I had a great experience when taking my car in for a strange noise coming from the engine. Despite the issue being abnormal, the service was still done in about a day and shuttle service to work after I dropped the car off was very convenient. Mark was great and letting me know what was going on with the car and explained the issue well to a non-car expert (me). Thanks again for the great service!
Could not ask for a better experience! Very professionally done from beginning to end! Best finance guy in the business with Mr. Poling. My next truck will be a dirty Max and will be back with the same guys
I needed a new battery and only had an hour before I had to get to class, ( I???m a college student) and Rick said it might not be done till the end of the day. Stressing I said Ohkay and then started to make arrangements to get to class. Then Rick told me to wait and he???ll see what he can do. A half hour later he comes back and says my car is done and he found someone to do it. I was so thankful for him and was so happy he got my car done in time for me to make it to class.
We are very happy dealing with Hallman???s. They always are able to find the car we want in our price range and even in the color we want! Can???t say enough about John and Ron!!! We are very satisfied.
Ashley guided this process for us completely--trying diligently to discover what the cause of an undercarriage noise was. The mechanic worked hard to discover it as well. And as they narrowed it down (had to repair several parts that needed repaired or replaced anyway), they finally discovered that it had to do w/ the front brake pads/rotors. Because this was a noise that they had tried to locate and repair on a previous visit (about 2 weeks prior), they gave us some cost breaks/discounts because we had spent about $2,100 for all repairs and maintenance over the 2 visits. They also gave us a loaner vehicle to use while they worked on our car--over the Thanksgiving weekend. We had planned to travel to NYC to visit our daughters for the holiday and wanted our vehicle to be in tip-top shape for our trip, but since they needed more time for repairs, they loaned us a courtesy vehicle (free of charge, except gas), and our trip went off without a hitch. Thanks to Ashley, and the whole staff for their attention and courtesy!
It was all good and I trusted the people I was dealing with. Pricing very difficult to understand and seemed to change. GM interest rate also change from the time we signed at Jim???s desk and the time we got to Andrews desk VERY DECEPTIVE ??
Fast, Friendly, definitely will go back. Had oil change, inspection and radiator flushed. Brought to my attention other maintenance that should be done in the future but no pressure to perform it immediately
I would definitely recommend buying a car from here. Tom Kuna was my salesman and was an amazing help through the process and got me in the car I wanted!
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