Used 2023 Honda Odyssey for sale near Dracut, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

Amazing service done by kind people. After having my last car ownership experience go so poorly I’m happy my car is being serviced at Kelly VW! The dealership itself was clean and modern, making me feel very happy to be spending the waiting time in such a nice area. Overall couldn’t recommend Kelly VW enough!

Love most things about this car but today's cars have way too many buttons and gadgets that aren't necessary - too distracting. This one hugs the road well, handles nicely, rides very comfortably. We've driven Honda's since 1978 and find them very reliable and trustworthy cars.

Just purchased a 2025 Honda accord with Driss my purchasing experience was amazing I also want to give a big thank you to they’re finance manager Josh who went above and beyond in getting me the car in a timely manner he’s very efficient with his work and his work ethic is something to not go unnoticed working with him was such a pleasure!

Very friendly and easy to deal with. Made themselves available to fit our schedule. Continuously checked if all of our needs were being met and if we had any questions.

The service department at Kelly Volkswagen is outstanding! None more so than Rachel DaSilva… She is exceptionally efficient, professional, and friendly. There is never any guessing or surprises. Highly recommended!

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

I recently purchased a pre-owned vehicle at the AutoMax in Framingham. I have bought many cars in my lifetime but I can honestly say, this was one of the best car buying experiences I've had in a long time. This was my first time at AutoMax of Framingham and I was able to find the right vehicle, with the right options and at a fair price (compared to your competitors). However, what really made the experience worthwhile and very appreciable was the salesperson Matheus. "Matt" is really a great salesperson. Much different from others I have met and dealt with. Matt is extremely Knowledgeable and professional - Great Hire and Asset! I will continue to do future business with AutoMax and will refer my family and friends as well. Mark

“Great service” Great service!! Everyone was very helpful. Work on my car was done with very well!

The express line operated at lightning speed getting me in and out in under 1/2 hour. Phillip is courteous, professional and customer oriented.

Brought my car in for the 15,000 mile check up /oil change. Chad was the service rep. He was finished before the time span, he quoted me.. That made me very happy. He was very professional upon giving me the wright up on the work that was done on my car, Chad was true to the awesome service I am familiar with at Honda North.

Autofair has been extremely helpful and open with the whole process. They have done well in covering all warranty issues thus far, even providing loaners for longer repair jobs. Bob, the salesman we worked with, has been of great help during both pre- and post- purchase.

Cannot say enough good things about Werner and my experience. In March I got a new Cx-30, Tucker was great in helping match a package that fit my needs and ordered me in the car. Less than 2 months later I was rear ended and 7 weeks later the car was deemed a total loss. Tucker was then able to re-order me the same exact car, package and colors and it came in within a week, with the same great deal. I hadn't planned to come back so quickly for another new car but Tucker and Jay made a very stressful situation so much easier. Highly recommend this dealership

I am currently leasing my 5th Honda from Cambridge Honda. Ruben Calderon was my recent salesperson and I found him to be very professional, and helpful , especially when dealing with an issue with my insurance company. He promised me excellent customer service and is a man of his word. I highly recommend Cambridge Honda and Ruben Calderon for their excellent customer service.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.