Used 2022 Honda Pilot SUVs for sale near Swampscott, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

I recently had the pleasure of working with Adriano Carlo at the Lynnfield Nissan location, and I can confidently say it was one of the best car-buying experiences I've ever had. From the moment I walked into the dealership, Adriano made me feel welcomed and valued. His professionalism, knowledge, and genuine enthusiasm for helping customers were evident throughout the entire process. Adriano took the time to thoroughly understand my needs and preferences, guiding me to the perfect vehicle that met all my criteria. He patiently answered all my questions, provided detailed explanations, and never once made me feel rushed or pressured. His expertise in the features and benefits of each car was impressive, and he ensured I was fully informed to make the best decision. What truly stood out was Adriano's commitment to customer satisfaction. He went above and beyond to secure a fantastic deal and made the entire financing process seamless and stress-free. His attention to detail and dedication to ensuring every aspect of the purchase was handled flawlessly was truly remarkable. Adriano Carlo is a shining example of exceptional customer service. If you're in the market for a new vehicle, I highly recommend visiting the Lynnfield Nissan location and asking for Adriano. His professionalism, knowledge, and sincere dedication to his customers make him an invaluable asset to the dealership. Thank you, Adriano, for making my car-buying experience truly outstanding! -Lisamarie M.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

I purchased a vehicle from Autobahn USA Dedham about a month ago and couldn't have been any happier. I worked with Peter and let me tell you he was great in all aspects. He took his time explaining everything regarding the vehicle and answered any questions my family and I had. He is extremely professional but also has a humorous side, which made the entire process even better. He was very understanding and helped us find the right car that worked with our budget. If you are considering buying a vehicle with them I recommend it, given to me in great condition. And if you want a greater/smoother experience then ask for Peter! :)

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I have worked with Sean many times and at all times he was very professional, he explains what has to be done in very easy terms and keeps you informed thru the day on how the repairs are going(very appreciated on my part) he makes you feel comfortable, no rushing you always focused and just a pleasure to work with I have been a customer almost 3 decades at Honda North and Sean is right at the top of tech advisors Joey Stanganelli

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Just purchased a 2025 Honda accord with Driss my purchasing experience was amazing I also want to give a big thank you to they’re finance manager Josh who went above and beyond in getting me the car in a timely manner he’s very efficient with his work and his work ethic is something to not go unnoticed working with him was such a pleasure!

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Bought our 2022 Passport at Boch Honda West and felt no pressure from Mike or Rich during the process. Service over the past year has been seamless and stress free. Very accommodating when a timely recall was needed. Supplied a rental without issue.

Alex was amazing with helping me purchase my brand new Camry. Very patient and helpful. Thank you Alex

I had an easy buying process and continue to bring my car in for service. Yesterday a routine oil change went exactly as I thought it would! They had me in and out after just a few minutes! The waiting room was clean and comfortable and had plenty of snacks! A great place!!

It is nice dealing with true professionals that care about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. Always taking excellent care of the customer needs and paying attention to minor details that makes a great difference. Outstanding!!!

I am currently leasing my 5th Honda from Cambridge Honda. Ruben Calderon was my recent salesperson and I found him to be very professional, and helpful , especially when dealing with an issue with my insurance company. He promised me excellent customer service and is a man of his word. I highly recommend Cambridge Honda and Ruben Calderon for their excellent customer service.

Great service experience with McGovern Hyundai. I was on my way out of town for a few days, and found an oil leak in my car. They took it in since I wouldn't be using it for a few days anyway. While I was away, they diagnosed it, put in the warranty claim, and kept me informed by phone and text the whole time. When I came back, the parts were ordered and on the way, and a day later I had my car. Super easy, super organized and professional. Thanks Letizia and McGovern Hyundai!

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Chris Etheridge was exceptional, professional, listened, and made our sale smooth in little time. Those days of sitting in a dealership are over. Thank you Chris we look forward to working with you in the future and will give out referrals for sure.

I had a great experience purchasing my new 2025 Honda Civic from Nucar, after a few mishaps and misunderstandings with the online team Dave Belanger and the Manager stepped in to make everything right. From that point on it was a great experience and I highly recommend working with Dave for a 5 star experience!

I had a wonderful experience purchasing a new car recently at Honda North. Jasli the salesperson was very professional and knowledgeable. I had not purchased a new car in many years. She was very patient and kind and answered all my questions. She helped me decide on the perfect car. She made the entire process smooth and efficient!

They were excellent. They got me right to the car I was looking for and They did not attempt to add any illegitimate fees to increase the price. They got the car ready for me so I could pick it up the next day ready to go. The experience of getting a car from this place went as well as it could have gone. I highly recommend them. The person who helped me was Frank Santino and he was easy to work with.

We had a great experience at Ocean Honda Hanover. Dan Gilbrook made us feel comfortable and he was very informative and answering every question from us. In fact, the Pilot we were interested were not available, Dan was helpful to find the car that we want from the other location and made it shipped to Hanover for us. There was no pressure involved in the process and this was my best car shopping experience ever. I highly recommended Ocean Honda Hanover for car shopping and thank you Dan so much.

My experience at McGovern Hyundai of Danvers deserves recognition-especially of Letizia Talluto, the Assistant Service Manager. She truly defines what exceptional service should look like.

Very friendly and easy to deal with. Made themselves available to fit our schedule. Continuously checked if all of our needs were being met and if we had any questions.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.