The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
I went in for an oil change and tire rotation. My car was also making a noise.. I explained everything that happened to Matthew and the problem was fixed! I also had lunch in the cafe. This was the second time I had eaten there and the food was excellent!
This was the easiest car buying experience that I have had. The staff were friendly and helpful. Luis Fonaeca could teach a class on customer service fundamentals. He made the process smooth and easy to understand. I would recommend Honda of Fort Worth to anyone.
We were very impressed with the staff, they were vey professional and treated us with respect. We drove 180 miles to their place of business where we were going to buy a truck. They quoted us a price on the phone and it was exactly that when we bought it. They were and are a great company to buy from. They gave us a price on our trade in and they gave us a loner while they got our truck ready for us. We will recommend this company to everyone . You cannot go wrong dealing with this company and their sales people We give them a very high rating.
Oliver assisted me with a new purchase two years ago and it was an amazing experience! He has not been cut from the same mold as the typical car salesman. With Oliver, there is no pressure, there is no "but if you buy today ...", he does not overload me with Honda statistics, facts, etc., and he doesn't bad mouth other car brands or dealerships. I and my family will continue to ask for Oliver and if he's not there that day, we wait.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
Fast, efficient, effective, professional. Could not be better. The waiting area was spacious and comfortable. The coffee bar was good and relaxing and free for service users. Mr. Ellis put me at ease and kept me informed very step of the way.
Sales Manager Dru and finance team were true professionals in diligently working to get trade in value assessed and car sale negotiated. The process was quick and they accommodated our needs to ensure satisfaction in all facet.
Visited David McDavid Honda of Irving looking for used cars. Was greeted by GP Inyang who treated us very nicely and asked a few questions to determine what we were looking for. First car he showed us was the winner. Thanks GP for not wasting our time but quickly finding the right car to meet our needs. Thank, Roger
I drove almost 300 miles to buy a new 2018 Honda from them, I did internet shopping & got $500+ better deal there than locally, It was worth the drive to me, Everything handled well at dealer & only spent about 3 1/2 hours total there
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