Used Cars for Sale in Dracut, MA

Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.

Madison is an amazing person!!! Always takes good care of me every time I visit. Great customer service and personality is amazing. Valuable Employee for sure....

Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M

Tim Bishop helped me through the buying process and jumped on the phone with me whenever I needed to speak with him. Tim Pullo also stepped-in and really saved the day, as well. I truly haven't had an easier, less stressful experience with a dealer. I would recommend Tim Bishop to friends and family.

Tim is a nice salesperson, he is patient for helping customer the whole process, the only thing he can do better is to call back certain customer on time. Try not to let customer expecting the phone call too long.

great group of guys and ladies. great and expedient service. I would recommend them to anyone. knowledgeable staff and comfortable waiting area. pleasant conditions. great experience

Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.

Excellent service, take great care in explaining all details of a vehicle from performance to sales! I would strongly recommend North End Mazda and Subaru since I have owned both!

My car was having trouble just before the holidays and Mark and his crew were able to get me in a loaner to make it home for Thanksgiving. That Friday they were in contact to with me to let me know they were doing all they can to get me in a new car, as I requested. Mark Atkinson did a great job of checking in to see what I was looking for in a new car and delivered. The process was easy and they walked me through every step, which was very helpful. This was a friendly welcoming environment and I would recommend a friend there anytime. Also, Greg was helpful in explaining the features the car had to offer. I'm sure I wouldn't have figured it all out without his tutorial. I drove away as a happy customer. Thank You Joe...

I went to north end Mazda to browse and met Mark Atkinson, he was friendly, knowledgable, and honest. I decided to purchase and he made the car buying experience the best I have EVER had. It was quick, easy, stress free and he made sure I knew everything possible about my brand new car. I look forward to business with him and would highly reccomend him to anyone looking for a Mazda.

Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due. (1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns. (2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order. (3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more. The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.

Mark is the man with a plan!!!...

It was my first time buying a car from North End Mazda. Our sales representative was Mark Atkinson and he was absolutely great. I felt truly welcomed and comfortable when it came to looking at different cars. Mark answered any questions or any concerns with us with full transparency about the pros and cons with each car. He was super knowledgeable about any car questions we had and above all, very friendly and truly about his customers. Ended up buying a used Mazda 3 and he made sure that I knew every in-and-out with the car before driving away. When Mark found out that a latch in the console was broken, he immediately worked with the service team to fix the latch within 24 hours- incredible service! I truly appreciate the hard work, dedication and immediacy of the North End team. It was great learning and working with Mark and the team at North End. I would totally recommend North End Mazda for anyone looking for a no hassle car buying experience with a staff that truly is for their clients. Thank you again! -AJ

mike obrien is the best hands down. no bs just the best price and that's it!

Fast, professional service at reasonable prices. They have a great waiting area with snacks and wifi, so that's a win. Definitely recommend this dealership and their service department.

I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.

We were in and out in a very timely manor. In the past have been in dealerships for hours . They respect my time as being important.

In the past I have leased 3 Ford vehicles from another dealership. This showroom at Kelly Ford is state of the art, very impressive. I loved the vintage vehicles on display. I went in with a friend who was in the process of purchasing a vehicle, I had no intentions of purchasing one myself, but I did the next day and couldn't be happier with the service and the whole experience I had at this dealership. Bruno Caetano was my sales person who did a great job, and made the experience stress free. I will definitely recommend Kelly Ford to friends and family who are in the market for a new vehicle.

Great to do business with, from sales to service. Easy to talk to, not pushy, walk through process was a great experience.

Framingham Ford did a great job working with us and Ford Corp to replace a driver side door panel. Part was ordered and part was replaced in a timely manner.