Toyota. I called and met with Tommy. Great guy!!! He thoroughly went over all the options and proceeded, after I said "I'll take it", to enter my home in the navigation system, connect and sync my phone, and answer all questions I had...even the few times I realized he had already given me that answer but Tommy always answered as though it was the first time he gave that answer. Tommy throughout the entire experience was more like a friend helping you than a salesman. This was Saturday and he texted me so I would have his cell number...just in case... Well, just in case came on Monday when I left work to go pay... I didn't see a piece of aluminum and my 2 day old car had received a flat tire...yea me... I was 5 min. from the house, so I texted Tommy letting him know I would be late as I needed to change the tire and he immediately responded telling me as soon as I would arrive he would get the tire in the shop and have the car detailed while I waited. Again, more like a friend than a salesman, he walked me through the entire process after meeting me in the parking lot when I arrived. Literally, when I turned around after getting out of the car, Tommy was 20 ft away getting things started. Here's the BIGGEST BONUS...since I got there late, by the time the car was done being detailed, the shop guys had gone home. Any other dealership, I would have had to go home and change the tire myself. NOT while Tommy was there, he drove my car into the shop and changed the tire for me. WOW!!! I was hoping to find a dealership that I and my family could continue with and I did. After Tommy was done, he came and took me out to a nicely detailed vehicle. He opened the trunk, doors, and hood. He asked if everything was okay and apologized it took some time. To explain, I took the vehicle home on Saturday not too long after the vehicle landed on the lot so they had not had time to do a thorough detailing job so Tommy promised when we next saw each other he'd make sure it would happen. Again, any other dealership, that's what they would say and then it's, "we never said that"... You know those Toyota commercials where people were jumping beside their vehicles, in my picture, I had just landed... :) I know this is getting long but I also wanted to give a big kudos to their service guys. That tire incident wasn't a simple round puncture...one that may have necessitated a new tire...ugh... Broken record but any other dealership, "hey, sorry, couldn't fix it so we need to put on a new tire"...not here, they gave it an honest attempt and it was fixed with a simple patch...phew... I wish I could remember the name of the guy in service but they were respectful, polite, and appeared genuinely happy. Every person in the waiting room was treated like Gold. Let me not forget the lady you paid, so nice and had a great personality. From the test drive to the end of this experience Gloucester Toyota's people have made me a walking billboard. You know how dealerships always put their stickers on the trunk? It's something I don't like...well, this time it's different, I'm proud to let everyone know where my Toyota came from. Tommy, if you read this to the end, thanks again!!!

The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!

The Wife's 2007 Toyota Highlander Sport turned over 1006,000 miles and was still going strong. Since we've had it we have put tires as necessary on it, replace the battery, timing belt, water pump and alternator. We have driven all over the United States. We have defiantly enjoyed this car. My Wife has always been a Toyota fan since we first owned a Tercel in the 80's. After many miles, I had restored, painted and gave to my Son for College in Fl. The secret to Toyota's longevity is preventative maintenance. We kept up on all the recommended maintenance by the Dealers. I decided after 30 years of her driving demos it was time for her to enjoy luxury, so I surprised her with a new one. I went to Casey Toyoto, in Williamsburg, one for a Toyota, two the Warranty and their excellent service package. I was greeted but Mr. Badrara Sow on the lot. What a pleasant, polite, friendly and helpful man he was. He did not try to pressure me, but work diligently with me to find the perfect car for her. Even though the color was right, the style was not. We returned and she and Mr Sow found the one she loves. Everyone we dealt with from Mr. Sow, the Salesman, Mr. David Lowery, who explained all the ends and outs of all the technical operational parts inside, Mr. Mark Turner, the financial presentative, were beyond reproach. We felt that we were the most important person to them. The General Sales Manager, Mark Shebelski, even came out and introduced himself to us. The entire staff from the outside lot ,front door receptionist (sorry, I didn't get name), and all business personnel we were in contact were professionals. I would highly recommend all these people mentioned to anyone visiting this Dealership. I might add their lounge, lobby and especially the rest room were emaculate. Last, but not least, their prices are competitive. We drove away happy in our new car.

