Just purchased my 5th Hyundai since 2003 and 4th at Napleton (Munganast). I've owned 3 Sonatas and now 2 Santa Fe Sports. I've never had a bad experience in Sales or Service at this dealership and it was nice to see familiar faces. My sales guy, Billy, was most helpful and was able to get me a great deal on my new purchase. I appreciated his taking care of my many requests. Kyle, in finance, was easy to work with and got me out the door quickly and painlessly. The touch screen set up with my iPhone and instructions, with a helping hand by Weldon Streeter, was great too! I know I will always recommend Napleton Hyundai to my friends and family and remain a loyal return customer. Thanks to Billy and the Team!
Overall, I had a wonderful buying experience today at Automax Ford in Killeen. Not only was the salesman, Timothy, knowledgeable on the vehicle I ended up purchasing, but he was very nice and accommodating. And Charles in the business department was great. To top off the experience, they have drinks and snacks for customers and they had barbecue that they served today as well. Others came in, interested in the vehicle I was attempting to purchase, a 2013 Ford Raptor, and they didn't play the competition game that other dealerships might have to try and drive up the sales price. Very, very happy with my experience.
If you go to Jordan Ford ask for Cody as your salesman, Mack as the New Car Mgr. and finish up with Cinnamon as your finance person, you will have a stress free positive experience :-) After having a long stressful week of car shopping I finished up at Jordan and ended up with a smile on my face after these three helped me! If you decide to add accessories talk to Dustin, he really helped me to get the right equipment and I could not be happier with the choices I made for mats, bed liner and tonneau cover for my 2018 F150 King Ranch FX Truck. The price was good and the trade in value exceptional. Cody was very patient even after I changed my mind three times! He did not try to pressure me and I ended up in the best vehicle that fit my needs :-)
We leased a 2018 Sante Fe Sport on Memorial Day about 4 months ago. Just 2 weeks ago someone smashed into me on I24 going 70mph and totalled my car. Since it was a lease we did not get much back from insurance and did not even have enough to get the same car. I loved my Santa Fe and I basically walked away from the crash with minor scratches and bruises thanks to the safety features! So I went back to the dealership yesterday and told them my story and showed them the crash pictures. They went over and above to help me get into another lease with very little down and almost the exact same payment. They fed my son pizza and took great care of us!! I left there with a 2019 Santa Fe with more safety features and I only have to pay $10 more in my monthly lease payment. I love this place - Jessica, Ryan and Patrick are wonderful. I highly recommend buying here!!
I am excited to say that my experience with Golf Mill Ford was a blast!
I was looking to purchase 2017 Ford Fusion - my dream car, and I prepared myself for a long day at the dealership, however our sales consultant - Andrew Kreatsoulas was truly excellent! He made the process absolutely painless, very quick and professional. Andrew was answering all our questions without hesitation and went above and beyond to make sure I get the car I want, for a price I was most comfortable with. Thank you Andrew!
2020 Hyundai Palisade Limited Review
I Agree
by Big Fan of Palisade from Birmingham, AL
May 8, 2019
4
I agree with first reviewer about the Palisade. It has a less boxy look than the Kia Telluride but the ride is nice, with not much outside noise. All the safety devices included in the top model make this my choice when the Palisade I ordered finally arrives at the dealer.
I was internet shopping for a new Sante Fe. My salesman was Vinny. Open & Honest. Didn't purchase the vehicle but had a great shopping experience.
Manager wasn't able to offer competitive pricing.
I went to look at used 4WD vehicles I had seen online. I had also received a Pre-approval letter. Angela Dutton was my sales professional. It was late when I arrived and closing time but she worked with me and made it possible for me to consider a new 2018 model. The next morning she called and had found a 2018 Outlander sport equipped with 4WD. This is the first car I've owned that was brand new. I appreciate her efforts and love the car.
