Exceptional Customer Service Above & Beyond!
November 6, 2018
Mr. Underriner truly is a man of his word. His door is always open and his phone is always on. Customer service is exemplary and I cannot wait until I can afford to buy a new car because I will be buying from Underriner Motors. The customer service there has been so good that I will never go anywhere else. Mr. Underriner and the service department treat you with the utmost respect and go above and beyond to do their jobs well! Words can never express my appreciation for what they have done for me, not once, but twice. When a used car is bought, it is bought as is. I had a couple of major issues come up, once within a week up and next within 3 or 4,000 miles, made an appointment with Mr. Underriner and went in to talk to him. He took care of my car and he didn't have to. It's easy to see how Underriner, who used to be Slovenia (where I bought 2 new cars in the 70's), has been in business for about 70 years in Billings, Montana. They truly care about their customers! Go there, you won't be disappointed!