Used 2017 Hyundai Santa Fe for Sale in Mentor, OH

Angie Adams, my salesperson, was extremely knowledgeable and accommodating to me during the 4 hours of my purchase of a 2016 Sonata. Mr. Hink, the accounting person who handled the sales paperwork, was equally as knowledgeable and accommodating in his position. The team seemed to work well together. GLITCH was a flat tire that occurred after I came home with the new car. The "tire pressure" light blinked once as I left the dealership, which I thought was a fluke. Seems it wasn't, and AAA Road Service was at my house at 11:30pm to change the tire; tire had a piece of metal that caused a slow leak. Chris Palumbo from the Service Department stepped up and saved the day and saved my attitude toward Rick Case Hyundai Service/Sales by not charging me for something that was not my fault after I brought the car into the Dealership the following morning. He was terrific to me and made a great impression for Rick Case Hyundai. I've leased Hondas from Rick Case Honda for the past 10-15 years and Honda Service is unequalled in my opinion. I pray Hyundai service will mirror their counterparts across the street.

Our SUV gives us the option to use 3rd row sitting when needed or more cargo room. Love all the safety features this SUV has.

Was very happy with the service with Mike Lentine. Took so much time with me to make sure I understood about the car and what went with it.

car very comfortable and reliable, good response on the road, comfort, spacious, desing bold, economical for a 6 cylinder motorcycles, easy and intuitive command, good car for all occasions.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

good family car . 3rd row has lots of leg room. Apple Car play is awesome and 360 car view very helpful for back up parking

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This vehicle has all the bells and whistles that a luxury SUV has at an affordable price. It has more safety and hi tech features than I had in a previous owned luxary SUV.

I did another wonderful deal with Nick Vaidean we have done several together! After driving and purchasing Elantra's for the last 7 year's . On Thursday I called Nick saying it was time. And, I wanted a 2018 Sonata White with gray interior. Nick and I have done so many deals together he xoesnt even ask how much I want to put down and where I want my payments to be because he already knows. Just like all the times before he called me back 5 minutes later saying financing is done and your 2018 Sonata will be waiting for you to pick tomorrow. I did just that! Nick has said to me now that I have you in the 2018 Sonata you will go back to the Elantra's! And, Nick is right. I love it. Classic Hyundai will always have my business and Nick Vaidean will always be my salesman.

The car is comfortable, handles well, lots of storage space for luggage or groceries. I especially like four-wheel drive for winter driving as we live in the mountains.

I had a truly wonderful experience with this dealership. They took the time & made the effort to listen to my needs. They returned my phone calls & answered all my questions. They got us what we needed, and they did business like they truly cared. I would not hesitate to recommend them to friends or family or to do business with them again in the future!

Purchased the Santa Fe Limited ultimate. The package comes with some pretty neat features. I commute a lot, and put a lot of miles on my car. The ride is very comfortable.

I never thought buying a car would be such a pleasant experience. I had received an online quote from Matt and that was the best price I could get for around 200 miles. He answered all my questions and was very clear on the details. When i had to get into the dealership the only thing left was my test drive and finalizing the deal. Michael Lentine helped me with the test drive and was very helpful in explaining the in and outs of the car. I have never got out of a car dealership so fast with such a pleasant experience . I would recommend them to all my friends.

This car met all my needs, has plenty of power, the ride is great and has third row seating. Great safety features and lots of room inside.

I worked with Jamie at Classic Hyundai and with her help the process was a wonderful experience besides being a very nice person. Actually, my experience was so much more positive than I had expected. Thanks Jamie and staff!

I luv this suv. It runs good and handles well. Gives good mileage. Its a good family car . Both the driver and passenger seats are adjustible (by height and front to back ) which I luv.

Every step of this process was exceptional. They introduced me to those in the service department. Explained in detail all services, everything about the auto, making sure I totally understood the amenities. Set all items, example, phone, lights etc.

So far so good very happy with this car the car has nice features and I hope it is as reliable as my last hyundai

I went to talk with Jovahn regarding buying out my lease car and ended up purchasing a new one. Jovahn is amazing! His customer service is excellent. He tries to anticipate what I would like/dislike (does pretty good) and was able to get me a great deal. I wouldn't go anywhere else. All of the staff is pleasant, courteous and friendly. Definitely would recommend this Hyundai to others!

This car I really enjoy and with all the safety features I feel protected. I had a 2016 that got totaled and the safety features did their job.

Blue link is only way to remote start unless you get after market product. Blue link is a good product, but costly. Otherwise has many safety features.

Sent them a email about a vehicle I was interested in on Cars.com and they got back with me almost instantly. Even though the car had been sold that I was looking at they still sent me other vehicles to look at . Very friendly

I have driven Subaru Outbacks but needed a larger vehicle with good power but also good fuel economy. My Santa Fe fits the bill. The V6 gets 28-30 mpg highway driving (except winter in MN). It's roomy and the back seats fold down easily when I need room for biking, camping or kayaking. I can also pull a boat or utility trailer with ease.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

I purchased an SE Ultimate with 3rd row.. I am very happy with my purchase. It is very reliable and comfortable. I’d remommend this suv to people looking for a reliable and comfortable car.