Great vehicle. All great features. Many features, I was not aware of until they just appear. I would highly recommend this vehicle to anyone looking for a luxury vehicle.

This car exceeds all my needs. It is very comfortable. I love the styling and i love the engine noise in the car. The car has had 0 problems and i drove the heck out of it. I love the car very much.

Great value for the money, has run flat tires blind spot notification mirrors, big trunk combined with split seats and lots of other standard features.

It is the best electric vehicle on the road. Alloy frame, carbon fiber body, 20 inch Ecco tires, and a range extender for the battery puts the I3 in a class of its own. The vehicle is fast, nimble, and a joy to drive. The perfect city vehicle.

Can't wait for the 2020 model so I can buy it. This car is in my view exceptional. It blows away the Lexus, Audi and Jaguars I have owned previuosly

I have owned this vehicle for 2 months, and am very happy with it! I was a little nervous about downsizing slightly from a Ford Escape to a Ford EcoSport, but it has proven to be plenty roomy for my needs. I am really impressed with all of the nice features like heated seats, moonroof, and the Sync3 system - all without a big price!

Love the stying both inside and out! Love all the safety features especially the 360 camera! Handles beautifully and has a lot of energy! I love that it’s a SUV where I sit higher up and feel more in control and the generous cargo space! What more could I want!!

Colette Stevens WOW! Words cannot express how wonderful she is along with her team. She always greets you with a smile & makes sure that my vehicle is serviced on time or even ahead of schedule. She makes you feel as if you are her priority. She is very knowledgeable about my vehicle & answers all my questions. Great team player and a GREAT asset to your service department. My husband is a do it yorself kinda guy, but never once has he said no to any thing Colette has told him our car needed nor has he questioned her & that alone is would be a reason to give her 5 stars. But as you can see it's so much more. I'd give her 10 stars if I could! Thank you for hiring her. She's a keeper 😄

This vehicle is a perfect fit for our needs. Plenty of room, power, and fuel economy! Excellent design inside out. Very nice set of wheels indeed.

There is a first time for everything 😕 Today my vehicle failed inspection and since I live on a military installation I could not return home with my vehicle 😕 But Grant and Rich ensured I was not stranded. Previously on of my biggest concerns leaving a luxury vehicle and now in a Honda I was concerned I would not recieve the amenities that my luxury dealer provided, but today Casey Honda is on my "Luxury" list! When I returned home i realized I left my keys and when I returned for them Don helped me get my keys despite the fact the service shop was closed. It because of days like today... I love Casey Honda! Thank so much!

Passport way met our expectations! Very happy with car and performance and comfort! Drives like a dream. Spacious for all our things, lots of power, great music sound, and dealership was fantastic at Stockton Honda!

Chris (Service Rep) was very professional; knowledgeable; and very courteous with me. He did a superlative job representing your dealership. I had left another Toyota dealership after 10+ years with them because our experiences at Pearson's is simply exceptional. We bought our 2015 Camry at your business and plan to do all of our future service and car buying with you. We have been Toyota owners for > 10 years.

I love it and would recommend this car to friends and family. It rides smooth and quiet. It's roomy and comfortable. Its push button start, not sure how I feel about that yet. lol

I was in and out quickly. I was expecting a wait time of about two hours. I was on the road in about an hour and a half. This was a pleasant surprise. My advisor was friendly and courteous, two thumbs up 👍👍 for an Outstanding experience! Dwain

This vehicle has much more space than my previous Highlander, very comfortable on long trips, 0 complaints after a year of ownership, can't say that about other new cars I have owned. The only down side is the 20 mpg it gets, but is comparable to other SUV's in this class.

