Big change in service department
December 3, 2018
I bought my Chrysler Pacifica new in 2016. I had minor issues from the get go, and never received any resolution on any if them. We go north in the spring, and thank goodness there was a wonderful dealership in Traverse City, Michigan. I was skeptical to come back to Naples CDJR, but bought the 3 year extended service and warranty, so felt I needed to give the service department another chance. I took my car in for a recall and service in April, and my, what a difference!!! My visit was quick, small issues were resolved, people were pleasant, and work was done well. The change is amazing!! Thank you! I will be back!!!