Used 2022 Honda Passport for sale near Plainfield, NJ

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

After owning 2 CRV’s I decided to go with something larger. I’d initially been considering the Pilot, but I didn’t want or need the third row of seats. I’ve had my 2022 Passport for exactly a year now, and I love it. It makes me happy every time I get behind the wheel. For the size of the vehicle the gas mileage isn’t bad; I’m averaging 15-18mpg city and 23-27mpg highway. It handles well and is very comfortable. I’m not a fan if the idle stop, but that seems to be standard on many vehicles now. I’ve become accustomed to turning it off immediately, so it’s not a problem.

A great buying experience here for a used, certified 2015 Civic. my sales agent was easy going, no pressure. Plenty of info on the vehicle history, negotiating was painless, and none of the good-guy/bad-guy tactics to drive up the price. Also did not have to endure the "my manager wants to meet you" crap. This was the quickest and most painless car buying experience I've had to date. I highly recommend Cory in the pre-owned sales office, and I've heard good things about Joe on the new sales side as well.

2022 Passport only has 900 miles on it. Been driving for over 60 years and will say this vehicle is one of the more difficult ones to drive -- the long hood really makes it impossible to tell where the right front fender is when parking. I have a great feel of a vehicle while driving and can say that the Passport does not offer that feeling. Will say that Honda quality for final inspections is sloppy as the Passport came with all 4 wheels unbalanced. Passport is also a very low seller for a variety of reasons. Given all that, it's still a good vehicle that takes time to warm up to.

Jamie is very easy to work with, he is straight up , no nonsense and will be up front about pricing , trade in value, what to expect moving forward etc… this is my second car from him and just like the first car, the process was smooth sailing

I Love My Passport! It runs great, and is very good Off Road with it's AWD! However, I think it, like many other new cars are overpriced today by about $10k

It was great. Robert took care of us from beginning to the end. Made sure the process went through smoothly. Very straight forward. Go see Robert, will make you feel comfortable with everything. I do recommend on buying your next auto at Bay Ridge Honda.

Love this vehicle with the exception of the automatic idle shut off. Seems to me it would put added wear and tear on the starter in addition to using more fuel starting the engine every time you stop. You have to remember to hit the off button every time you start the car. Cruise control jerks a bit while going downhill also. Great comfort, very quiet, easy to get in and out of and roomy.

Tom T is the best salesman I ever dealt with hands down.Just bought my second car from him and wow he made the process and experience easy n fun the way it should be. Thx again Tom t!

Might be too soon to review. Only have 500 miles on it. I really do like it. I have previously had 2 CRV's with a much smaller engine and they were much quicker to accelerate and naturally got far better gas mileage. In Sport mode it is very quick even with "echo" on. I have been getting 17 to 19 mpg. Maybe it will improve in time. It is very comfortable and has great safety features. My biggest complaint is with the very low sound with the turn-signals. (CRV's were equally TOO quiet). I can't imagine why Honda doesn't improve the sound. I've adjust sound level to the highest level and with the radio on, I can't hear that the turn signals didn't shut off when making a turn. I checked the internet and found that lots of customers complain about this with Honda's. I asked the dealer service dept if there was a work around and they said it has come up from time to time and no solution available. The service manager said he drives a VW and the turn signals are much louder. My wife's KIA Laporte 's turn signals are 10 times louder than the Passport (Trailsport) Not a dealbreaker...just annoying.

Just today we drove out with our new car. This dealership is totally on the other level. Don Lamperti was our salesman who very patiently answered all my phone calls during the last week. This place is truly amazing. The customer service is incredible and their cars are in incredible condition! It was totally worth driving from Long Island for this experience! Thank you

great buying experience very helpful no pressure salesman would stay after hours for me because of my hours at work best warranty life time on engine and trans thanks again

Carlos Vargas excellent service they resolved all my doubts and we lef happy with a new vehicle, we are very good and i gladly recommend anyone to visit this dealership

EXCELLENT EXPERIENCE !! With the purchase of my car EXCELLENT ATTENTION, CLARITY AND PROFESSIONALISM from ROBIN recommend 100%. He was very attentive and worked well with me to reach my goals for purchasing a brand new car !

Made trading in car and getting into lease a breeze. Honest and didn't change numbers or waste time. Second time doing business with them and it was great. I would recommend them a hundred times over. Joe, Milton, Rose , Emmanuel and Josefina are who I had the pleasure of dealing with.

My first ever new car shopping experience was flawless. Carlos Vargas of Hudson Honda was very instrumental in the process and his professionalism was awesome. I would highly recommend getting your next vehicle from here.

All the guys in the location were fantastic and made my purchase work for what i was willing to do. stayed late and were very professional

Adrian was super helpful with assisting me today. Very honest and transparent great car salesmen !

The best experience I've had when buying a car! Khalil is a wonderful salesperson, he explained everything in great detail for me. I felt no pressure whatsoever and this made me feel more comfortable. If you're looking for a great car and a great salesperson - my advice - go straight to Honda of Hackettstown and ask for Khalil!

Great Job by Brian the manager in Service who came out to talk to me about the safety of my 2014 Honda Accord, his department btaking care my two Honda Cars, this time he call me in to talkon the 100,000 mile service I needed, and he advised with honesty and care. Very proud for taking my tow Honda Cars to Brian anytime I need services. Service dept. is clean and relaxing place to wait while you get the services. Staff is great and friendly. Highly recommend the Honda of Hackettstown Joe P customer

We had an excellent buying experience today with Earl K. The whole process was smooth, no games, straight to the point and we were in and out in 2 hours with a great deal on a great car. We as well worth the hour and a half drive to this dealership.

I had an exceptional experience working with Deniz Akad, From the moment I walked in, he was welcoming, knowledgeable, and professional. He took the time to listen to my needs and helped me find the perfect car that fit my budget and lifestyle. Deniz was transparent throughout the entire process and made sure I understood all my options, never pressuring me into a decision. His attention to detail and customer service skills were top-notch. If you're looking for an stress-free, positive car-buying experience, I highly recommend Deniz at this dealership. Thank you for making my purchase so smooth and enjoyable.

Alexis was helpful in every step of the way when it came to purchasing my first car and then trading in for a new one. He was very transparent about everything, gave all the key details about the cars I was interested in as well as some other cars that were recommended for me. He made sure from seeing the car, trading, financial information, and everything was thorough and clear. Helped us out in every way possible. Even the financial manager was fantastic as he gave us options and recommendations on how to go about financing my car. Amazing!

Miguel,Lou,Gary and Paul Great Team. We are so happy with our new CRV.Came in excited left so satisfied!!! It was a pleasure dealing with you

Honestly dealing with Jeff was amazing. He went above and beyond to make a nicer truck available to me. It met all of my requirements and then exceeded them. I will definitely be back next time and recommend them as well.