Went to this Kia to get three recalls done on my van. Most of the people were pretty kind for the most part. The first day I went to get the recalls done, my appointment was at 9:30am and they said my vehicle would be ready by 2:30-3. Prior to them taking my vehicle, I asked since the control arms would be replaced, would I also be receiving an alignment, since at that point my alignment on my vehicle was fine. My service advisor Katie, stated yes. I never received a phone call so I called them. They said it would be a little bit longer because "he's banging with a mallet because he's having trouble taking off the part." Again I called a few hours later after not hearing anything, they stated my vehicle wasn't ready and would need to stay overnight and would be ready by 10:30am. I said okay that's fine. Next day, I again, never received a phone call and called myself around 10 and the work still was not completed. Katie stated if it wasn't done by today they would look into getting me a loaner car. Around 1, I called again and my vehicle was done. I went to pick up my vehicle. They did not tell me I would need a second appointment to install the door latches. They also never aligned it. So, I called again to schedule another appointment due to it not being aligned, and asked if I also needed to make an appointment for the door latches since no one had mentioned anything about it. They had simply said I was "good to go." Went to my next appointment two days later, dropped off the car at 12:30 they stated it would be ready in an hour and call me. I got there at 2:30 after never receiving a call, and the service technician didn't know I was behind him. When asked if he finished on the van, he stated "I haven't started on that xxxx yet." So again, I am asked to wait until 3:30 and they will call me when it's done. I again, never received a phone call and just showed up close to 4:30. The work on the door latches was completed however the main reason for the appointment (for the alignment) was not completed, but they stated my vehicle was "done and ready to go." After I left I then called to speak with a manager, my first call was ignored and they let the phone ring for almost two minutes. I called back and requested not to be transferred but to be put on directly with a supervisor or manager. The manager, Joe, stated that they are not required to do alignments on the recalls they did. When I explained it's a control arm and suspension work requires an alignment. He stated yes but the recall doesn't include an alignment and then stated he would actually like to drive the vehicle himself at a third appointment. Had I not been told after I asked on the very first day I would be getting an alignment I would have been fine, however they told me not once but FOUR times that they would be giving my vehicle an alignment and it was never done. I'm taking it back today to see if they will give the van an alignment but after all of the xxxx we've gone through I'd rather go somewhere else. Also, according to Kia customer service and the manager, the recall states they are not required to do alignments after replacing the control arms (major suspension work), this would be at the discretion of the dealer. Edit: After the service manager Joe learned about my experience he did his best to correct the situation even though I was just given incorrect information by a member of the staff. I was given an alignment and due to having to make so many appointments and the experiences he also mounted and balanced our new tires for free. During our time there, they kept us informed and made sure we were comfortable, not one but about six people asked us if we were okay or needed anything while we were there. Joe also test drove it before and after and test drove it with my husband as well. Overall, I will likely return to this dealership for any future needs.

Plenty of room in the interior, both front and back . Adults can comfortably sit in back seating. I had the Sport model and loved the heated seats in the winter. I would still own this car if I hadn't been offered a great deal on a newer model.

The Town & Country is a nice upgrade from our old Dodge Caravan. Base model comes with premium features to keep the driver & passengers comfortable.

For a small vehicle,it rides well, great interior room. Adequate head room and legrom. It has never disappointed me. The infotainment system and backup camera is great.

I loved everything about my Dodge grand Caravan. It was a comfortable and reliable vehicle. Not many premium features, but that Is not important to me. Easy to haul stuff or the family. Would but this van again.

Practically everything is standard on this car - items that would cost many thousands of dollars extra on other brands in this class. Very smooth ride, comfortable, roomy interior, handling is sure.

The comfort is unbelievable - Technology is awesome - Can't say enough about it. On the 5 hour drive home from the dealership we were trying find something we didn't like. . .4 days later I still can't find anything I don't LOVE about this vehicle!

My only complaint is the headrest hurts my neck terribly, other than that this vehicle is my first car and its amazing on gas and so reliable. Love it!

This car has plenty of leg room front and back 3 USB ports the ride is incredibly smooth very comfortable ride I love it if I ever buy another it will be one of these very sleek design