I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
My sales person was Mike A. I called looking for a specific vehicle which turns out had some issues but he was able to find me a better vehicle at a great price. I had to travel there and due to that I didn't get there til after they were closed, but upon my arrival they already had the cars I was interested in pulled up and ready for me to test drive. Showed up at 8 and left at 10 in my new vehicle! They did a great job and were more than willing to work w me on my own terms!
Took in my Audi Q5 to check on a low tire and they were able to find the problem right when I pulled in. (A screw on the road had found my tire.) I was prepared to have to wait but they pulled the car right back and had it done in minutes. I was just settling in with their free Starbucks and big screen TV when the car was finished. The price was lower than I expected and everything was done with a smile. Plus the entire area for service is spotless. Definitely coming back to Scholfield Honda for service.
Went out to look at a vehicle. It was already sold. Kyle asked me what I needed and was looking for. Showed me several possiblities that didn't quite fit. The next day he texted/called and said. I have the car your looking for and he was spot on. Thanks for the extra effort and attention to the staff.
I can't say enough about their service department. I broke down on the side of the Kansas turnpike on the way from Minnesota to San Antonio with my family in the car. The service manager (Coy) sent one of their guys out with some gas in case it was a problem with the gas gauge. The technician (AJ) came out and was extremely helpful, even following us to our hotel and giving me options to continue troubleshooting the problem. Coy called me the next morning to see how things worked out, then fit my car into their schedule first thing in the morning so we could be on our way. This is a perfect example of the America we all wish for. My local Hyundai dealership in MN has treated me pretty well, but I may just come back to Wichita to buy a car from these guys.
Great, non-pressure, buying experience! Loved the selection and the sales department. No one calls you a thousand times or pushes you. However, since we have to have service done here...we have been disappointed. It takes on average 1.5-2 hours just to have an oil change done. Even with an appointment.
The BEST car buying Experience I have ever had, Scholfield Hyundai has the best employees! Rj Anderson made my car buying Experience so easy thanks Rj Anderson your the best! He got us approved no money down and we had some credit issues in the past, words cant say enough! Thanks Again Rj Anderson
Originally was looking for one vehicle but, found a treasure!! Joe Reece, took the time to give me all of my options and was never pushy. I purchased a like new used car that I LOVE and BLESSED to have!! I highly recommend Joe Reece at Hatchett Hyundai West of Wichita!! It was worth the 4hr drive!!
Knowledgeable sales staff. My salesperson reviewed the entire car with me and set everything up before I left the dealership and also followed up the next day. Scholfield Hyundai West is the best dealership I have ever dealt with
Everyone was very help. Brandon did an amazing job and was very good at keeping in touch with me. Will recommend anyone that is looking for a new car.
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