Mark was my salesperson. He was knowledgeable and did not give me the "car salesman" feeling. He listens and pays attention to your remarks. I was very satisfied with the buying experience. Hertz gives great deals on those used cars, I did not even negotiate. The facility is comfortable but looks like a trailer with AC that does not need to be blasting! While the finance guy (bought my car cash) was very nice and courteous, the buying process could be shorter. Although this is not due to Hertz's financial service, but to the number of documents we have to sign. I have to point out that it was much faster at Hertz than at my previous dealership. So to conclude, go there, buy it, and drive home.
Great service as always with service advisor Jose and service assistant Delores. Both take the time to hear your car issues and concerns. I feel Jose is very honest about the best course of repairs for my 2011. Delores makes sure to communicate my message to Jose for me. Delores makes me feel like an appreciatived customer. I have been a customer of Frank Hyundai for more then 25years and I’m always treated professional. However I have come out of pocket about $1459 in the last 3 months.
Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
Cars on-line were the same as in the lot. Always useful! Luis was extremely helpful and there was no pressure to buy. We looked at several cars and test drove 2 with no issues. The whole process was simple, relatively quick (buying a car always take time to do the paperwork). We bought a car which was ideal for our uses and was immaculate. Would recommend checking their stock on-line and coming here for excellent Customer Service. Thanks Luis.
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