When negotiations with another Subaru dealership closer to home started to turn south I contacted several other dealerships requesting final out-the-door pricing for a 2016 Subaru Forester that included list of must have options. Brian Strahin with Bob Wade Subaru was quick to respond. Now in all fairness another dealership also responded quickly. However, Brian not only sent us the requested information he also helped to clairify the option packages. Not only was Bob Wade's pricing very competitive they also had the vehicle on the lot with our preferred color and with additional options without additional costs. They even offered to install the must have fog lights in the price. Due to the massive snow storm that hit the NE, it was a week before we could make it to the dealership to complete the paperwork and get our new Subaru. During the long wait Brian was in constant contact, pleasant and always quick to respond with any inquiries. The showroom is inviting and comfortable including a large gas fireplace! I didn't dare get too comfortable because it would have required a long nap! Brian gave us a tour of the building from the Service center to the waiting area. Folks were very pleasant! I am a firm believer that things happen for a reason. Because the first dealership remained unwilling to agree to the terms unless we financed with Subaru Motor Finance, AFTER they had been informed from day one we were preapproved with our credit union at a special 1.90% APR, our willingness to walk away and contact Bob Wade Subaru, we came out with the car of our choice with more options for less money!! A win win experience. We have already recommended the 2016 Subaru Forester 2.5i Premium to our friends and family and when they are ready to buy to be sure and contact Brian at Bob Wade in Harrisonburg, VA.
2020 Hyundai Palisade SE Review
Looks Nice
by Newbie To Hyundai from San Diego, CA
April 27, 2019
4
Test drove it locally but the still found the Kia Telluride slightly nicer overall with a little more interior usable space and seating. Pretty sure we will be going with the Kia, though either one would be fine.
I've owned three (3) different Dodge Durangos, 1999 SLT.., a 2001 SLT I still have and also I currently have a 2012 Citadel. I mention the history of my auto ownership so that maybe my review will not be viewed as just another random one time review of a Dodge dealership.
I've experienced Dodge dealerships from North Carolina to the northern part of Connecticut to Florida roughly a 1,200 mile span. I can truly say everyone of the dealerships were clean, professionally situated to accommodate customers and efficient in their service.
In April of 2017 I took my Dodge Citadel to Posner Park Chrysler Dodge for a oil change. That was the very first time I frequent this facility but by the time my auto was finished I felt like I had been there many times.
It wasn't just the service representative that interacted with me, but the service tech, and service representative that greets every customer, and that behavior extended to other service techs as well. In other words everyone at this facility treated me as though I was their client.
Would I recommend Posner Park Chrysler to anyone else...? I would recommend Posner Park Chrysler to EVERYONE ESLE...! I am completely elated that it is the closest dealer to my home that will be servicing my auto.
2018 Mazda CX-5 Touring Rodrigo was the most professional car dealer I've ever done business with, and I have bought several cars! I never once felt that "used car salesman" vibe. I received way more money for my trade in than I anticipated, we're talking thousands of dollars! I definitely feel I got an excellent deal from O'Brien Mazda, and Rodrigo put everything together so quickly and effortlessly from start to finish. I got a 2018 black Mazda CX-5 Touring. All I can say is WOW! This vehicle is amazing, it has surpassed all my expectations and then some! I was initially going to get the base CX-5. Rodrigo noticed I fell in love with the touring edition, not only did he go above and beyond to get it in my color of choice. But somehow got the payments lower than expected. I've never left a dealership with a smile on my face ear to ear until last Thursday! If you or someone you know is looking for a new car I would recommend the new Mazda CX-5 Touring! But the car is only half of it, the experience of buying the car is the other half. That's why I recommend you go down to O'brien Mazda, but don't just see anyone. Make sure and ask for Rodrigo!
Every time I go to take my car for service it is truly a pleasure. Steve takes such good care of me and my car. I trust him and I always feel well taken care of. The best customer service I have ever had. Plus I still love my 2008 G35.
