Just recently purchased a 2015 Jeep Cherokee here, It was probably the best buying experience I've had buying a car from a dealership. They are quick, don't make you wait around long hours and the kindest people work here. I had Consatine as my salesmen and he was awesome! He didn't rush me while cleaning out my car and kept us entertained while we were waiting for the response from the banks. The cars here are pristine, I was so happy to come here after seeing horrible cars from other dealers. Consatine was also awesome with helping make sure I got into the car I truly wanted and was patient with me when I kept asking to see other vehicles.
I will definitely be back in the future for my next vehicles
Encouraging and friendly initial sales contact. No pressure during the test drive as the potential buyer is allowed to drive the car without the sales representative. However the sales approach heats up shortly after returning from the test drive and the negotiations are anything but low key. The tag team approach is employed after the first sales estimate was refused. I appreciated the sales representative attempts to lower the monthly payment but not the accompanying pressure to close the deal. As the evening progressed it was also not possible to fully inspect the car before driving it off the lot and there were a few nicks and scratches that were visible in my driveway the next morning. However I realize it is a used car and as such will not be perfect. The staffs approach upon arriving at the show room is out going and friendly but it quickly changed to a shark attack once I showed any interest in the car. They have a very nice facility with lots of excellent and well maintained vehicles to offer the public and competitive prices.
Great experience and great staff. Very generous and kind throughout the buying experience. Would strongly recommend this dealership to others looking for a new vehicle. Great mom and pop feel from beginning to end. Purchased a 2008 Toyota Tundra.
Initially it took a little longer than I feel it should have to be acknowledged. However, once someone greeted us and we explained why we were there the remainder of our time spent was smooth. Unfortunately, we decided not to purchase the vehicle. But if something else were to pop up in their inventory we would revisit.
I want to write a positive review for salesman Howard Bregman at Faulkner Hyundai Philadelphia who helped me buy my car 2011 Hyundai Elantra Touring. I've been driving it a few weeks no issues - love the car and got a great price and service from this place. I will return there for my next car. He was so nice and helpful - even came in during time off for me to pick up my car. I can't say enough about my experience there and the service I got from this sales man. Honest and nice. More than I expected when buying a used car. Thank you Faulkner Huyndai Philadelphia!!
As usual , I made an easy appt for State Inspection and an oil change , along with a recall notice . I was in and out in the morning , and asked if I could pick up my car by 2:00 PM. No problem . Received a call by 12:30 PM saying car was done . Everyone I dealt with was friendly and helpful. Very nice experience as usual .
This place was amazing. I don't have the best credit so I went in with low expectations but high hopes. I walked out with a 2018 car and payments I can afford thanks to everyone working with me from the car to the insurance. Thank you Danis
I Worked with Karen to lease my 2019 Grand Cherokee. I couldn't be more Satisfied with my purchase, Karen and Danny worked hard to get me the car I wanted within my price range, and to make sure I left the dealership HAPPY! This was my first time leasing a vehicle so I truly believe Freehold Jeep gave me a great deal considering my circumstance.
To lease a car from Freehold Jeep becoming a good tradition for us! Today was a second time!
We are picky customers, but they found the car for us with rear features we wanted.
Mike Youssef, Mathew, and Brian Hansen made the whole process easy, pleasant and enjoyable!
Overall great experience with DeSimone. The car I was interested in was at their center city location. When I mentioned to Mike Framo that the NE location was more convenient for me he had the car brought up. There were no issues when I got there. Mike was there and expecting me and I got right into the car. We test drove, loved it and quickly went through the buying process, which was much faster than I'm used to. But then we waited for the car to be detailed... for 2+ hours. It's a Mini Cooper. The size of it is in the name so why it took so long is a mystery. And when we finally got it it didn't look any cleaner than when we test drove so I'm not sure if the car sat there while everyone took their lunch break or what. But it worked out and I'm thrilled with my 2015 Mini Cooper Countryman. I would definitely go back and/or recommend them.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
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