Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Ben was polite and let me know what my service entailed upfront. I received a text after my multipoint inspection that informed me what failed during the inspection, provided a description of the service and let me know the cost. Once I selected the additional services, the link let me know how much more time was needed. Ben called when my car was being washed and ready for pick up. It was great and easy.
Great price, great service. Johannes started the process on the phone and Sam made the rest easy. I was in quite a bind when I started the process and I am so glad I made the call. Will definitely be back.
I recently bought a used 2016 Honda HR-V from Texan Hyundai. I found the car from the USAA TruCar search and knew upfront what I would be paying and Texan Hyundai stuck to that. They offered me a lower rate than my bank would have given me and made the whole process easy. It was worth the drive from in Houston out to Rosenberg and overall had a smooth process. I would recommend this dealership.
We had a pleasant experience at Texan Hyundai. Thank you, James, for helping us trade in our old car and purchase a new one! Alvaro made the financing easy. This was our second purchase from this dealership, and we recommend it!
My experience with this dealership has been very, very wonderful and educational. What these guys did, no one else was able to do and that was to get me approved. I am a disabled veteran and they took very good care of me. Thanks to all who participated in this adventure. Nate Caffee
I would recommend this dealership to everyone, and have to everyone that ask me where did you get that SUV from, and how much did you pay down, how much is your monthly payment. I am a walking billboard for Texan Hyundai Dealership.
How could I put this I am so happy that I ended up coming to this dealership. They listened and took care of me all the way through to the end! James Teng is by far one of the best sales persons I have ever had the opportunity to work with. Mike made the signing of all the paperwork painless and easy I breezed right on through. He listened and got me into the vehicle that I was looking for! Thank you guys at Texan Hyundai for the great experience in purchasing my vehicle you all provided!!!!
Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys
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