Used 2022 Honda Pilot SUVs for sale near Commack, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Tony Noto was very courteous and patient. He tried to get me the best deal. I appreciated his effort.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

We bought three honda crv ,s from mark great sales man gave us great service I recommend everyone to see mark when buying a honda.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

the dealer is well experienced and very helpful, made me feel comfortable. Toyota 4 runner is awesome to drive, nice car.

I as treated like friend yet Ed and Mark were very professional. They stayed within my budget line and I got the vehicle I wanted. I would recommend them and this dealership highly. I love my 2020 Pilot!

I have been purchasing cars from Courtney Honda since 2008 in large part because of the excellence of their service department. They are courteous, flexible, friendly, accessible, and do excellent work. I recommend them without reservation.

I had an excellent experience working with Todd K. at Honda of Milford. He was very professional, knowledgeable, and incredibly helpful. He took the time to answer all my questions, provided great recommendations, and made sure I got the best deal possible. I highly recommend Todd K. and the entire team at Honda of Milford for anyone looking for a great car-buying experience. -JohnP.

I bought a new 2020 Honda Accord sport from them. Ron and his whole team made the process super easy. Was in and out in an hour and picked the car up later the same day. Would buy again from them.

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

Kevin went above and beyond with the problem I had. He is an excellent service rep. Very professional and cares for his customer’s satisfaction. Thanks so much kevin. Madi Belfiore

Luis Almirante, is the best, he was so helpful in my purchase of the car of my dreams, he was patient kind and nice very professional simply the best!!!!! Thank you Mr. Luis Almirante, Honda of New Rochelle

Ask for Carlos Rodriguez you won’t regret it ! As soon as we got to the dealership he made us feel comfortable I did not feel pressured or rushed . He made the process really smooth . He went above and beyond and successfully got the exact car I wanted . He is a very good communicator very knowledgeable always kept me updated and tried to help as much as possible . Love my new car thank you !!

I was a somewhat unusual customer in that I was an out of state purchaser for a limited availability Civic Type R. I had the most exceptional experience with the team at Hillside Honda - Edwin Luzon and Eli Hartley - who were both supremely courteous, knowledgeable and helpful. I truly couldn't have asked for a better deal or purchasing experience with them. They are an asset to the Hillside team. My phone calls were returned promptly, no request was too hard, and their service was top notch. Upon arriving to collect the car, Edwin professionally too me through the paperwork, dominated all the features of the car, and sent me on my way with helpful directions to get out of the city.

I am a long time client of Honda New Rochelle and its service department. I can recommend a service manager there, Bob Hochberg, for his polite, professional and knowledgeable service that have kept my cars over these years in tip top condition.

Bob in the service department is exceptional and really took great care of my car's needs. I wouldn't go with anyone else

Treated me with respect, patients and clarity thank you guys for everything! Came back because i thought something was wrong with the car and they helped me right away thank you kelvin

Ray Valerio delivered excellent service and followed through with his promises about securing a great car for us!