Used 2022 Honda Pilot for sale near Andover, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

It all started with a phone call to your dealership and Barry answered the phone and from there we had an hour drive Barry had what we were looking for and held it for us he then turned us on to another car sales man in sorry I lost his card but he was great as well. I would for sure recommend this dealership. We bought a new car and felt satisfied with all that worked with us to get it done. Thank you all.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

My brother and I had the distinct pleasure of working with Carl and our incredibly impressive Senior Sales Consultant Mr. Peter Ly. This was our first experience with Honda Village and rest assured that it will not be our last! In fact we now consider Honda Village our go-to Honda dealer. My brother purchased a Honda certified formerly leased CRV that is simply outstanding! Clean and like new! Peter made the whole experience wonderfully comfortable and we can not say enough good things about Peter's expertise and attention to detail. If you want a great car or truck the Honda's have it all, and if you want a great car buying experience we don't believe you will find better than Honda Village!

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Oil change before. long trip. Inspection found leaky radiator. Required an overnite stay but car was ready next day for my evening appointment. Rental service available for my use.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Thanks Joseph, for helping us even though we came late. Treated us well, transparent, and recommend him. Honda village is good but a bit small. Thanks again, take car.

We worked with Ron Harrison and it was a great experience. He was personable, polite and professional. He took the time to answer all of our questions and make sure we understood every detail. I was not planning on buying a car on my first visit there but he sold us on a great deal. He's definitely the best car sales person I've worked with.

I recently purchased a 2025 HRV Honda because of Carlos Polit, he was so friendly and did not pressure us into anything. I came with my husband and friend randomly without planning to buy anything on that day, but carlos proved us wrong hahah. We had so much fun during the test drive and he offered us amazing espresso and drinks. He also gave us a good rate for the car, I’m so happy and comfortable with my purchase and super excited to drive my Honda! In every maintenance visit I’ll plan to buy Carlos a free iced coffee for the good times we had together!

I had great service and the time spent was good including recommendations. Wesley was very helpful explaining what needed to be done for the scheduled maintenance.

Great service, thank you to Ludgi! Honda North made everything so easy and a pleasant experience.

Great service!! Everyone was very helpful. Work on my car was done with very well!

“Great service” Great service!! Everyone was very helpful. Work on my car was done with very well!

The express line operated at lightning speed getting me in and out in under 1/2 hour. Phillip is courteous, professional and customer oriented.

Brought my car in for the 15,000 mile check up /oil change. Chad was the service rep. He was finished before the time span, he quoted me.. That made me very happy. He was very professional upon giving me the wright up on the work that was done on my car, Chad was true to the awesome service I am familiar with at Honda North.

I definitely would like to shoutout Frankie as he made the car buying process for me and my wife very smooth and easy. 10/10 service.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.