I came to look a new car. David was very friendly, honest and helpful. He took his time to explained to me all the procedures from buying my car to finance my car, and he went through the features on new vehicle with me. I don't feel very comfortable when go to the dealership, but David proved to me otherwise. Could not asked for a professional, friendly service at Honda Eagle Dealership; and I came out with a brand new car!!!!
Most Reliable Car I Have Owned
by Tia from Greensboro, NC
January 9, 2019
This has been a great car that has met my needs for almost 5 years. No major repairs have been needed and the vehicle is very reliable.
Great buying experience. Answered all my questions in a comfortable environment without the pressure and gimmicks I found at so many dealers. Their inventory and range of price options were outstanding. Glad I found them and will return again for our next car.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
Car's OK, service sucks
by Marek from Guelph, Ontario
December 4, 2018
Rather large for it's class. More room in any of the direct competition. Not bad quality wise, but has problems with suspension and at around 100 000 km starts drinking oil. Factory alignment sucks, so my first set of tires (very low quality Kumho) lasted 25 000 km.
So blessed to have found this place. I wanted a white porsche panamera for under 35K. They didn't have one in stock but I put a $500 deposit down and they found me one in 4 days. It had less miles and a year newer then what i was expecting them to find for me. Talk to fred if your looking for a particular color and they don't have it. He will come thru
Reliable but a whole lot of recalls
by JU KC Chiefs fan from Republic Mo.
January 17, 2019
I love my car but I have had about 10 recalls. My car had about 104000 miles and I’d useing about 2 quarts of oil between changed. I have taken really good care of it. All they tell me I need to do I do. One recall was the engine and I am so afraid it will quit on me. Dealer tells me it’s ok however. Now a new recall on possible fire in engine and now I have to wait on a letter 😩. I can’t afford a new car since I am 74 years old. What do I do ?
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Excellent staff..easy..they did what they said they would do..very friendly and felt at home..i wouldnt go anywheere else and i recommend anyone looking for a good quality truck to go there you wont be disappointed with the vehicle or the people
MOST RELIABLE CAR I HAVE OWNED TO DATE
by Stacey from Chattanooga
December 19, 2018
sure its also the most recalled car i have ever owned but at the same time they take care of them with zero issues. It has amazing gas mileage. drives great. not really anything to complain about with this car. It is the best car I have ever owned so far.
Excellent selection. We bought a nice Mercedes Benz GLK350. We love it. Ask for Kevin. Nice guy very honest. AAAAA+ Our 2nd Mercedes Benz! Try these guys
Sporty Ride! Excellent Reliability!
by BERNIE from LAKE FOREST
December 31, 2018
Love this car! Super fun to drive and comes with all the comforts and high tech details you desire! Never any problems and gets great gas mileage. Loaded with heated seats and dual climate controls. Navigation and Sunroof!
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
Beautiful Reliable Car
by DD of Brunswick from Brunswick, OH
December 26, 2018
This car is awesome! The interior and exterior are stylish. The special features make driving it a dream. It is very reliable and fun to drive.
Paul, the owner, and I think, the only employee, was a pleasure to deal with. Very small lot, which I happen to like. Very easy to deal with. Certainly not your typical used car experience... and I mean that in the best possible sense.
Great attention! great service! Great price! I bought an awesome truck! Hayden made it so easy to choose the right one! I will come back for another truck if I need it!
As reliable as my a Honda Accord
by Ikes from Waukesha WI
December 30, 2018
My Sonata 2.0 limited has been nothing but reliable for The Last 5 Years. I have had no mechanical issues whatsoever I have put brakes on it and a battery.. the car has ran flawlessly. It's fast and has tons of features. An exceptional bargain for the price.
Heard about this dealer from a customer. I got some credit issues and they were able to work with me, unlike the Big Boys who will turn you away. They are understanding and they are family-owned. Gotta check them out!
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
I went in to look at a 2013 Chevy Silverado the customer service was great and I bought the truck the first four days I drove it the check engine light came on the brakes were making noise and the ac quite working I called up Bailey and she explained that I bring it in they fixed all the problems on the truck and gave me a loner to drive I love this place and will be back for future purchases and will tell all my friends
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