I would recommend the Service department but never again would I buy a car From this dealership again every time I do I am given a hard time to get it . This last time would have been my 6th car from them and they wouldn't deal until I called and complained to the GM then was called 5 days later we already bought from Spitzer in Amherst now I would recommend them to everyone we priced a vehicle on line and they were right there with that quote from their site.

We loved the Santa Fe so much. It was comfortable, well thought out interior, nice exterior, fun to drive. It fit our needs perfectly until we had another child and had to squeeze another carseat in. We often travel, so with all our little people and their stuff, we needed to get a bigger car. But I really, really miss our Santa Fe.

Steve and Alex are one of the best on the brookpark strip, do not waste you time at any other dealer, right price, right place, right cars. Fast and easy process for financing, very knowledgeable and no pushy at all. Keep up the good work guys!!!

We use this car everyday and have had no problems. The ride is smooth and quiet. My wife uses this car for work and we have taken many long trips with no issues.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This vehicle is undeniable the best car I’ve been in, it has a Luxurious feel & the stability & soundness of this vehicle outweighs All others

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Very comfortable to drive. Console is very well laid out for driver ease to touch. Nice safety features with lane assist and full 360 backup camera.

I did another wonderful deal with Nick Vaidean we have done several together! After driving and purchasing Elantra's for the last 7 year's . On Thursday I called Nick saying it was time. And, I wanted a 2018 Sonata White with gray interior. Nick and I have done so many deals together he xoesnt even ask how much I want to put down and where I want my payments to be because he already knows. Just like all the times before he called me back 5 minutes later saying financing is done and your 2018 Sonata will be waiting for you to pick tomorrow. I did just that! Nick has said to me now that I have you in the 2018 Sonata you will go back to the Elantra's! And, Nick is right. I love it. Classic Hyundai will always have my business and Nick Vaidean will always be my salesman.

My daughter always buys Hyundai cars she told me to should get a Hyundai when I was looking to trade my other Vehicle. I actually went on an APP and looked first at the vehicles for sale. I told the dealership what I was looking for and the color.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

A lot of perks for an affordable price. Lots of leg room and storage from front to back. GREAT warranty and a very classy looking vehicle. (Mine is white with black leather interior)

I was internet shopping for a new Sante Fe. My salesman was Vinny. Open & Honest. Didn't purchase the vehicle but had a great shopping experience. Manager wasn't able to offer competitive pricing.

I have owned this car for two months and I am pleasantly surprised. I am a pre-retirement age and I needed to move to a bigger, more comfortable car for both commuting and long-distance (750+ miles) driving. A Hyundai car was a no-brainer for me because of reliability and 5-yr 60K miles warranty. So far we owned two Elantras, a Sonata, and a Tucson. Other than normal 5K mile maintenance, I don't think ALL of them together were repaired more than 5-6 times during a 10-yr time period. I chose a standard SE AWD model. For me it is sufficiently equipped and has impressive safety features. I need an AWD version since I drive in a hilly terrain and also in some snowy areas of the Midwest. Negatives first: I was disappointed when I found the car did not have a CD player. My car doesn't come with a satellite radio either. My 2008 Sonata GLS and the standard Elantra had both. However, I managed to solve both problems. Since I had Sirius XM subscription in my traded in Sonata Sirius sent me a free portable XM radio which connects through an AUX jack. I also bought an AIS car CD player for $199 which powers on and connects through one of the front USB ports. They connect to the car radio system and I can easily switch between radio, CD, and XM with one push of a button. I fit them easily into the front console box and secured them by weatherstripping foam so they look like they are a part of the dashboard. The second negative is the automatic engine Stop/Start system. It works as it pleases. Sometimes it shuts the engine immediately upon stop for a second or two but another time keeps it idling for 1-2 minutes at a long red light. The positives are interior space and very comfortable front seats and lots passenger space in the rear. Four USB ports and integrated radio, CD, XM, Android, and phone Bluetooth systems are fun to use. Under the floor rear storage spaces are very handy and I use them often. Rear seats can be reclined which is great. Rear folded seats provide 76 inch of loading space which is nothing to complain about. The 185 HP 2.4L engine provides adequate power although acceleration is rather sluggish. I was pleasantly surprised with gas mileage. 90% of my driving are short 5-10 mile commuting distances. My average mileage so far is 26-27 MPG. Occasional highway driving yields about 31-33 MPG. This is a heavier car yet it's more fuel efficient than Sonata. Large fuel tank allows for up 500+ mile range. My first long-distance test will happen later this month when I plan to drive a 2500 mile stretch across the South and Midwest.