The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
Paula Morrison proved outstanding professional service during our visit to Germain Honda in search of two new vehicles. Her honesty and sincerity allowed its to purchase one vehicle today and initiate a search for the right color of the second one which will hopefully arrive in a few days. Scott Cassidy provided excellent financial service. We were highly satisfied with our service experience.
The salesman did a great job making us feel comfortable, and explaining our options. After the deal was made it took quite a while to actually get out car so we could leave. Other than that it was a very positive experience.
Helpful crew here made easy work of alleviating our fears and questions with accurate representations and quick responses and actions. We came in window shopping and left with the right price car for our needs. Paula narrowed down the choices to 3 with our input and they were dead on what we were looking for. They were not pushy and took time to answer each question. We choose out of the 3 and left today happy.
Jay England was our salesman. He was all prepared when we arrived, pulled the car I had in mind from looking online and we went for a test drive right away. He knew how much I wanted the car, but also knew i wanted to be careful with my spending because of college. He worked very hard to get us both a good deal and I so appreciate it. Working with Jay was very easy, he was friendly and made good conversation. We worked with Scott on the financial part. Again, very quick and easy. He had us out the door in no time. The only thing I would say that could have been better was the detailing of my car before I left. There was trash and old water bottles left in the glove box, streaks all over the windows, and cleaner left spotted all over the cloth part of arm rests. For an almost brand new car (2018 with 3000 miles), this was surprising and disappointing.
This is not my first purchase from White Allen,however this was our first Honda purchase. The salesman was very professional and spent quite a bit of time going over the features of the CVR. The buying process was one of my best,started out with the internet contact for pricing and he was a staight shooter on pricing. Set us up a appontiment right away for the next evening. As always I was expecting the price to not be what I had been told. Not at all even gave us about another $50 off. After looking and driving the CRV my wife decided that she liked it but not the color we had been looking at. No problem White Allen had another unit from another dealer within a day and had it ready with options on within two days from the first time we were there.
Highy recommend White Allen!!
Don’t look anywhere else for a new Honda. BRADY is the go to man for doing a deal. He will work you a great deal. He saved me money, time, and hassles from the other dealers. I had narrowed it down to a few cars and he asked me a few questions and told me what he thought was best for me and it was my first choice in my head, and the lesser expensive vehicle so you know he wasn’t all about the money. He looked at my car and gave me a number which I thought was low at first but he showed me his homework and it was fair. He treated me with respect and my salesman Gordon was a true pleasure to work with as well. He is a true saint! I’m not the best with technology and he spent 30 minutes plus helping me. I honestly feel as they are the best in the business... they hear it quite often! I will be back! God Bless you two!
Working with Tony and Jeff was a wonderful experience. I was very comfortable and felt like I was sitting there with a friend. They treated me like a person and not just a potential sale. I have never felt so satisfied after buying a car. I would recommend them to all of my family and friends.
Wow! From first contact/inquiry to final sale, this dealership is simply AMAZINGGGGG!!! Deondre was my salesman & he was nothing short of PHENOMENAL!!!! If you’re in the market for a vehicle & don’t come here, you’ve done yourself a grave injustice! Clint, Audrea & Eric, your hospitality and personal touches to my experience were out-of-this world appreciated! I’ve dealt with dealerships in the past & they all fall in comparison to this one! I drove 1.5 hours and was greeted like I was family! And once I made my decision they actually said “welcome to our family”! I never once felt pushed, rushed or swayed. I felt appreciated & cared for! I’ll NEVER give my business to anyone else! This place & staff deserve more than 5 stars but that’s all Facebook will allow me to give. Superb! Thanks so much!!
Our salesman was very helpful, kind and made us feel comfortable. We were able to drive a couple cars and given options to make our decision. When we ordered a car not there, it came in a day to our surprise and they were able to accommodate us.
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
Bought a 2006 Hyundai Sonata in 2014. In 2016 car was totaled. Insurance devalued car because it had previous damage to the frame ( not disclosed at purchase) Be sure and get Carfax... don't let them talk you out of it.
Helped me get loan and car I was interested in. Easy process.
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