I called to get information on a vehicle this dealer had just listed, they did not have any photos posted yet. I talked with Steve who texted me plenty of photos right away. He then FaceTimed me back and went over every inch of the vehicle for me and checked all functions real time. When I had a question that Steve did not know the answer to he asked a mechanic, Jeff to answer it for me. I live out of state from the dealer and could not see it in person, this was the next best thing. Because of Steve and Jeff’s help I planned on making a trip to test drive and see it in person. A vehicle came up for sale locally the same day that I ended up buying so I did not buy from Bronco Motors. I would not hesitate to recommend this dealer based on my experience with them, they went that extra mile for me and I really appreciate that.
I couldn’t be happier with my car buying experience with Elwira. Take it from me when I say that she really knows her stuff. She doesn’t pressure you, she works with you on your budget, and she really gives you what you want. The whole process was really smooth! I even shopped around a little bit and test drove a few cars before making my final decision, but Elwira just worked with me so well that it was a no brainer . Highly recommend her to ANYONE who is looking to buy a new car and get a great deal!! Thank you to Capitol Hyundai & Elwira for all your help getting my new Tucson
When buying a new car I am always nervous but Casey put me at ease as he understood my needs of features and also my financial situation. He was patient with me and showed me many different Tucsons with different features. He didn't try to sell me just any Tucson. Casey is keeping in touch with me to make sure everything is going okay. Thank you Casey.
Jason in finance was also a "big" help.
Thanks Guys.
I was referred to Ron Carter Hyundai by a lead gen site and in a matter of minutes I talked to two people from the dealership. Paul, became my main contact and from the first moment we talked he was super friendly and helpful, quickly answering all my questions. At this point I was 90% sure of the vehicle I wanted to purchase, but hadn't made a decision as to where. During my research I visited a few Hyundai dealerships and all treated me just Ok but really sale-sy and that just ruined the experience for me. Paul quickly understood what I was looking for and the reasons why, and made me feel comfortable about my choice while expertly guiding me through the best choice for me. I started with a used 2016 Hyundai Tucson in mind, headed over to the dealership thinking I would see a New 2016 Hyundai Tucson and ended up purchasing a New 2017 Hyundai Tucson. A natural decision after careful thought and help from Paul. I basically interacted with 3 people at the dealership, Paul (Internet Sales), his Manager (don't know his name) and Roddger (Finance Manager)... all three where great, friendly, knowledgeable, helpful and very understanding of my needs and wants. In the next few months my boyfriend will be looking to buy a car, and we know we will first ask Paul for help! :)
Yet another great experience at Preston Ford. We recently purchased a 2018 Ford Escape and just love the vehicle. Ford models seem to always give a lot of bang for the buck and this one is no exception. In this chilly weather the heated seats are a wonderful feature. Over the years we have also owned an F150, Contour, Taurus and Fusion and they have all been great.
Our salesman of choice, Greg Chismar, is always a joy to work with and makes the buying experience fun.
Preston Ford is conveniently located for us, however, we would go there for purchases and their top-notch service department even if it wasn't. Good hot chocolate, too!!!
Wonderful experience, we got exactly what we needed.
by A. Rogge from DealerRater.com
December 3, 2018
4.7 (1309 reviews)
Abdulla took over our case that was started the night before, and really took the time to ensure my wife and I got the vehicle we wanted. He really took the time to explain the trade-in process and explain why the numbers presented were there. He was patient with my arguing and continued to treat me with respect and understood my frustrations during the process. At the end of the day, Abdulla was very knowledgeable, friendly, patient, and shared common experiences to ensure I felt at ease the entire time. Jose was also very friendly and explained each document I signed with clarity and calm, answering my questions with ease. Sal even came out, introduced himself, and really made me feel like I was a valued customer and the fact it was almost 10:00 pm didn't seem to phase anybody. I am 100% satisfied with my vehicle, the price (even with add-on packages) and the dealership as a whole, and recommend anyone looking for a vehicle to reach out to Abdulla.
Melvin only been at the dealership a short time but you would thing longer because he knew what he was doing and I also like the v.i.p style when he pick me up at the time I did not have a car one thing I really like about Melvin and this is so important when dealing with customer is patient he had to much he has enough to give others he work with!!!
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