Review of purchase of 2018 Hyundai Ionic
December 3, 2018
I worked with Arthur Michalak over a period of five weeks while in the process of evaluating the Hyundai IONIC Hybrid. Arthur was knowledgeable, courteous, and above all, patient. I drove three different Ionic cars four different times, in order to get a complete impression of it in different driving environments, and to see whether it met my expectations. I was impressed very much by the car, and ended up buying one.
Arthur did not try to apply pressure, or get me to buy an upscale version. I had many questions, and when he did not know an answer, he did not prevaricate or fib (as car salesmen are wont to do), but simply looked up the answer on his tablet. He was always courteous and showed respect for MY buying process. I did not NEED to buy a new car, as my own was only five years old (2013 Hyundai Elantra) and had no problems, but I was intrigued by the IONIC’s engineering and the execution of the design. There is a good chance that I would not have made the purchase had the experience been the typical dreaded chore of fending off a pushy, ill-informed salesman.
Arthur Michalak made the experience relaxed and low-key, and I appreciate that. Arthur is a gentleman and a scholar, and I would recommend him and Planet Hyundai to anyone looking to buy a new Hyundai.